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Hilton Baltimore BWI Airport: Traveler Reviews

3.5 of 5
1739 West Nursery Road, Linthicum, MD 21090
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Hilton Baltimore BWI Airport
Ranked #13 of 29 hotels in Linthicum
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260 reviews from our community

Traveler rating
    102
    79
    43
    25
    11
See reviews for
Families
44
 
Couples
45
 
Solo
43
 
Business
111
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Conway, Arkansas
Top Contributor
142 reviews 142 reviews
59 hotel reviews
Reviews in 63 cities Reviews in 63 cities
39 helpful votes 39 helpful votes
“Excellent except for Champions restaraunt”
5 of 5 stars Reviewed November 19, 2012 via mobile

My stay went very well, very nice check in. Good business center directly off lobby. Rooms are very nice, especially the bed. Good single serve coffee service and bath and body toiletries. Didn't care for the way overpriced food at champions restaraunt but hey, it's hotel food. Did I mention the bed? T-riffic!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask FlyMom10 about Hilton Baltimore BWI Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
psharps, Manager at Hilton Baltimore BWI Airport, responded to this review
November 20, 2012
I am so glad you enjoyed your stay with us and everything met with your expectations. We would forward to seeing you again on your next stay in Baltimore.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Redington Beach, Florida
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Services are where it is at....”
4 of 5 stars Reviewed November 19, 2012

BWI Hilton is like many airport hotels I have visited. Heavily visited. As a result there is some degree of evidence in the wear and tear of the hotel. But fares far better than many have been....the lobby is not very grandiose comparative to other full service Hilton's nor compared to some of the other local properties (Marriott, Sheraton both have nicer feel when you arrive).

I found the room to be slightly above average, typical furniture that many of the Hilton's contain. One thing I immediately did not like was the placement of the desk in relation to TV. Just a personal preference, I like to be able to watch TV while working.....and it did not twist far enough for me to easily do that....more of a sideways glance.

The gym facilty they have is very good, far better than majority of Full Service Hiltons. They have a couple tv's that you can watch as well as the TV's on the cardio equipment. Very much I like....was surprised at how nice it was.........and wish more of the Hilton's would have a gym like this one.

The hotel staff is what makes the hotel stand out. Particularly impressed by the individual that ran the shuttle service. Quite friendly and helpful, he happily took me to a couple places where I needed to attend meetings, and of course back and forth to airport. This saved me some money on a cab and probably more importantly he knew where to go...The hotel is a bit difficult to locate...and when going to meetings I was able to answer emails till we got where I needed to go. I love that.......

Lastly the proximity to airport (many others in area are the same) is something that is quite advantageous on a short trip.....

Food at the property was ok. As a gold member I was disappointed the Executive Lounge was not open on Friday evening or all day Saturday.......they don't see value in opening it for the HH members then..........???? That was the largest drawback for me, though that won't apply to all others it does signal they don't really expect weekend travellers..........which I think is an oversight. One thing they did do is give me breakfast coupons, however again as a Gold member I typically get these anyway.

Overall though I would visit again, particularly if in middle of week to the immediate vicinity.

R

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask RedingtonBeachRob about Hilton Baltimore BWI Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
psharps, Manager at Hilton Baltimore BWI Airport, responded to this review
November 20, 2012
Thank you for taking the time to give me feedback on your stay as I appreciate the information that you listed regarding your room, placement of television,fitness center and how we could help improve your honors benefits on weekends, This information is very useful to me to help make changes in order to make your next stay more enjoyable.
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“By far the best deal in town!”
5 of 5 stars Reviewed November 18, 2012 via mobile

I always make it a point to stay at the BWI Hilton whenever I'm in the area. Besides the facility being exceptionally clean, the staff is extremely friendly and truly interested in ensuring that everything about your stay is good. Being a Diamond club member, I especially appreciate the use of the Executive Floor Lounge. The food is always great and Alva's warm greetings whenever i agao there makes me feel truly welcome and a real member of the Hilton family.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 1 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Greenspanm about Hilton Baltimore BWI Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
psharps, Manager at Hilton Baltimore BWI Airport, responded to this review
November 20, 2012
Thank you so much for being a loyal Diamond Member and staying with us when you travel to Baltimore. I will make sure by front office staff and executive lounge hostess know how much there great service impacted your stay with us.
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USA
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
“Hard to find -- needs better signage”
3 of 5 stars Reviewed November 12, 2012

My one complaint about the hotel was that the signage from the road, and even directly outside of the building was almost non-existent. No signs on the building, no logos anywhere, just one un-lit sign at the driveway of the building. Honestly, it wasn't until I guessed it was the right building and *walked into the lobby* that I saw Hilton logos around the building and knew I was in the right place. I thought that was really weird.

The hotel itself was nice though, everything was new and clean, and the staff was friendly.

Stayed November 2012, traveled solo
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Ask USA_Super_Traveler about Hilton Baltimore BWI Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
psharps, General Manager at Hilton Baltimore BWI Airport, responded to this review
November 14, 2012
Thank you for your wonderful feedback! I have spoken with the General Manager regarding your comments about the signage and he is looking into a way to improve this for all guests in the future. I am glad that once you found us everything with your stay was pleasant and we look forward to you coming back to visit us again.

Sincerely,
Pamela C. Sharps
Assistant General Manager,Hilton Baltimore BWI
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San Antonio, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“The location, room, and full breakfast buffet in executive lounge was awesome!”
5 of 5 stars Reviewed November 8, 2012 via mobile

You do not find many Hilton's with full
Buffets anymore. They also picked me up
From Avis. I highly recommend fellow travelers to follow suit on this nice property. They sweet shop also had really cheap prices. My ride to the airport was quick and comes every 15 minutes.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jeff R about Hilton Baltimore BWI Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
psharps, Assistant General Manager at Hilton Baltimore BWI Airport, responded to this review
November 13, 2012
Thank you so much for taking time out to write to us. This really means a lot to me as well as my staff. We are exultant that you really like our hotel. Please come back soon and see us.




Sincerely,



Pamela C. Sharps
Assistant General Manager, Hilton Baltimore BWI
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Additional Information about Hilton Baltimore BWI Airport

Also Known As:
Hilton Baltimore Bwi Airport Hotel Linthicum
Hilton Baltimore Bwi Airport Hotel
Hilton Hotel Linthicum
Baltimore Bwi Airport Hilton
Hilton Linthicum Heights
Linthicum Heights Hilton
Address: 1739 West Nursery Road, Linthicum, MD 21090
Phone Number:
Region: United States > Maryland > Linthicum
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Onsen Hotels in Linthicum
#6 Business Hotels in Linthicum
#14 Family Hotels in Linthicum
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Hilton Baltimore BWI Airport Hotel is located less than 1 mile from the Baltimore/Washington International Airport (BWI) and is within driving distance to Baltimore's Inner Harbor, Annapolis, and Washington, DC. Whether traveling to Maryland on business or pleasure, the Hilton Baltimore/BWI Airport Hotel guests enjoy features such as an indoor swimming pool, state-of-the-art fitness center, coffee bar, wireless high speed internet access and a three meal signature restaurant. Come experience what the Hilton has to offer. ... more   less 
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