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“Staying in this hotel was the highlight of my weekend!” 5 of 5 stars
Review of Doubletree by Hilton BWI Airport

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Doubletree by Hilton BWI Airport
3.5 of 5 Hotel   |   890 Elkridge Landing Road, Linthicum Heights, MD 21090   |  
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Ranked #3 of 29 hotels in Linthicum Heights
Alpharetta, Georgia
1 review
“Staying in this hotel was the highlight of my weekend!”
5 of 5 stars Reviewed June 10, 2013

After having a terrifying experience in another hotel closer to a lacrosse tournament, my daughter and I walked into the Doubletree Hotel and was greeted with a smile by Desiree. She was more than accommodating to our needs. My stress and anxiety level were high but the warm cookies and a 40 minute nap helped the emotions disappear. I want to thank the hotel manager, Frei and her staff, Josh and Michael for sending up a plate of cheese and crackers for my daughter and I and a bottle of wine. The customer service and attention to detail at this hotel was superb. Thank you so much for making my experience at he Doubletree the highlight of my weekend.....
Cathy Goldstein

Room Tip: prepare to have the luxuries of home and sweet dreams to add!
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  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review, July 1, 2013
Dear cathy g,

Thanks for the review! I appreciate you recognizing Frei, Josh, Desiree and Michael. All are great representatives of the hotel. I am sorry you had a bad experience at another hotel, but I am glad that if meant you came our way! Thanks for choosing Doubletree by Hilton at BWI.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
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English first
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
5 of 5 stars Reviewed June 8, 2013 via mobile

Super friendly staff!!! I stay here regularly and it doesn't matter what time if day I arrive!!! I am greeted with the same, pleasant attitude. This is refreshing as I travel for a living and don't always get to experience this level of customer service!!! I recommend this hotel over the many other choices in the BWI area.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review, July 1, 2013
Dear Swaguy,


Thanks for the review! As a frequent traveler, you kudos mean all the more to us. We are so glad to provide some respite from the rigors of travel. Thanks for choosing Doubletree by Hilton at BWI.
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State Line, Pennsylvania USA
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 6, 2013

A month prior to our visit we made reservation at this Doubletree and was disappointed that they did not honor our request for type of room. I might also mention that the cookie(s) offered were not warm. We stayed in a Doubletree in Florida several years back and their attitude and accommodations were right on - the Baltimore one seems to be less customer friendly.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review, July 1, 2013
Dear heidihope,


Thanks for the review. Ouch! This one hurts. We pride ourselves on providing friendly customer service, so for you to say that Florida is better is a real signal to us that we didn't deliver our customary hospitality. Sometimes we need a gentle reminder to bring our "A" game each and every day. We will do better (and make darn sure the cookie is warm)! Thanks for choosing Doubletree by Hilton BWI.
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Westminster, Maryland
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed June 3, 2013

We stayed here overnight on our wedding night because it was close to BWI airport and we had an early morning flight to Jamaica. Oh my goodness, I wish we could have taken the bed home with us. This hotel is so cozy and comfortable. Very clean, as well. We were greeted pleasantly by the gentleman at the front desk and everything was so quick, checkout was simple too. The price was shockingly affordable once we saw how luxurious this hotel is. I really hope we have another chance to stay in this hotel. My only complaint is that they gave us only one cookie....I think we each should have had our own cookie, because they were really good!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review, June 5, 2013
Dear chccamaro,

Congrats on your wedding! I hope you had a wonderful honeymoon! Since you loved the bed so much you may want to check out this website: http://www.doubletreeathome.com/ where you can purchase all things Doubletree, from the bed, to linen, to terry, etc. Again, congratulations, and thanks for choosing Doubletree by Hilton BWI.
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Henderson, United States
1 review
5 of 5 stars Reviewed June 3, 2013

My stay at the Doubletree by the BWI Airport is always a pleasant experience. Clean rooms, quiet location (despite being so close to the airport), professional and caring staff. I can't ask for anything better. I ONLY stay at this hotel and chain for that matter. They truly stand above so many hotel chains in every regard.

  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review, June 5, 2013
Dear Marco S,

Thanks for the review! We value your loyalty to Doubletree. You describe what we are all about: clean rooms, quiet hotel, caring staff. We look forward to seeing you again at Doubletree by Hilton BWI.
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Camden, Delaware, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 3, 2013

My wife and I recently had the privilege of staying at the Doubletree By Hilton Baltimore -BWI Airport in Linthicum, MD. The service that was provided to us was excellent. A minor preference incident was taken care of immediately. The Assistant General Manager apologized profusely about the mixup. After dinner we were surprised to find a gift in our room.

I would like to thank Ms. Frei Maashio for the personal attention. Her attention will guarantee our staying there whenever we are in the area for business, pleasure or when flying out of BWI.

I do not want to slight the rest of the staff at the hotel. Every question we asked was answered with a smile. We were constantly greeted with a smile and "can I help you".

Room Tip: You are not far from several restaurants.
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review, June 5, 2013
Dear John R,

Thanks for the review! I appreciated your email as well. Frei is an extraordinary woman and a true hospitality professional. Thank you for recognizing her and thanks for choosing Doubletree by Hilton at BWI.
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Pasadena, Maryland
Contributor
19 reviews 19 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 2, 2013

met my cousins from out of town.here. it was quiet.it was clean. we liked the devote. loved the modern bathroom.I slept so well.that I wanted to steal that bed....thanks for making our small family reunion a comfortable. enjoyaable stay

Room Tip: we had a good one on the 5 th floor
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review, June 5, 2013
Dear dorpat2,

Thanks for the review! I am so pleased to read about your successful family reunion. I have great news for you-- you can buy a Doubletree bed and linen. Just go here: http://www.doubletreeathome.com/ where you can purchase a bed, linen, terry and all other things Doubletree. Thanks for choosing Doubletree by Hilton BWI.
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Additional Information about Doubletree by Hilton BWI Airport

Address: 890 Elkridge Landing Road, Linthicum Heights, MD 21090
Phone Number:
Location: United States > Maryland > Linthicum Heights
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Linthicum Heights
#4 Family Hotel in Linthicum Heights
#4 Romantic Hotel in Linthicum Heights
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton BWI Airport 3.5*
Official Description (provided by the hotel):
Travelers expect great atmosphere, amenities and service. Find all this and more at the Doubletree by Hilton Baltimore-BWI Airport Conference Center, where we are poised to meet your every need. Convenient to Baltimore, Maryland, Washington, DC, and Annapolis, MD, our attractive 260-room airport hotel features upgraded high speed Internet and is less than 5 minutes from BWI Airport, and the Amtrak and Baltimore Light Rail stations. The hotel is only 8 miles from Baltimore's Inner Harbor, home of Orioles Park at Camden Yards, the National Aquarium,and the Baltimore Convention Center and business district. We are adjacent to Ciena Corporation offices, Northrop Grumman, Lockheed Martin, and Booz Allen Hamilton. The Doubletree by Hilton BWI hotel is only 4 miles from Arundel Mills Mall where you can shop at well-known stores like Bass Pro Shops, Bed Bath & Beyond then enjoy Dave and Buster's restaurant or the Medieval Times Dinner Theatre. Our Conference Center has meeting space ideal for weddings, receptions and reunions. Start the day at this Doubletree by Hilton in Baltimore with a healthy breakfast at Eden's Landing Restaurant or in our gourmet coffee and sundry shop Props. Then enjoy a work-out at our expanded fitness center or shoot some baskets at our outdoor sports court that includes a swimming pool and volleyball court. ... more   less 
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Also Known As:
Doubletree By Hilton Bwi Airport Hotel Linthicum
Holiday Inn Linthicum
Linthicum Holiday Inn

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