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“Clean convenient and affordable” 5 of 5 stars
Review of Fairfield Inn & Suites Baltimore BWI Airport

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Fairfield Inn & Suites Baltimore BWI Airport
2.5 of 5 Hotel   |   1020 Andover Road, Linthicum Heights, Linthicum Heights, MD 21090   |  
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Ranked #13 of 29 hotels in Linthicum Heights
Las Vegas, Nevada, United States
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
“Clean convenient and affordable”
5 of 5 stars Reviewed January 10, 2013 via mobile

On this trip I stayed in three different hotels and is was was tops. The room was clean and the ac / heat actually worked as needed and expected. The room was quiet and comfortable with FREE Internet access. The bathroom was clean and bright with decent towels and a good strong shower. The place is easy to locate and right down the road from the airport and train station. The value was also impressive.

If that is not enough the service puts them over the top - I left my phone charger in the room, and I called them - they located it right away and it arrived back at my home in Vegas before I could. That is customer service. Thanks to all the staff that made our stay nice, and especially to Michael at the front desk for helping quickly return my lost item.

Stayed January 2013, traveled as a couple
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204 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Aberdeen, Maryland
2 reviews
5 of 5 stars Reviewed January 10, 2013

it was a last minute getaway and they accomodated me. i arrived in the wee our in the morning and received service like it was mid-day. Got up early and was again surprised by breakfast.. The Staff was very friendly and i highly recommened this place for a excellent nights sleep..

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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed January 4, 2013

We stayed one night at this hotel as we had an early flight out of BWI. When going to bed we discovered dried blood stains on the sheets. We called the reception desk but it took them over 20 min. to bring us new sheets. On top of that, the alarm clock in the room went off at 3.00am. Apparently when cleaning rooms they do not see it necessary to reset the alarm clocks. When we complained the next morning the manager was not in. When we contacted the manager later we were told that they had offered us a free drink (Quid ?). To Marriott's credit, when we called customer service they refunded half of what they charged us for the night.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ebony H, General Manager at Fairfield Inn & Suites Baltimore BWI Airport, responded to this review, January 11, 2013
Thank you for taking the time to share your experiences of your stay with us at the Fairfield Inn & Suites BWI. Let me apologize for the situations you have described with our housekeeping services. It is our goal to provide all of our guests with excellence in services in and accommodations, and I take all instances which are inconsistent with this goal with all sincerity. It would be my pleasure to speak with you further regarding your stay with us, please do not hesitate to reach me at any time. I can assure you there comments have been shared with all of our staff, so we may provide excellent service in the future.

Thank you,
Ebony Harvin
General Manager
410-691-1001 PH
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlestown, RI
1 review
4 of 5 stars Reviewed January 4, 2013

Stayed overnight, hotel was clean and comfortable. Brand new hotel, fairly priced with great rooms. Located just down the road from the airport. The staff was very helpful and polite. Would definitely recommend the hotel to anyone staying in the area. The rooms are modern with everything you need.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Charlotte, North Carolina
1 review
5 of 5 stars Reviewed January 4, 2013

I am part of an airline crew that stays about 20 nights a month in hotels. The experience here was very pleasant. The hotel has modern upgrades including a large shower, flat screen TV and very comfortable beds and pillows. Although it's close to the airport, it was very quiet! I would highly recommend your stay here. Shawn

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfax, Virginia
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed December 27, 2012

This is a nice hotel very near bwi airport. They had very comfortable beds. The hotel breakfast didn't start until 6:30 and we had to leave for the airport before 6:00, so they fixed us nice bag breakfasts with a bagel, muffin, fruit, and yogurt.

I had thought we would have to get back on the highway to get to the airport, but you can get to it easily and quickly on the surface streets. The hotel had nice printed instructions. You are only about five minutes from the departure drop off, in no traffic.

The front desk seemed a little understaffed early in the morning, although it was Christmas Eve morning. I called the front desk a couple times at 5:00 to have my alarm turned off and no one answered. I think they were busy getting breakfast ready. This wasn't a big deal.

I definitely would stay here again.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bernardsville,NJ
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 1, 2012

We chose this hotel solely based on so many positive reviews - which were correct. The whole hotel was immaculate, Staff pleasant, and considering reasonable pricing the breakfast choices were very good. Would also add that it is one of the view hotels of this type with adequate lighting in the rooms for reading. Thought there might be airport noise since we were on the top floor - but that was not the case.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Fairfield Inn & Suites Baltimore BWI Airport

Address: 1020 Andover Road, Linthicum Heights, Linthicum Heights, MD 21090
Phone Number:
Location: United States > Maryland > Linthicum Heights
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #13 of 29 hotels in Linthicum Heights
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Baltimore BWI Airport 2.5*
Official Description (provided by the hotel):
The Fairfield Inn & Suites Baltimore BWI is conveniently located near by Baltimore Washington International Airport. This is the newest hotel located in the heart of the BWI Business district, 2 miles from BWI airport, and just minutes from downtown Baltimore and the Inner Harbor. The brand new Fairfield Inn & Suites BWI is perfect and convenient for both business and leisure travelers. Get refreshed and energized in our clean, comfortable guest rooms and friendly service which includes complimentary WiFi, LCD HD televisions, a well-lit work desk, and luxurious beds. Enjoy the complimentary hot breakfast, and swimming pool. ... more   less 
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