Arrived late in evening for meetings in DC. Stayed at doubletree then traveled to DC the next day with arriving teammates. Doubletree was comfortable and less than five minutes from airport. Decent value for the area. Clean rooms with surprisingly little airport noise.

my friend and I had dinner at the restaurant, we had a bad experience with the waitress(Deb).
ran into mike and he fixed it all he was so very apologetic and turned this bad situation into a real positive ,simi at the front desk is always so cheerful and accommodating. mike rowe and simi are a great asset to this property


jonathan

Stayed here during inauguration. Very high traffic time for the area. Had another hotel booked, but later on found this about $200 cheaper for entire stay. Nicely-outfitted room, may seem small depending on size of your party. Fridge/Microwave are not included in all price points. Fast elevators, drink machines use credit cards only. Good shuttle service from/to airport, every 30 mins, but they won't take you anywhere even SLIGHTLY past 2 miles. Friendly staff. Room service hours were sort of early for me, so leave your DND on if you sleep past 9. Don't recommend the room service at all. It's fast and friendly, but not appetizing.

My cousin & i stayed there for the 2013 inauguration... I can honestly say that i recieved excellent service starting with the many phone calls I made there months ago with questions regarding transportation, changing my reservation, questions about the weather etc.... Yes, I called a lot, & it seems as though each time I called, I spoke with the same person "Jobi Joseph"... He was great!!!... He always answered my questions, assisted me with my concerns, and helped with the changing of my reservation.. So, once we were picked up by the hotel shuttle, the driver was very kind & (cute), he helped with our bags & was very polite... Once we arrived to the hotel, we were greeted by a very friendly front desk staff.. The check-in process went very smooth, as Jobi had already had a room blocked for us... I then asked the lady if Jobi was still there because I wanted to meet the kind gentleman in which who had been helping me over the phone... Indeed he was,so he came to the front desk, delivered our room key personally himself & assisted with my luggage to our room!!!!... Great service!!!.. This was my cousin & i first time in Baltimore & we really felt safe & welcome.... Once we got settled in our room, we wanted to step out & get a bite to eat.. We were informed of some nearby restaurants, so instead of us having to wait for the shuttle to return to bring us to the restaurant, Jobi took it among himself to use the other shuttle to drop us off quickly... At this point I was just amazed with the wonderful service in which we were getting... They even came to pick us up.. This wonderful service lasted the entire duration of our visit.... Everyone was just extremely nice & I greatly appreciate good customer service!!!... I will be coming back & theres no doubt as to where we are staying.... Our visit was great!!!!