Airport hotels are usually not very exciting and this one does nothing to change that. The room felt very dated. There were smudges on the wall and also on one of the bath towels. All the linens were grey and dingy. The walls were paper thin and we could hear the conversations and the phone ringing in the next room. The air conditioning system was extremely noisy, turning on when the room got very warm, and turning off when it was freezing. The on-off transitions kept us up all night so that even though the bed was comfortable, we couldn't sleep well. The staff was accommodating, and the shuttle service was fine, but the hotel felt like it needed a major overhaul. Will keep trying other BWI hotels - there are so many. Certainly there has to be one that is a good value AND feels bright, cheery and comfotable.