We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Stay” 5 of 5 stars
Review of Staybridge Suites Baltimore BWI Airport

Save Saved
You added Staybridge Suites Baltimore BWI Airport to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Staybridge Suites Baltimore BWI Airport
3.0 of 5 Hotel   |   1301 Winterson Road, Linthicum Heights, MD 21090   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #1 of 29 hotels in Linthicum Heights
Denver, North Carolina
Top Contributor
146 reviews 146 reviews
24 hotel reviews
Reviews in 54 cities Reviews in 54 cities
53 helpful votes 53 helpful votes
“Great Stay”
5 of 5 stars Reviewed July 18, 2013

A great location, close to the airport, with an excellent staff and rooms. I was in the area for a week for a meeting, and this location was used along with the wonderful meeting space. The staff is built of customer friendly, happy, associates. The GM does not hide, and is out in front of the customer. Food options are great, nice pool, great rooms, and there is even a movie theater. Well done.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaybridgeSuitesBWI, General Manager at Staybridge Suites Baltimore BWI Airport, responded to this review, August 30, 2013
Hi Matt! THANK YOU for taking the time to review our property and share your experiences at our Staybridge Suites! As you saw during your visit with us, the staff really enjoys their jobs and our customers make that such an easy task! The property has so many wonderful features like the Great Room you mentioned and the Movie theater. There's nothing like being able to come home from work and relax after enjoying yourself at our evening social and then watching TV either in the Great room, movie theater, or even in your own room!!

Thanks again for such a wonderful review! We look forward to your next visit with us! Don't be a stranger!

Angela Le Grand
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

209 people have reviewed this hotel

Traveler rating
    139
    39
    13
    11
    7
See reviews for
56
40
22
79
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Dutch first
  • English first
  • Japanese first
  • Any
English first
London, Canada
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 16, 2013

We often reserve at Staybridge Suites when travelling because you know what to expect. This hotel is conveniently located close to BWI airport. The rooms were clean and well appointed. Hotel staff were friendly. Only slight issue we encountered was during breakfast. The hotel had run out of milk for cereal and hot beverages. Aside from that, it was an overall positive experience.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Longwood, Florida
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed July 13, 2013

Great hotel close to the airport and transportation. The staff was friendly and welcoming. We stayed with family for a long weekend and everyone enjoyed their rooms. The breakfast selection was very good - something for everyone. We checked in on a Friday and the hotel was full so the room was not ready early and we had to wait even after the 3PM check in time because our room was still not ready. That was the only inconvenience however.

Room Tip: King suite was comfortable and roomy
See more room tips
  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mason, Ohio
2 reviews
2 of 5 stars Reviewed July 12, 2013

I have stayed here many times last year. I immediately noticed a change upon checking in. No Recoginition for IHG Platinum Status and they had issue checking me in. It is funny when the Front desk person says "I really don't work here." Instills Confidence. He stopped helping me to fix another guest's room issue.

The room had hair on the bathroom floor and tub. The rooms are comfortable. The breakfast food was bad and there were no lids for the to go cups (which have been dramatically down sized). Which meant a stop at 7 Eleven for coffee to take to work.

My final goodbye was the housekeeper who hit all the buttons up on the elevator, who got off when I got on and I had to ride for the entire trip.

I could tell the management had changed and the front desk confirmed it. The service issues were described and the front desk was phased.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Staybridge Suites Baltimore BWI Airport, responded to this review, August 5, 2013
Dear Dasoap,

Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

We value you as an IHG Rewards Club member and while we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Ferdinand G
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, Pennsylvania
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
Reviews in 24 cities Reviews in 24 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed July 9, 2013

Staying here for business July. Rooms are extremely comfortable and very very quiet. I am by the stairway (I know - murderer's dream room) and didn't hear anything. Mostly business travellers and families visiting DC. Decent workout room and pool. Food at breakfast poor or just plain "out". Dinner buffet ok looking.... didn't try. The price was higher than I've experienced in the area but I suppose you're paying for the quiet so it might be worth it. Shuttle was very very accomodating to area restaurants and early flights.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Staybridge Suites Baltimore BWI Airport, responded to this review, July 24, 2013
Dear Boppers,

Thank you for taking the time to express your thoughts and concerns. We're so glad you liked the room accommodations you received. We would like to apologize you were not satisfied with our breakfast selections. It is regrettable that we fell below your expectations. We appreciate your feedback as this is our best resource for improving guest services. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Anthony M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haymarket, VA
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed July 6, 2013

First time stay after reading reviews. A bit hesistant with a couple negative reviews but everyone is different. My conclusions -

Pros -
- Check-in. Interacted with Sabrina during check-in and stay. As the initial point of contact representing Staybridge, she immediately makes you feel welcome and that this hotel was a good choice. Once settled into the room even got a phone call from her inquiring if I had found everything to be in good order and were there any concerns.

- Rooms were well laid out. Kitchen with two burners (no oven), microwave, full refrigerator, cabinets, utensils, cookware/plates and dishwasher (for those that want to cook in and save). Sofa and single seat in front of flat screen TV. Office table and chair with free fast wi-fi. Two double beds in this one bedroom suite configuration with another flat panel TV separated by french doors from living space. Separate bath and dressing areas.Beds (a concern from a previous reviewer) were found to be very comfortable and bath towels (another reviewer concern) were plentiful, the cotton was tufted - which was different - but they had a nice feeling to them. Unit was very clean.
- Breakfast was similiar to other brands and slight better in some regards. Although you expect the food to be pre-cooked except for waffles, I found egg/cheese omlettes both days, with sausage one day and bacon on the other which were warm and tasty, a selection of cold cuts, the usual fruits, yogurt, cereal, juices, coffee, etc. The breads were numerous and a change was made after concern from a prior review to the french toast (rarely seen in other brand hotels). After warming in the toaster it was very tasty. I want to shout out special attention to detail by the servers. A prior review pointed out they would run out of things. This was over the July 4th perod when there were lots of hungry people. Lesia was very attentive in making sure that nothing "disappeared", while also attending to table cleaning, sweeping up the occasional dropped dish, and politely acknowledging any complaints made. This type of position is the target for complaints...few compliments if job is done right. Lesia was outstanding in starting off her guest's day. When I asked if there would be more french toast (as it was close to closing), she made it a point to come to my table and advise there were two in the toaster for me. Outstanding job should be recognized by management.
- Evening social is offered Tuesday - Thursday. We missed the Greek salad, burgers and brautwurst the first night we checked in but the second night was cream of brocholli soup, regular salad and two types of subs. Sodas, white/red wine and beer were also included. Very tasty/filling and eliminated the need for a later dinner cost. Again, the server made sure that nothing ran out and was very professional (did not catch her name).
-Other amenities include a fitness room, free washer/dryer area, a theater room, pantry for purchases and a small pool. Again, with a nod to staff, I observed the Lifeguard (yes - they had one) in his morning routine while eating breakfast and his attention to detail was excellent. Making sure the pool was sparkling, netting anything found in the water, checking chemicals, placing towels on all the seats, etc. He was very professional and did his job well.

Cons:
- the ONLY con found was that the rooms on the second floor above the breakfast area will tend to have air filled with the aroma of breakfast every morning - it wakes you. For some thats a good thing. If you love uninterrupted sleep request a higher floor or further from that area.

Conclusion
-For the cost this was an excellent choice. People want clean, comfortable rooms and a welcoming staff that know their jobs. Management takes action of review concerns and learns from them.That's what I found here ane will return.

Room Tip: Higher floor away from food prep area should you not care from the aroma of breakfast in the morning...
See more room tips
  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
suwanee ga
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 3, 2013

I love staying here it makes me feel like I am at home. staff are super nice and go above and beyond to please the customer. they are friendly and provide helpful info relating to whats around the area. the shuttle is very helpful and bbreakfast is decent

Room Tip: ask for john or mike they are the best
See more room tips
  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Staybridge Suites Baltimore BWI Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Staybridge Suites Baltimore BWI Airport

Address: 1301 Winterson Road, Linthicum Heights, MD 21090
Phone Number:
Location: United States > Maryland > Linthicum Heights
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Linthicum Heights
#5 Business Hotel in Linthicum Heights
#9 Romantic Hotel in Linthicum Heights
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Baltimore BWI Airport 3*
Official Description (provided by the hotel):
The art of convenience and comfort is carried out exquisitely at the Staybridge Suites Baltimore BWI Airport. Stay conveniently by BWI airport and a short 15-minute ride from downtown Baltimore and the Inner Harbor. The hotel is located close to many major corporations such as Northrop Grumman, Verizon, BAE, Lockheed Martin, AeroTek, and Westinghouse. We offer a free shuttle to these and other corporations within a 5-mile radius. Settle into spacious, apartment-like suites with all of the conveniences of home, perfect for your extended-stay or short-term-stay needs. Our pet-friendly hotel features fully-equipped kitchens, 32 flat screen cable TVs with HBO, free high-speed Internet, and so much more. Start your day with a hearty complimentary breakfast buffet in our great room. Then end the day with a well-deserved cocktail at our Evening Managers Socialreception. Take advantage of all that Baltimore has to offer by visiting its famous Inner Harbor. Check out other area attractions such as the National Aquarium and Maryland Science Center. Get more from your stay with a 24-hour business and fitness center, free laundry facilities, complimentary airport shuttle, and seasonal outdoor pool. Get Comfortable at the Staybridge Suites Baltimore BWI Airport. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Priceline, Booking.com, Travelocity, Orbitz, Tingo, Expedia, BookingOdigeoWL, Agoda and Hotels.com so you can book your Staybridge Suites Baltimore BWI Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Staybridge Suites Baltimore Bwi Airport Hotel Linthicum
Staybridge Suites Linthicum

Owners: What's your side of the story?

If you own or manage Staybridge Suites Baltimore BWI Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.