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“Impressed!!” 5 of 5 stars
Review of Doubletree by Hilton BWI Airport

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Doubletree by Hilton BWI Airport
3.5 of 5 Hotel   |   890 Elkridge Landing Road, Linthicum Heights, MD 21090   |  
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Ranked #5 of 29 Hotels in Linthicum Heights
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
“Impressed!!”
5 of 5 stars Reviewed May 7, 2013

This is my second Doubletree location in the last month and I again had an awesome stay. I was with my 3 year old son and he even loved the hotel. I was very impressed when I went to the front desk and the young lady greeted me by name. Doubletree is definetly my hotel of choice when I travel.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review, May 10, 2013
Dear Sassanova,

Thanks for the review. Sounds like we are building a loyal Doubletree customer! I am glad to read that you and your son had an impressive stay. We strive to deliver a great experience for each and every one of our guests! Thanks for choosing Doubletree by Hilton at BWI.
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764 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
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English first
Wilmington, Delaware
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 6, 2013

We checked in for an overnight stay before an early flight the next day. The manager Pierre B. was very helpful in arranging courtesy shuttle to airport and explaining the amenities of the hotel. He was courteous and professional. The room and, more important, the bathroom were very clean and comfortable. The beds were average.

The infamous DoubleTree Warm Chcolate Chip cookies hit the spot after a long drive.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review, May 10, 2013
Dear Lawerence C,

Thanks for the review! Pierre is one of our best. I am glad that he could take great care of you. Also, we know that a clean bathroom is important, so thanks for mentioning it. Thank you for choosing Doubletree by Hilton at BWI.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Top Contributor
85 reviews 85 reviews
36 hotel reviews
Reviews in 49 cities Reviews in 49 cities
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed May 6, 2013

For less than $110/night, it is probably one of the best hotels you can stay at in the BWI area. The interior of the hotel is stylish and modern and the rooms are spacious and clean. The front desk was really friendly and helpful, and we even got more cookies upon check out. The only minor issue was parking. We were during a weekend when there was a conference at the hotel so the lot got really packed. Other than that, I'd highly recommend the hotel.

Room Tip: 7 floor is the highest - very quite and any room on the high floor is fine.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review, May 10, 2013
Dear Mayonaka,

Thanks for the review! I am so glad you had a great stay. Modern decor, clean rooms, friendly staff-- yep, that's us! And of course, the famous Doubletree chocolate chip cookie. Thanks for choosing Doubletree by Hilton at BWI.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlantic Beach, Florida
1 review
5 of 5 stars Reviewed May 6, 2013

This is my second week at the Doubletree BWI Airport in Linthicum, Md. The rooms and hotel facility are very clean and comfortable. However, the best part for me has been the personal service. Pierre at the front desk has gone above and beyond to make sure my stay is pleasant. When I had a problem, he took the time to try and correct it himself, and then followed up with me later to be sure everything was ok for me. I travel for business just about every week of the year and that kind of service is something that keeps me coming back. I will be traveling to Baltimore for another month or two, and I will continue to stay at the Doubletree here in Linthicum for the duration of my stay because of the personal service of employees like Pierre. Thank you.

Room Tip: The hotel WiFi is a little slow, but WiMax service through Clear is excellent in this location.
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review, May 6, 2013
Dear Jim B,

Thanks for the review! I am thrilled to read that we have won another loyal customer. Pierre is one of our best......he continues to amaze me with his passion for customer service, so thanks for recognizing him. Thanks for choosing Doubletree by Hilton at BWI.
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PA
1 review
5 of 5 stars Reviewed May 5, 2013

Double tree excellent and extremely efficient. Very organized. The check=in was smooth. The staff very personable and organized. The park & fly option was flawless. We returned from our trip at midnight on Friday and called for a pickup. Their instruction was wonderful and stated they would be their in 15 min, indeed they were.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review, May 21, 2013
Dear jmbolli,

Thanks for the review! We know how difficult travel can be, so we work hard to ensure we are one less detail for you to worry about. Thanks for choosing Doubletree by Hilton at BWI.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed May 5, 2013

Overall, this is a great hotel! The location is convenient and the staff and service are truly committed to making your stay a 10! Pierre was the best! You will be certain to encounter him as he seems to work ALL the time! Good rate and great overall value.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review, May 21, 2013
Dear Tresa W,

Thanks for the review! Yep, Pierre is a hard working and dedicated employee. I am glad you were able to experience his high level of service. Thanks for choosing Doubletree by Hilton at BWI.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 3, 2013

This Hotel is awesome! After a 10 hour day at the airport due to weather and cancelled flights, we never made it out to our vacation destination. We were given a discounted rate through airtran and ended up at DoubleTree. Pierre, our concierge for the night, was very well dressed, professional, knowledgeable, courteous, and sympathetic. Any question we thought we would have had was answered before we could ask. We were even greeted with the best baked cookies EVER! The room was GORGEOUS! It was clean, neat, and slightly lit so we did not walk into an unknown dark room at 11pm. The late checkout, 24 hour fitness center, business center, free shuttle service, and travel toiletries in the event of lost luggage, made this even more amazing. The morning concierge, Desiree, was a delight to wake up to. She was very pleasant, well spoken, and neat in appearance. She was also bevy of information and accomodations. We did not get the chance to experience breakfast, but I am sure it is as amazing as the cookies :)

Room Tip: Get the king bed!
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review, May 6, 2013
Dear siani f,

Thanks for the review! Your high praise means the world to us. Pierre and Desiree are 2 of our best at the Front Desk. Oh, and you can't beat the oven fresh Doubletree chocolate chip cookie. I am glad we could provide some relief from the pains of travel. Thanks for choosing Doubletree by Hilton at BWI.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton BWI Airport

Address: 890 Elkridge Landing Road, Linthicum Heights, MD 21090
Phone Number:
Location: United States > Maryland > Linthicum Heights
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Linthicum Heights
#3 Family Hotel in Linthicum Heights
#5 Romantic Hotel in Linthicum Heights
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Doubletree by Hilton BWI Airport 3.5*
Number of rooms: 260
Official Description (provided by the hotel):
Travelers expect great atmosphere, amenities and service. Find all this and more at the Doubletree by Hilton Baltimore-BWI Airport Conference Center, where we are poised to meet your every need. Convenient to Baltimore, Maryland, Washington, DC, and Annapolis, MD, our attractive 260-room airport hotel features upgraded high speed Internet and is less than 5 minutes from BWI Airport, and the Amtrak and Baltimore Light Rail stations. The hotel is only 8 miles from Baltimore's Inner Harbor, home of Orioles Park at Camden Yards, the National Aquarium,and the Baltimore Convention Center and business district. We are adjacent to Ciena Corporation offices, Northrop Grumman, Lockheed Martin, and Booz Allen Hamilton. The Doubletree by Hilton BWI hotel is only 4 miles from Arundel Mills Mall where you can shop at well-known stores like Bass Pro Shops, Bed Bath & Beyond then enjoy Dave and Buster's restaurant or the Medieval Times Dinner Theatre. Our Conference Center has meeting space ideal for weddings, receptions and reunions. Start the day at this Doubletree by Hilton in Baltimore with a healthy breakfast at Eden's Landing Restaurant or in our gourmet coffee and sundry shop Props. Then enjoy a work-out at our expanded fitness center or shoot some baskets at our outdoor sports court that includes a swimming pool and volleyball court. ... more   less 
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Also Known As:
Doubletree By Hilton Bwi Airport Hotel Linthicum
Holiday Inn Linthicum
Linthicum Holiday Inn

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