Recently my family stayed at the Candlewood Suites in Baltimore. Although there was one major glitch, out stay was pleasant because of the staff working the front desk, and the shuttle drivers. Our flight arrived far too early to check in, however, the front desk clerk allowed us to leave our luggage at the hotel while we went into DC. The shuttle bus driver was incredible, full of helpful hints, very accommodating, knowledgeable about the area, and even recommended a breakfast place for us. When we returned to the hotel, to officially check in, the front desk clerk was wonderful. When we discovered that our room had been wrongly booked ( we were in a smoking room with 1 bed, and a pull out couch - for 4 adult sized people - absolute non smokers) the front desk person could not make any room switches because it was booked up. Ultimately we had the room sprayed down - very smokey smell that turned my 11 year old daughters stomach.
Over all the hotel met our basic needs. But the cheerfulness, and accommodating staff made the stay enjoyable. Sometimes quality customer service is more important that the service provided.
- Official Description (provided by the hotel):
- Come and experience our new Comforts of Home™ Bedding Collection. The Candlewood Suites Baltimore-Linthicum, the ideal choice for business and leisure travelers, is conveniently located 2 miles from BWI Airport and provides free shuttle service from 7am - 11pm. Each spacious suite has a fully equipped kitchen complete with a full-size refrigerator/ice maker, microwave, range and dishwasher.Traveling on business? The Candlewood Suites Linthicum offers free high speed Internet, local phone calls, two separate phone lines, voice-mail, and a great executive desk. The hotel is convenient to the Baltimore Convention Center and University of Maryland Baltimore. Use our free laundry facility and Fitness Center. We re a pet friendly hotel too (fees apply). The Candlewood Suites is 8 miles from downtown Baltimore, Camden Yards-Baltimore Orioles, M&T Bank Stadium-Baltimore Ravens, Baltimore Inner Harbor, Baltimore Zoo, Baltimore National Aquarium and Fort McHenry.Hungry? Visit the Candlewood Cupboard, the hotel s on-site convenience store. We also offer rates that include breakfast contact hotel directly.Stay at the Candlewood Suites Baltimore and enjoy all the features and amenities this extended stay hotel offers. ... more less
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- Also Known As:
- Candlewood Suites Baltimore-Linthicum Hotel Linthicum
- Candlewood Suites Linthicum
- Candlewood Linthicum
- Linthicum Candlewood Suites