We arrived very late (around midnight), and the gentleman at the desk was very accomodating!!! I have previously stayed at this location and am very familiar with this hotel..When we realized we were not staying on the end of the hotel I prefer Ishmeal Stewart changed our 2 rooms to 2 other rooms on the perfered end of the hotel with no hesitation!! This hotel has staff that are ALWAYS curteous and willing to go the extra mile!! Ishmeal Stewarts patience was a GREAT start to our short vacation and his hospitality is one of many reasons why we will return!!