Mike Rowe and Desiree at the front desk do not just understand the meaning of excellent service, they deliver it. We were traveling with some friends on a weekend get a way and took our pets. Mike and Desiree really went beyond the extra mile to make sure we were more than comfortable with our accomodations our pets were ok. He even offered to check on them while we took in a ball game at Camden Yards. Mike did more for us than I would have expected or have experienced at any other hotel I have ever stayed at! They made us feel right at home from the moment we arrived! Anytime I need to stay in the Batlimore Area the Doubletree, Baltimore - BWI Airport will be my only choice!!!!

I stayed here for one Friday night and was pleasantly greeted by the front desk staff who acknowledged my Hilton Honors status with some much appreciated amenities. The hotel is pleasantly modern. As this is an airport property I expected to see some wear in the hallways and elevators but obviously hotel management and the maintenance staff are on top of things because I saw no signs of wear and tear. The room was a comfortable size, very clean, had a flat screen TV and, at last, a sufficient number of desktop outlets to plug in 3-4 devices. The buffet breakfast does leave something to be desired but you can always order fresh from the menu. The location is very convenient to BWI and to several restaurants and even a movie theater close by. I would stay here again without hesitation and would enthusiastically recommend it.

I stay here off and on with my company and have finally found time to write a review. It is a typical DoubleTree property by Hilton (I've stayed at worse and I've stayed at just a few nicer). You get the great beds, the modern decor and of course the warm chocolate chip cookies upon check-in.

The hotel itself has a nice look and feel, both the common areas and the rooms. Everything is very clean. The decor is up-to-date, design-savvy and appealing. The rooms are on the larger side with a large dresser/tv stand, couch, coffee table and desk. Flat-screen TV and plenty of outlets make for easy entertainment. The bathtub/shower is a bit outdated, but the rest of the bathroom was nicely done and decorated...save for the bit of chipping/peeling pain in one corner of the ceiling.

Some things I really liked about the hotel were the fitness center and the business center. The fitness center is well-maintained with nice equipment (each has it's own HDTV attached) and free-weights. Towels were rolled and ready at each machine upon entering. There is also a counter with complimentary apples and a mini-fridge filled with chilled bottles of water. Perfect! The business center is up-to-date and its computers offer all the programs (unless you are looking for something special) you would need to work on projects, presentations, etc.

Things that turned me off about this property were the fact that the doors and walls facing the hallway are not very good at blocking out noise. I have been awoken many times in the morning by housekeeping rapping on neighboring doors (even further down the hall) and shouting 'housekeeping!'. Additionally, one of the women that typically mans the bar can be quit brash and not very customer-service oriented. I am not sure of her name.

Overall, I am happy with this hotel.

We loved this room, it was a large room with lots of seating area. The bed extremely comfortable. The breakfast buffet, which is $15, is not great skip it. No free coffee anywhere. They have a real hair dryer, just like at home, no chintzy on the wall mini dryer. Next time in the area will stay here again.