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“Excellent Service and Quality” 5 of 5 stars
Review of Hilton Baltimore BWI Airport

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Hilton Baltimore BWI Airport
3.5 of 5 Hotel   |   1739 West Nursery Road, Linthicum Heights, MD 21090   |  
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Ranked #12 of 29 Hotels in Linthicum Heights
Virginia Beach, Virginia
1 review
“Excellent Service and Quality”
5 of 5 stars Reviewed September 22, 2013

Staff was excellent, professional, and friendly. Mike Rowe and Pierre were excellent has they both provided exceptional service to accommodate me and my wife's anniversary. Room was clean was breakfast was great.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela S, Manager at Hilton Baltimore BWI Airport, responded to this review, September 26, 2013
Dear H.C.,

I would love to take credit for the great service you got from Mike and Pierre but they both work at the Doubletree Hotel and I will forward your comments over to him. Thanks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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193 reviews from our community

Traveler rating
    88
    51
    35
    11
    8
See reviews for
33
38
12
93
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Herndon, United States
1 review
4 of 5 stars Reviewed September 21, 2013

Nice hotel to stay. Thought it was a 5 star but it's a 3 star. Close to the highways. Easy going staff who are very professional as well. Nice that I got the executive level suite with free Wi-Fi access. Breakfast was not good but the evening entrees and snacks are tasty. Overall it was comfortable with the exception of dusty pillows and guests that arrive in the late night slammed their doors but it was still peaceful after that.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela S, Manager at Hilton Baltimore BWI Airport, responded to this review, September 26, 2013
Dear Linda S,

Thank you for the wonderful review and taking time out of your day to submit it. I am glad you enjoyed the upgraded suite and the offerings from the executive lounge and I advised our housekeeping department regarding the condition of the pillows in your room. We hope to see you again soon when you travel to Baltimore.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Baltimore BWI Airport

Address: 1739 West Nursery Road, Linthicum Heights, MD 21090
Phone Number:
Location: United States > Maryland > Linthicum Heights
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Business Hotel in Linthicum Heights
#12 Romantic Hotel in Linthicum Heights
#12 Family Hotel in Linthicum Heights
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Baltimore BWI Airport 3.5*
Number of rooms: 280
Official Description (provided by the hotel):
The Hilton Baltimore BWI Airport Hotel is located less than 1 mile from the Baltimore/Washington International Airport (BWI) and is within driving distance to Baltimore's Inner Harbor, Annapolis, and Washington, DC. Whether traveling to Maryland on business or pleasure, the Hilton Baltimore/BWI Airport Hotel guests enjoy features such as an indoor swimming pool, state-of-the-art fitness center, coffee bar, wireless high speed internet access and a three meal signature restaurant. Come experience what the Hilton has to offer. ... more   less 
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Also Known As:
Hilton Baltimore Bwi Airport Hotel Linthicum
Hilton Hotel Linthicum
Baltimore Bwi Airport Hilton
Hilton Linthicum Heights
Linthicum Heights Hilton

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