Mike Rowe and Desiree at the front desk do not just understand the meaning of excellent service, they deliver it. We were traveling with some friends on a weekend get a way and took our pets. Mike and Desiree really went beyond the extra mile to make sure we were more than comfortable with our accomodations our pets were ok. He even offered to check on them while we took in a ball game at Camden Yards. Mike did more for us than I would have expected or have experienced at any other hotel I have ever stayed at! They made us feel right at home from the moment we arrived! Anytime I need to stay in the Batlimore Area the Doubletree, Baltimore - BWI Airport will be my only choice!!!!