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“BWI Hilton review of room and conference space” 2 of 5 stars
Review of Hilton Baltimore BWI Airport

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Hilton Baltimore BWI Airport
3.5 of 5 Hotel   |   1739 West Nursery Road, Linthicum Heights, MD 21090   |  
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Ranked #12 of 29 Hotels in Linthicum Heights
Certificate of Excellence 2014
Spring Grove, Illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“BWI Hilton review of room and conference space”
2 of 5 stars Reviewed 4 days ago NEW

Stayed two nights for a fly in meeting in the hotels' conference area. The hotel is convenient to the airport with a shuttle to and from the airport. The staff was professional and courteous but would not go as far as to say they were friendly. Meeting space was nice and well set up with the food timely but just ok in quality. The rooms are in desperate need of a refresh, large gouges and stains on the walls, the bathroom had dirt/stains in the corners, and the shower was missing grout and had mold growing. Room was surprisingly quiet being next to the airport. Overall this hotel does not live up to the standards typically found at Hilton.

  • Stayed March 2015, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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274 reviews from our community

Traveler rating
    130
    75
    45
    16
    8
See reviews for
45
55
16
131
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Schuylkill Haven, Pennsylvania
1 review
5 of 5 stars Reviewed 5 days ago NEW

I stayed at the Hilton both pre and post vacation. I had a wonderful experience! Everyone was extremely helpful and kind, especially David Hamilton and Yolanda Parker at the front desk/phone. I appreciate you both! Thanks for making my horrible flight schedule more comforting. And, AWESOME gym!!!!

  • Stayed March 2015, traveled solo
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gambrills, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

The shower leaked water all over the floor, the coffee maker did not work properly, the pool water was cold, there were no towels available, and the hot tub was not filled, nor any explanation given why not. The front desk clerk did not seem to care when I reported these issues and told me to "come again". If my work event wasn't held at this location each year, I would never stay there again.

  • Stayed March 2015, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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Lititz, Pennsylvania
Senior Contributor
37 reviews 37 reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We have stayed here multiple times for business meetings. The hotel has consistently been a clean, comfortable place for us. We had very specific room set up needs for our meeting and the Hilton staff handled the request with no issues.

Stayed April 2014, traveled on business
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Boston, Massachusetts
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Our minor child was flying back with a friend from a camp in Florida and Southwest cancelled flights with few options at a late hour. Naturally, as a parent you want a secure environment for your kid and the Hilton Baltimore BWI was more than happy to accommodate. Within seconds of my call, I had the fax authorization to reserve the room and Marshell Smith, the operator, could have easily been the CEO for all I knew. She owned it, managed it, and took very good care of my family from a distance.

This is the definition of hospitality and I just needed to say a huge thank you to the folks at the Baltimore BWI Hilton. I genuinely hope to meet you in person some time.

  • Stayed March 2015, traveled with family
    • 4 of 5 stars Service
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New York City, New York
Top Contributor
161 reviews 161 reviews
53 hotel reviews
Reviews in 73 cities Reviews in 73 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Spent a quick night here and enjoyed the pleasant staff, convenience to the airport and a really nice room. Typical Hilton, recently refreshed with an expansive lobby. Very clean property. The hotel is not very flashy, just a typical reliable Hilton stay. Just the way I like it.

Stayed March 2015, traveled on business
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Salt Lake City, Utah
Top Contributor
122 reviews 122 reviews
22 hotel reviews
Reviews in 27 cities Reviews in 27 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 1 week ago

This property is top notch! The service was impeccable. Upon check in, I was offered a free appetizer or drink coupon in the restaurant, which I thought was a nice gesture. She also made sure I knew about the details of the property and shuttle.

The room was a standard queen room. It was very clean from top to bottom. The beds and linens were amazingly comfortable. AC worked very well. My room had a shower only, but that is actually much more convenient to me.

The property featured plenty of free parking.

It was a short ten min drive to the rental car facility from the hotel.

All of the staff I encountered were very friendly and seemed to love their jobs.

Overall I would stay here again anytime. These people know how to run a hotel.

  • Stayed March 2015, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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Additional Information about Hilton Baltimore BWI Airport

Address: 1739 West Nursery Road, Linthicum Heights, MD 21090
Phone Number:
Location: United States > Maryland > Linthicum Heights
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Linthicum Heights
#7 Business Hotel in Linthicum Heights
#8 Family Hotel in Linthicum Heights
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Baltimore BWI Airport 3.5*
Number of rooms: 280
Official Description (provided by the hotel):
The Hilton Baltimore BWI Airport Hotel is located less than 1 mile from the Baltimore/Washington International Airport (BWI) and is within driving distance to Baltimore's Inner Harbor, Annapolis, and Washington, DC. Whether traveling to Maryland on business or pleasure, the Hilton Baltimore/BWI Airport Hotel guests enjoy features such as an indoor swimming pool, state-of-the-art fitness center, coffee bar, wireless high speed internet access and a three meal signature restaurant. Come experience what the Hilton has to offer. ... more   less 
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Also Known As:
Hilton Baltimore Bwi Airport Hotel Linthicum
Hilton Hotel Linthicum
Baltimore Bwi Airport Hilton
Hilton Linthicum Heights
Linthicum Heights Hilton

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