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“Enjoyed Stay” 5 of 5 stars
Review of Country Inns & Suites BWI Airport

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Country Inns & Suites BWI Airport
2.5 of 5 Hotel   |   1717 West Nursery Road, Linthicum Heights, MD 21090   |  
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Ranked #3 of 29 Hotels in Linthicum Heights
Orland Park
1 review
“Enjoyed Stay”
5 of 5 stars Reviewed August 9, 2013

I want to extend my sincere thanks for a comfortable and enjoyable stay at this Comfort Inn & Suite hotel, and especially the kindness and understanding by your staff member Terri. She works the front desk. Terri was always helpful with directions, dinning choices, sight seeing activities, and amenities offered at the hotel; ex: shuttle service to and from train station. Terri never seemed upset nor frustrated with answering questions or offering advice. She is to be commended for her professionalism. All hotel stays should strive to be as accommodating and enjoyable. Well done!

Room Tip: Our 5th floor suite was large and sunny and offered a panoramic view looking down at the area.
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInnStevenHock, General Manager at Country Inns & Suites BWI Airport, responded to this review, August 12, 2013
Dennis,

Thank you for the kind words regarding your stay. I will make sure that Terri is recognized for her outstanding service. Please come back and stay with us again!

Sincerely,

Steven Hock - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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253 reviews from our community

Traveler rating
    135
    73
    30
    12
    3
See reviews for
101
49
15
55
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Russian first
  • Any
English first
San Antonio, Texas
1 review
4 of 5 stars Reviewed August 7, 2013

After I read all the reviews, I was not disappointed. This is a very affordable and nice hotel. I've stayed at Hilton Hotels before (much more expensive) and they don't have the friendliness and the warmth that this hotel offers. We were very pleased to find a clean room and bathroom. It was OK with us that TV's were outdated and besides who cares when you don't really watch a lot of TV. We will definately come back to this hotel.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInnStevenHock, General Manager at Country Inns & Suites BWI Airport, responded to this review, August 8, 2013
Dear Raquel,

Thank you for taking the time to review our hotel for other travelers. I am so happy to have earned your business and that you see the value in our hotel. Please keep visiting us; we look forward to having you back!

Sincerely,

Steven Hock- General Manager
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Westford, Massachusetts
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 3, 2013

I spend 70-90 nights are year in various hotel and this is one of my favorites, and certainly my favorite airport hotel. Staff are all friendly and always willing to go the extra yard to make you feel welcome. Ask them about the Crab restaurant about 5 miles away --- fabulous!

Room Tip: No issues as the hotel is far enough away from the airport and not on the flight paths... One specia...
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  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInnStevenHock, General Manager at Country Inns & Suites BWI Airport, responded to this review, August 8, 2013
Ray,

Thank you very much for the review. We sincerely appreciate your business and that you took the time to post your experience on Trip Advisor. On behalf of all our staff here, we greatly appreciate it.

Sincerely,

Steven Hock - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Missouri
Top Contributor
56 reviews 56 reviews
17 hotel reviews
Reviews in 35 cities Reviews in 35 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed July 28, 2013

This was the 2nd time I have been to this hotel. The reservations were made by my employer so I didn't chose this hotel but I understand why this place is preferred by business people. Excellent service, very clean rooms with high speed Wi-Fi and a desk to spread out on. The business center downstairs seems really great. I haven't needed to use it but it has a fax machine, copier, printer and some office supplies available for those last minute reports. The breakfast is really great with made to order waffles, fresh fruit, sausage, biscuits, etc.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInnStevenHock, General Manager at Country Inns & Suites BWI Airport, responded to this review, August 8, 2013
FamilyoffiveMissouri,

We greatly appreciate your business and review. Thank you for coming back!

Sincerely,

Steven Hock- General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 25, 2013

Drove up from Delaware for the weekend. The staff made this a super getaway. The hotel was lobby was welcoming, the rooms clean and the beds comfortable. The staff truly are a plus at this establishment. Will surely stay here again.

Room Tip: Did not use room service while there.
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInnStevenHock, General Manager at Country Inns & Suites BWI Airport, responded to this review, August 8, 2013
Dear Stephany,

It's great to read that you will stay with us again. Thank you so much!

Sincerely,

Steven Hock - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Top Contributor
64 reviews 64 reviews
44 hotel reviews
Reviews in 44 cities Reviews in 44 cities
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed July 22, 2013

This chain has really grown on me. Cookies at check in, homey decor, comfortable rooms and breakfast. We stayed here while en route to another destination and didn't have high expectations, but the room was very nice, we had two big beds and a living room.

There is a Starbucks across the street and it's close to the highway. The kids had hoped to test out the pool downstairs, but we didn't have time. I would stay here again however, and it's a good choice for a short stay.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInnStevenHock, General Manager at Country Inns & Suites BWI Airport, responded to this review, October 21, 2013
Ensuring your comfort and convenience is what drives us to work hard in giving you a pleasantly memorable experience to remember. Thank you for choosing to stay with us, and giving us your positive feedback. The appreciation you gave with regards the nice room and the overall warmth and comfort you felt while staying with us is indeed heart-warming. We hope that you will be able to enjoy the pool amenity on your next visit. We couldn’t wait to serve you again very soon.
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Hampton, VA
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 7, 2013

We stayed here for one night while visiting the Arundel Mills Casino area. We had requested early check-in, but at about 12, they had no rooms available, which was fine. The younger lady who was there at the time had no clue how to answer when we inquired about places, areas to visit locally. She simply stated that there was nothing in Lithicum, but that there was a Chili's next door. Thank God that when we came back, an older lady (perhaps a manager) checked us in and was able to give us info on the surrounding area and a brochure. Our King room and the hallyways were very dark. Brighter lights would go far in this place. The bed was just ok and they are in bad need of updated comforters. There was one wash cloth in the room. I called the front desk and they promptly bought up some and the manager called to verify it was received. The toilet in room 516 was so very loud when flushed. We named it the monster toilet. This Country Inn still has the old televisions and electrical sockets that were hard to reach behind the dresser. The room was clean, just dated. The biggest complaint we had was there is a lack of parking when the hotel is full. We came back late from the Casino and we and another patron rode around for 10 minutes to find a park. Luckily there was one "half" space beside a large dumpster like container the hotel had placed in the parking lot. The other patron drove back to the front desk to inquire about parking. The best part about this location is the breakfast. Although, they had no bacon while we were there, they had plenty of everything else. This was enough to forgo eating out. The cookies were good, but I agree with the other poster stating they need another display other then the jar. I can't say if I would stay here again, but it was ok for one night.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CountryInnStevenHock, General Manager at Country Inns & Suites BWI Airport, responded to this review, October 21, 2013
We are certainly open for constructive feedback and we wish to let you know that all your comments and words of encouragement inspires us to continue our effort for service excellence. Thank you for bringing your concerns to our attention, for this will greatly aid us in improving our hotel services in total. The feedback regarding the toilet, the comforters in the room as well as the difficult parking are indeed troubling. We would like to sincerely apologize for our shortcomings, and we assure you that these issues will be subject for evaluation so that proper modifications will be implemented. We hope that we may be given a chance to better serve you should you reconsider and stay with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inns & Suites BWI Airport

Address: 1717 West Nursery Road, Linthicum Heights, MD 21090
Phone Number:
Location: United States > Maryland > Linthicum Heights
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Linthicum Heights
#5 Family Hotel in Linthicum Heights
#7 Romantic Hotel in Linthicum Heights
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inns & Suites BWI Airport 2.5*
Number of rooms: 107
Official Description (provided by the hotel):
The Country Inn & Suites BWI Airport hotel in Baltimore is just two miles from Baltimore Washington International Thurgood Marshall Airport and convenient to Downtown Baltimore, Annapolis, Washington D.C. and the Baltimore Washington Parkway. Located in the BWI Hotel District in Linthicum, Maryland, this Country Inn & Suites is convenient to a number of area businesses and attractions. Guests are sure to enjoy this Linthicum hotel's convenient location, comfortable accommodations and customer-centered service. ... more   less 
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Also Known As:
Country Inns And Suites Bwi Airport
Country Inns & Suites Bwi Airport Hotel Linthicum
Country Inn Linthicum
Country Inn Bwi Airport
Linthicum Country Inn

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