Daughter had early flight so we decided to stay over night. Thw wife and I stayed here last February and had a so-so experience. This was a redeming moment.
We were very early for (about 1 Pm) check-in and they worked to have the room ready in 20 m inutes because we were available for an upgrade (Yea). No problem with the wait, we stayed in the breakfast area and read a magazine. Also used the lobby computer to check-in for the flight and print a boarding pass.
The room was very clean and comfortable. The free Wi-fi was great. Later that day we wanted to go to the inter-harbor. The desk clerk offered a free shuttle to the light rail (5 minutes) and for $3.20 round trip we road into the city - 3 blocks from the harbor. Becareful you have to change trains on the way back! We called the hotel upon our return and the free shuttle arrived within 10 minutes. Fantastic service!!!
We also endulged in hot coffee and cocoa and warm cookies in the evening -YUMMMM.
The next morning the shuttle took my dauther to the airport (sign up at check-in) and I had a hot breakfast - also great.
I will keep this hotel on my yes list!
They also offer room service though a contracted delivery vendor; we didn't use it but a nice option.