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Doubletree by Hilton BWI Airport: Traveler Reviews

3.5 of 5
890 Elkridge Landing Road, Linthicum, MD 21090
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Doubletree by Hilton BWI Airport
Ranked #2 of 29 hotels in Linthicum
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314 reviews from our community

    Trip type
Traveler rating
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Date Rating
1 review
1 helpful vote 1 helpful vote
“Handicap rooms are for Priceline customers”
2 of 5 stars Reviewed September 14, 2012 via mobile

We checked in uneventfully. When we got to our room, we find that it is the handicapped room. We return to the front desk to request another room as none of us are handicapped.

We were told that when a person books through Priceline, the reservation is assigned the handicapped room. When we requested another room, we were told the hotel was booked.

When we returned to the room we were surprised to be offered a reservation with this same hotel for the same length of stay via Expedia. Smells like a conspiracy.

All I can say to Priceline bargainers - beware of this hotel and others who assign you the handicapped room.

  • Stayed September 2012
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Girldrayton about Doubletree by Hilton BWI Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review
October 2, 2012
Dear Girldrayton,

Thanks for the review. I hope you had a good stay. I am not sure I understand what you mean by "conspiracy". I am sorry you felt duped. Rest assured, we assign rooms by requested bed type- not by reservation method. You were assigned a room based on your room type request. We always strive to honor our guest's bed type preference above all else. Thanks for choosing Doubletree by Hilton at BWI.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
hawthore, NJ
1 review
“Service Beyond Expectations”
5 of 5 stars Reviewed September 10, 2012

Mike Rowe and Desiree at the front desk do not just understand the meaning of excellent service, they deliver it. We were traveling with some friends on a weekend get a way and took our pets. Mike and Desiree really went beyond the extra mile to make sure we were more than comfortable with our accomodations our pets were ok. He even offered to check on them while we took in a ball game at Camden Yards. Mike did more for us than I would have expected or have experienced at any other hotel I have ever stayed at! They made us feel right at home from the moment we arrived! Anytime I need to stay in the Batlimore Area the Doubletree, Baltimore - BWI Airport will be my only choice!!!!

Room Tip: We were overlooking the pool and the rooms were nice and peaceful!
See more room tips
  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Sal L about Doubletree by Hilton BWI Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review
September 11, 2012
Dear Sal L,

Thanks for the review! Mike and Desiree are great representatives of the Doubletree by Hilton service culture. We know that great service makes all the difference. I am so glad you will be back. Thanks for choosing Doubletree by Hilton at BWI.
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Central Islip, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
“A Solid Doubletree Property”
4 of 5 stars Reviewed September 10, 2012

I stayed here for one Friday night and was pleasantly greeted by the front desk staff who acknowledged my Hilton Honors status with some much appreciated amenities. The hotel is pleasantly modern. As this is an airport property I expected to see some wear in the hallways and elevators but obviously hotel management and the maintenance staff are on top of things because I saw no signs of wear and tear. The room was a comfortable size, very clean, had a flat screen TV and, at last, a sufficient number of desktop outlets to plug in 3-4 devices. The buffet breakfast does leave something to be desired but you can always order fresh from the menu. The location is very convenient to BWI and to several restaurants and even a movie theater close by. I would stay here again without hesitation and would enthusiastically recommend it.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Pedro V about Doubletree by Hilton BWI Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review
September 11, 2012
Dear Pedro V,

Thanks for the review. You hit some our highlights: contemporary decor, large comfortable rooms, clean and well maintained public space, convenient location, just to name a few. We appreciate the recommendation. Thanks for choosing Doubletree by Hilton at BWI.
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Atlanta, Georgia
Top Contributor
98 reviews 98 reviews
45 hotel reviews
Reviews in 53 cities Reviews in 53 cities
92 helpful votes 92 helpful votes
“Great Airport Hotel!”
4 of 5 stars Reviewed September 9, 2012

I stay here off and on with my company and have finally found time to write a review. It is a typical DoubleTree property by Hilton (I've stayed at worse and I've stayed at just a few nicer). You get the great beds, the modern decor and of course the warm chocolate chip cookies upon check-in.

The hotel itself has a nice look and feel, both the common areas and the rooms. Everything is very clean. The decor is up-to-date, design-savvy and appealing. The rooms are on the larger side with a large dresser/tv stand, couch, coffee table and desk. Flat-screen TV and plenty of outlets make for easy entertainment. The bathtub/shower is a bit outdated, but the rest of the bathroom was nicely done and decorated...save for the bit of chipping/peeling pain in one corner of the ceiling.

Some things I really liked about the hotel were the fitness center and the business center. The fitness center is well-maintained with nice equipment (each has it's own HDTV attached) and free-weights. Towels were rolled and ready at each machine upon entering. There is also a counter with complimentary apples and a mini-fridge filled with chilled bottles of water. Perfect! The business center is up-to-date and its computers offer all the programs (unless you are looking for something special) you would need to work on projects, presentations, etc.

Things that turned me off about this property were the fact that the doors and walls facing the hallway are not very good at blocking out noise. I have been awoken many times in the morning by housekeeping rapping on neighboring doors (even further down the hall) and shouting 'housekeeping!'. Additionally, one of the women that typically mans the bar can be quit brash and not very customer-service oriented. I am not sure of her name.

Overall, I am happy with this hotel.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask SomnioAmo about Doubletree by Hilton BWI Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review
September 11, 2012
Dear SomnioAmo,

Thanks for the review. I am so glad to read that you are happy with the hotel and a repeat customer. Thanks for mentioning the business center. We just recently upgraded all of the equipment in an effort to stay as modern as possible, so thanks for noticing. Also, thanks for mentioning the cleanliness. We work hard to ensure the hotel is as clean as possible. We know it makes a difference! Thanks for choosing Doubletree by Hilton at BWI.
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Rochester, New York
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Would stay here again!”
4 of 5 stars Reviewed September 9, 2012

We loved this room, it was a large room with lots of seating area. The bed extremely comfortable. The breakfast buffet, which is $15, is not great skip it. No free coffee anywhere. They have a real hair dryer, just like at home, no chintzy on the wall mini dryer. Next time in the area will stay here again.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Needleart about Doubletree by Hilton BWI Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamNovotny, General Manager at Doubletree by Hilton BWI Airport, responded to this review
September 12, 2012
Dear Needleart,

Thanks for the review. Our rooms are some of the best in the market; I am glad you enjoyed it. I am also glad to read that we have won your loyalty! We look forward to seeing you again. Thanks for choosing the Doubletree by Hilton at BWI.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton BWI Airport

Also Known As:
Doubletree By Hilton Bwi Airport Hotel
Doubletree By Hilton Bwi Airport Hotel Linthicum
Holiday Inn Linthicum
Linthicum Holiday Inn
Address: 890 Elkridge Landing Road, Linthicum, MD 21090
Phone Number:
Region: United States > Maryland > Linthicum
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotels in Linthicum
#2 Business Hotels in Linthicum
Price Range: $
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Travelers expect great atmosphere, amenities and service. Find all this and more at the Doubletree by Hilton Baltimore-BWI Airport Conference Center, where we are poised to meet your every need. Convenient to Baltimore, Maryland, Washington, DC, and Annapolis, MD, our attractive 260-room airport hotel features upgraded high speed Internet and is less than 5 minutes from BWI Airport, and the Amtrak and Baltimore Light Rail stations. The hotel is only 8 miles from Baltimore's Inner Harbor, home of Orioles Park at Camden Yards, the National Aquarium,and the Baltimore Convention Center and business district. We are adjacent to Ciena Corporation offices, Northrop Grumman, Lockheed Martin, and Booz Allen Hamilton. The Doubletree by Hilton BWI hotel is only 4 miles from Arundel Mills Mall where you can shop at well-known stores like Bass Pro Shops, Bed Bath & Beyond then enjoy Dave and Buster's restaurant or the Medieval Times Dinner Theatre. Our Conference Center has meeting space ideal for weddings, receptions and reunions. Start the day at this Doubletree by Hilton in Baltimore with a healthy breakfast at Eden's Landing Restaurant or in our gourmet coffee and sundry shop Props. Then enjoy a work-out at our expanded fitness center or shoot some baskets at our outdoor sports court that includes a swimming pool and volleyball court. ... more   less 
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