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“Breakfast saved this review” 3 of 5 stars
Review of SpringHill Suites Baltimore BWI Airport

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SpringHill Suites Baltimore BWI Airport
3.0 of 5 Hotel   |   899 Elkridge Landing Road, Linthicum Heights, MD 21090   |  
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Ranked #19 of 29 Hotels in Linthicum Heights
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Breakfast saved this review”
3 of 5 stars Reviewed January 26, 2013 via mobile

Upon arrival the gentleman working the front desk was a bit rude. I'd include his name but he wasn't wearing a name tag. We got to our room and opened the door to find the room very very HOT. This was not just my room. As I sat at breakfast I heard other guests complaining of the same problem. Once we cooled the room down I opened the sleeper sofa. A Cheerios pop out at us!!! That triggered a room inspection. Hair was found on the blanket for the sleeper sofa. Water was left in the tub because the stopper was down. The pool area was very dim although the water and facility was ok. This review could have been graded "Poor" had it not been for the breakfast. The breakfast was very good and had a lot of choices. Breakfast staff lady was very pleasant. There are a lot of choices around BWI. I think next time I'd look at one of those before coming back here again.

Stayed January 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin C, General Manager at SpringHill Suites Baltimore BWI Airport, responded to this review, February 1, 2013
Hello -
I do apologize for the issues you encountered while staying here at the hotel - would love to speak with you about them. I am the new GM here, and can be reached at your convenience by dialing 410.694.0555.
Thank you!
Kevin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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314 reviews from our community

Traveler rating
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    112
    51
    15
    15
See reviews for
109
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Oklahoma City, Oklahoma
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed January 23, 2013

This was a great place to stay.
We stayed here during inauguration weekend, January 19-22, 2013. With the sold out rooms and extra residents at the hotel our stay was pleasant. The SpringHill Suites staff was always professional, attentive and most helpful for our every need.

Thank you,
Diana H

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin C, General Manager at SpringHill Suites Baltimore BWI Airport, responded to this review, January 25, 2013
Thank you very much for staying with us - we truly appreciate your business! Glad you had a wonderful stay!
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York, Pennsylvania
Level Contributor
98 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed January 15, 2013

I just reviewed last year's visit to this hotel and it's really the same. Too hot on entering the room, comfortable after cutting off the heat and it's mid-January. Very good bedding, fine breakfast and better than the run-of-the-mill free breakfasts most airport hotels offer. Nice staff, parking is $6 day not free. This is still our go-to hotel for the night before our trips. Also good anytime for families who need a little more spacious rooms. Good pool too!

Room Tip: Away from main area and elevators are always a good choice for a noise-free night of sleeping.
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashua, New Hampshire
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 7, 2013

Used their Cruise package before a 12/29/12 cruise. We arrived very early and they let us into our room right away. The room was immaculate and plenty big enough for 4 of us. The front desk staff was very helpful in suggesting restaurants and a pizza place that delivered. The free breakfast was more than enough. Plenty of hot and cold choices and the staff was very nice. We left our car there for the week and used their shuttle to and from the port. My only complaint would be the shuttle service (CS Transportation). A very old cab that barely runs (no shocks at all) and one driver to shuttle back and forth.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed January 3, 2013

My family and I wanted to hang out it Baltimore and check out the Harbor. So we booked a room at this hotel to spend the night. When we got to our room it was wonderful. We placed our things down; it’s a ritual that we check everything out before getting comfortable. When we got to the bathroom, the smell was horrible. It smelled so bad; it smelled like rotted flesh or something. It was BAD. We called the front desk, and they were able to change our room. The guest service rep smelled the bathroom and said the same thing. The new room was perfect!!. We didn’t wake up in time for breakfast. Other than that it served its purpose!

Room Tip: Always Check your hotel room before getting comfortable!
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  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Papua New Guinea
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 17, 2012

We stayed here during thanksgiving break. A family of 5 all teens which we all know can be a challenge to feed and require space. The hotel was clean and friendly. Rooms are spacious. Breakfast is more than adequate. Free cocoa and coffee through the day. Busy but quiet. The pool is a good size and staff helpful. Slightly off the beaten path but well worth it!

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
swift152, Manager at SpringHill Suites Baltimore BWI Airport, responded to this review, December 26, 2012
Thank you Family of 5 for your very nice review. We are happy that you had an enjoyable stay recently. Please come and visit us again when in the BWI area. the hotel depends and counts on reviews like yours. we greatly appreciate it. Thanks again, and Happy New Year to you and your Family!
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Richmond, VA
Level Contributor
74 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed December 5, 2012

My first time to stay here and while the folks are friendly the place is run down and badly in need of an update and some maintenance. My first room had AC issues; the maintenance folks were unable to correct the problem which took some time for them to figure out but I was then promptly moved to a different room on the same floor; unfortunately I was given some incorrect keys. No worries, got that fixed. The AC was operational in the new room. In general things just look “worn-out”: The shower rod badly sagged, the wall paper in the bath was coming off the wall, the clock radio had a radio that didn’t work. The high-speed internet was “dial-up speed”: 0.38 Mbps per Speedtest.net: awful. The breakfast was fine, good selection of cereals, oatmeal; had fresh bananas which is a hot button for me. They had the usual factory made hot egg, sausage and potatoes items as well as a waffle making area. The best part is the front desk folks are very genuine and friendly. My suggestion, stay at the very new nearby Fairfield Inn and Suites. Much better hotel for similar $$$.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Baltimore BWI Airport

Address: 899 Elkridge Landing Road, Linthicum Heights, MD 21090
Location: United States > Maryland > Linthicum Heights
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #19 of 29 Hotels in Linthicum Heights
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Baltimore BWI Airport 3*
Number of rooms: 133
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Also Known As:
Springhill Suites Baltimore Bwi Airport Hotel Linthicum
Springhill Suites Linthicum
Linthicum Springhill Suites

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