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“Great service and beds!” 5 of 5 stars
Review of Hilton Garden Inn BWI Airport

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Hilton Garden Inn BWI Airport
3.0 of 5 Hotel   |   1516 Aero Dr, Linthicum Heights, MD 21090   |  
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Ranked #2 of 29 hotels in Linthicum Heights
A TripAdvisor Member
“Great service and beds!”
5 of 5 stars Reviewed September 9, 2013

Loved this hotel! Did the bed and breakfast deal, very good service and best night sleep at a hotel probably ever! Now I'm just typing to take up space since this dumb thing is making me type 200 characters.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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328 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
Green Valley, Arizona
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed September 5, 2013

Staff at desk was extremely helpful. Good info on restaurants in the area--if you like seafood, try G&M's crab cakes--a MD staple. Close to airport w/free shuttle service if needed. Breakfast was more than adequate though I would have preferred more fresh fruit offerings.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Georgia
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 4, 2013

Close to the beltway and easy access to lost of food and entertainment. The rooms are comfortable and clean and the bed is so plush!! The staff was great and the breakfast is standard but still good. Loved my time here and have a room booked here for my next stay.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackieMHilton, Front Office Manager at Hilton Garden Inn BWI Airport, responded to this review, September 5, 2013
Thanks for the fantastic review!! We would love to see you again soon, please call if I can help with any future reservations;410 691 0500. Have a great weekend!
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Salt Lake City, Utah
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 3, 2013

Hilton Garden Inn is a nice basic chain. This example is particularly lovely as a newly renovated hotel. Nice people running the hotel as well. The breakfast is a great standard breakfast available over good times. Nice shuttle for the area as well.
Very close to the airport.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackieMHilton, Front Office Manager at Hilton Garden Inn BWI Airport, responded to this review, September 4, 2013
Thank you so much for the kind review, we hope to see you again soon! Please contact me directly if I can help with any future reservations or special requests; 410 691 0507.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 3, 2013

I stay at this hotel about one week a month for business purposes. It is located very close to the BWI airport, and they have a shuttle service that will pick you up and drop you off from the airport. The shuttle will also take you anywhere within a three mile radius of the hotel.

The staff here goes out of their way to make guests feel appreciated. Many of their guests are recurring business travelers, and the staff will often recognize them by name.

When things goes wrong - because sometimes they do - the staff here goes out of their way to fix things and make the guest feel that his or her business is appreciated.

Be aware that, like most HGI properties, they do charge for breakfast, but the breakfast here is a far cry from the waffles, cereal, and yogurt at some places. There is a chef who will cook your omlette to order, and the other selections are extensive.

For what it's worth, there is an indoor pool with hot tub, and a reasonable fitness facility on site.

This has become my "go to" hotel for business near BWI.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackieMHilton, Front Office Manager at Hilton Garden Inn BWI Airport, responded to this review, September 4, 2013
Wow, thank you so much for writing a review about the Hilton Garden Inn BWI. After reading this review, it makes me proud to be a member of the staff here, I'm sure it will make all the other associates feel the same way. We are honored to be your "go to" hotel, time and time again. Thank you, we look forward to seeing you soon!
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McKinney, Texas
1 review
5 of 5 stars Reviewed August 29, 2013

Great location right on the Delaware River. Hotel was clean and onsight employees friendly. 10 min walk to historic area and there is plenty of sights steps outside the hotel door. While visiting the city I took note of other hotels and their location, I felt that the Hilton was the best overall.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berea, Kentucky
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed August 28, 2013

Problem upon arrival at the airport with getting picked up, but the hotel rectified the situation and everything else was all good.

Was surprised by the sofa appearance, it appeared old and worn. Other than that the room met all expectations.

Other than confusion at the airport about being picked up, the service was excellent, and I would not hesitate to stay there again. We discovered Arundel Mills nearlby on Friday night, we were there for a wedding nearby; would consider flying there for a weekend just to visit the mall.

Room Tip: Not sure what to say about this. We just got there and went to our assigned room and were happy wit...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackieMHilton, Front Office Manager at Hilton Garden Inn BWI Airport, responded to this review, September 3, 2013
Thank you very much for taking the time to tell us about your stay. I'm very sorry about the inconvenience of the amount of time you ended up waiting for the shuttle, but I'm happy to know that it all worked out in the end. I hope you come back to see us again soon, and of course revisit Arundel Mills Mall while you are here!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn BWI Airport

Address: 1516 Aero Dr, Linthicum Heights, MD 21090
Phone Number:
Location: United States > Maryland > Linthicum Heights
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Linthicum Heights
#1 Romantic Hotel in Linthicum Heights
#2 Business Hotel in Linthicum Heights
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn BWI Airport 3*
Official Description (provided by the hotel):
Each guestroom comes fully equipped with a refrigerator, microwave, LCD TV, two telephones with voice mail messaging, work desk, Herman Miller chair, work lamp, 24 hour complimentary van service to and from BWI Airport, 24 hour fitness and business centers, complimentary parking and Internet access. ... more   less 
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Also Known As:
Hilton Garden Inn Bwi Airport Hotel Linthicum
Hilton Garden Inn Linthicum
Linthicum Hilton Garden Inn
Hilton Linthicum

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