I have expressed concerns regarding our recent stay on September 2nd to the general manager of the property. After several attempts at communication to discuss the concerns as well as some positives, I was promised a refund. The refund was promised on September 9th. I have not received a refund and Ms. Harvin will not respond to my communications. We had a wonderful stay in Washington, DC at another Marriott property; however, our family vacation was definitely ended with a disappointing stay at the Fairfield Inn & Suites BWI. Electrical problems in the bathroom, dirty towels, mold and bickering between employees is not what one would expect from a Marriott experience.
- Official Description (provided by the hotel):
- The Fairfield Inn & Suites Baltimore BWI is conveniently located near by Baltimore Washington International Airport. This is the newest hotel located in the heart of the BWI Business district, 2 miles from BWI airport, and just minutes from downtown Baltimore and the Inner Harbor. The brand new Fairfield Inn & Suites BWI is perfect and convenient for both business and leisure travelers. Get refreshed and energized in our clean, comfortable guest rooms and friendly service which includes complimentary WiFi, LCD HD televisions, a well-lit work desk, and luxurious beds. Enjoy the complimentary hot breakfast, and swimming pool. ... more less
- Reservation Options:
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