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“Preflight overnight stay” 5 of 5 stars
Review of Fairfield Inn & Suites Baltimore BWI Airport

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Fairfield Inn & Suites Baltimore BWI Airport
2.5 of 5 Hotel   |   1020 Andover Road, Linthicum Heights, Linthicum Heights, MD 21090   |  
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Ranked #13 of 29 hotels in Linthicum Heights
Linthicum Heights, Maryland
1 review
“Preflight overnight stay”
5 of 5 stars Reviewed October 7, 2013 via mobile

An excellent hotel and a credit to Marriott. The lady who greeted us was very friendly and courteous, she was extremely comprehensive in disclosing the hotel's amenities. The place was rehabbed about 3 yrs ago I understand but looked brand new. Room was very clean and ready for a good night's rest. Will definitely come back the next time we fly out of BWI.

  • Stayed October 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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206 people have reviewed this hotel

Traveler rating
    112
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Lake Wylie, South Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 23, 2013

I have expressed concerns regarding our recent stay on September 2nd to the general manager of the property. After several attempts at communication to discuss the concerns as well as some positives, I was promised a refund. The refund was promised on September 9th. I have not received a refund and Ms. Harvin will not respond to my communications. We had a wonderful stay in Washington, DC at another Marriott property; however, our family vacation was definitely ended with a disappointing stay at the Fairfield Inn & Suites BWI. Electrical problems in the bathroom, dirty towels, mold and bickering between employees is not what one would expect from a Marriott experience.

Room Tip: Choose another airport hotel. There are many in the area...
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  • Stayed September 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pompano Beach, Florida
Top Contributor
68 reviews 68 reviews
24 hotel reviews
Reviews in 28 cities Reviews in 28 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed September 16, 2013

I stayed there four nights with my son.This hotel is very nice and the staff is very friendly and helpful.Room was nice and clean and my A/C was very good . Close to the airport ,casino and Baltimore.We will stay there again.Thank you amazing staf!!!!!.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson, Arizona
1 review
5 of 5 stars Reviewed September 16, 2013

The hotel was very clean and neat. The rooms were comfortable and clean. The morning and night staff were very courteous and acommadating. Every time I walked in I was greeted with a smile and sincere hello. One night I needed a roll away for my son who was able to stay with the family for one night. Went to the front desk and had a bed in 10 mins.
I will stay here again when I come back to BWI. The morning breakfast was great as well.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 13, 2013

Was passing through town for business, and noticed this property had favorable TripAdvisor reviews. I didn't have a reservation, but figured I'd pop in and see if they had any vacancy.

Before I could even enter the building, I was greeted by the GM Ebony who spoke to me like I was a celebrity. She welcomed me, thanked me for coming, offered to do whatever she had to in order to make my stay wonderful. She brought me inside, gave me a bottle of water, and asked her front desk worker to upgrade me for free. I was blown away. The staff then gave me dinner options, printed directions, and offered to help with my bags.

As far as the room goes, it was very nice. Clean, quiet, big. The bed was great. Nothing bad to say whatsoever.

I would totally recommend this hotel as a cheaper alternative to the full-service airport hotels. You won't be disappointed.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Utah
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 12, 2013

First off, the staff were very nice and seemed very sensitive to the needs of hotel guests. No complaints about the staff. The problem was they just seemed either understaffed or otherwise unable to solve basic problems. The A/C unit in my room was not working properly and when it would turn on sounded like crickets chirping. I called the front desk to see if someone could come up and fix it and they said there were no technicians available, but they could move me to another room. Since it wasn't terribly hot and I didn't feel like re-packing all my stuff, I just lived with it. In hindsight, I probably should have just changed rooms and hope the next one was better. The second problem I had was I could not connect to the hotel's WiFi. I called downstairs for support and was told there were no technicians, but when the shuttle driver returned, they would have him come up and look at it. I thought that seemed odd, but who knows--maybe he was a talented guy that wore several hats. A half hour later, I checked back and they said the driver was gone again. She said they were aware of the problem and probably needed to switch service providers. I agreed. She ultimately said the shuttle driver isn't really the technician and asked if I wanted to try another connection. This may have been an unusual experience, but it just felt like the hotel was being run on a very tight budget and not all that concerned with having the resources to solve guest problems. Not very typical for most Marriott properties I have stayed at.

Room Tip: Probably best to try one at a different property
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  • Stayed September 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokyo, Japan
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 12, 2013 via mobile

Stayed here for a couple of night prior to a wedding this weekend. Wanted someplace easy and close to airport. This place fit the bill perfectly. Clean and well kept up - service was friendly and helpful. Breakfast excellent and not over crowded with good selection. Very nice equipment in exercise room (though a bit small). Only complaint was shuttle at airport - had to wait a while and call for it (watched vans for every other hotel drive by in meantime) And no restaurant (there are a few w/in walking distance - but not if its raining). Still - this was a very good value and I would stay here again.

Stayed September 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Fairfield Inn & Suites Baltimore BWI Airport

Address: 1020 Andover Road, Linthicum Heights, Linthicum Heights, MD 21090
Phone Number:
Location: United States > Maryland > Linthicum Heights
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #13 of 29 hotels in Linthicum Heights
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Baltimore BWI Airport 2.5*
Official Description (provided by the hotel):
The Fairfield Inn & Suites Baltimore BWI is conveniently located near by Baltimore Washington International Airport. This is the newest hotel located in the heart of the BWI Business district, 2 miles from BWI airport, and just minutes from downtown Baltimore and the Inner Harbor. The brand new Fairfield Inn & Suites BWI is perfect and convenient for both business and leisure travelers. Get refreshed and energized in our clean, comfortable guest rooms and friendly service which includes complimentary WiFi, LCD HD televisions, a well-lit work desk, and luxurious beds. Enjoy the complimentary hot breakfast, and swimming pool. ... more   less 
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