The staff here give it it's rating.
The "omleets" offered most frequently for breakfast were most likely provided frozen and then baked or microwaved - ugh! Manager's reception offerings (beer and snacks) were WEAK but there really were not many guests participating either.
Housekeeping staff could step it up a bit. Shuttle drivers were all very nice BUT seemed to give employees needing pickup from the short-rail station over those needing the Amtrak station OR the airport. Note: This station is out of the way of those other guest destinations.