We were lucky to be able to stay at the DoubleTree by Hilton Baltimore - BWI Airport on a recent trip to visit family for the holidays. The hotel was decorated with signs of the season as we entered the lobby. One of the staff, Deedee, was hanging ornaments and immediately turned to offer us welcome and assistance. She handed us warm cookies as she processed our information. When we got to our room it was immaculate. Plenty of towels, warm inviting room after braving the cold weather from the airport to the hotel and bottled water to revive us from the flight. After settling in we went back to the lobby where Deedee greeted us again and provided lots of information and guidance to area locations and sites! Everyone on the staff smiled and said hello like we were old friends! I highly recommend staying at the DoubleTree by Hilton Baltimore - BWI Airport if your in the area. Its close to the airport, easy to reach both Baltimore and DC and the staff will make you feel at home!

Great, upscale hotel in a good location. Enjoyed the warm walnut chocolate chip cookie upon arrival. The room was large and laid out nicely. This hotel would be an excellent choice for anyone traveling to the BWI area on business.

As the top tier in the Hilton Program I was shocked at the room I was given on New Years day, the hotel was clearly not very booked and I had to be given one of the smallest rooms in the hotel. The air / heat system was so loud. They can not even read my profile preferences away from Elevator my room was 1 door away from it. I was told at check in I was upgraded to the Hilton Honors floor. Oh boy a sign in the hall way that said Hilton Honor Floor. The hotel is ok other then that but they lost me as a customer, Hilton standards require hotels to do a list of things for VIP members this hotel can not do that. Too many other hotels in the area to get a small stuffy room and really not Diamond VIP recognition. It is the little things that matter. This hotel failed me and I would warm other Hilton members with status think twice

I only stayed here because we were looking for the cheapest place to lodge before flying home the next day after an wonderful (but exhausting) "all over the east coast" Christmas visit. We got the room for $76.00 - so I was expecting mediocrity.

What a shock.

We got bumped up to the Hilton Honors floor. The room was really nice, spacious, with a big sofa and a king bed. The bed was very, very comfortable - with nice linens. Bathroom was good, with thick towels and great water pressure. The place was very, very clean, and very very soundproofed - so it was quiet and comfortable.

The lobby was lovely, all new furniture and clean as a whistle. They had a real bar - and bar area - and a decent restaurant. We opted for the breakfast buffet which - while not the best I had ever seen, was ample, and diverse enough to make me happy. We ordered eggs from the menu (if you don't want the eggs on the buffet) - so we got these wonderfully crafted omelets from the chef - made to order with all sorts of things that you think make an omelet sooo good (like cheese and spinach, and mushrooms and......).

They had really great internet (free - but not sure if this was a Hilton Honors thing), and the nice warm cookie on check in is always a nice touch. They had what looked to be a decent work-out room (I did not use it), and a outdoors pool (closed for the season of course). Not sure if there was an indoor pool or not.

The business center was incredible - and it really was a shocker. Big beautiful and state of the art machines (PCs). They had these big new monitors that were touch-screen, which gave me a chance to check out the new technology that I had only been reading about in magazines. You can print for free - there are several larger capacity printers and scanners in the business center so I am not talking simply print out your boarding pass. I was able to print a 10 page article that I wanted to read on the plane, and there did not seem to be a limit on the free printing. In addition, you can send a print job to the business center printers from anywhere in the hotel from either your smart phone or wirelessly via your laptop.

The business center was like none I have ever seen - and it was really a welcome amenity (even though I was on holiday and not in my usual "road warrior" mode.

The only downside I would mention from a hotel guest perspective is that they sell parking spots for $5.00 a day so that you can avoid paying the BWI parking rates (the Hotel shuttle will take you to the airport for free). So, for us with a rental car - it was nearly impossible to find a parking spot in the lot for overnight. To be fair - it WAS Christmas week - so it is probably not that bad normally. I would ask that the hotel management reserve a section for "Hotel Guests Only" - preferably near the front of the hotel - so that people like us staying in the hotel can find parking close to the doors. As is - we ended up parking in a dark corner of a large lot - not too close to the hotel entrance. This would be an easy thing for the hotel management to do.

On the counter-side to the parking issue - I would say that if I ever need to park and fly - this would be a great place to get a deal on parking! You just register with the hotel desk, they give you a pass for your window - then you jump the hotel shuttle to the airport (3 miles). I will be sure to send my kids there for BWI parking from now on!

Anyway, great hotel - this will definitely be my home base for my frequent travels to Baltimore for sure. Loved it.