Hotel was conveniently located near the airport. Hated 2 hour traffic and staff scheduled pick up for my husband from the airport without hesitation when requested.
Checked in around 5 pm and line was very long. The lady at the desk was friendly and patient, She did not get cranky due to line and helped each person with a great personality.
Evening / morning staff were more than willing to answer questions regarding amtrak.
Had never taken train and ticket info was incorrect. Staff was friendly and helpful with directives.
Room was clean and we enjoyed our stay. Would definitely recommend this hotel for persons visiting via Baltimore. Jobi Joseph was most attentive whenever assistance was needed.
Have not stayed here before, but will definitely return.
Restaurant and bar staff were great too. Nothing bad to say about this experience.