My family had a good experience at the Hampton near BWI. The lobby has a cozy area to read with a fireplace. The breakfast was very good and the breakfast staff was very friendly and managed the area well. The management team was very helpful, in particular Mr. Kish. The rooms are clean and comfortable.

We had no intentions of staying here. Unfortunately, Mother Nature decided to muck with our flight and it being CHRISTMAS, we had no luck getting standby onto no less than THREE other flights. So, after spending all day in the airport getting to know customer service agents and trying out all the different gates, we got the last room at the Hampton Inn.

No problems checking in. So nice to have cookies, fruit, chips/salsa, cheese/crackers, and drinks available. Super easy to navigate to the Wal-Mart at Arundel Mills to buy stuff to sleep in because our bags DID get to travel on the first flight we didn't get to go on! Yeah!

The room was spacious enough for sleeping. Everything was clean and neat. Lots of easy-to-access plugs for everyone's electronics.

I did hear plenty of planes coming/going, but I think if you have the heater/AC going, it's not really that bad. And guess what....if you stay near an airport, you're going to hear planes. The noise of them did not keep me awake nor did it awaken me.

Didn't hear a lot of neighbor noise.

Outstanding and professional staff, helpful and solution oriented. Ms Tisha and Ms Jasmin demonstrated not only a friendly reception, but also a very professional, efficient, and courteous response to a misunderstanding arising from a reservation made through the HHonors Family of Hotels. The room is spacious, clean, and comfortable. The in-room flat screen is larger then that found in many hotel rooms and the lobby is well situated and appointed for the morning breakfast. The hotel offers parking for airport travelers as well as a shuttle service. The price is acceptable and combined with my specific travel concerns a very attractive option. Above all, I value the professional service and attitude exercised by the front desk personnel. A definate revisit that I will recommend to fellow travelers.

I really like Hampton Inns; I know that I'm going to get a clean room but not pay an arm and a leg for it. We had a king bed with a sofa sleeper and had plenty of room. The pillows weren't the most comfortable as they would flatten pretty thin. I'm a very light sleeper, but I only heard one plane before falling asleep, and then it was quiet. You could hear them during the day, however. I hate satellite TV, which most hotels like this one have anymore. We had no signal several times. We had to be very careful with the hot water in the bathroom as you could burn your hands in it because it was scalding hot! There was a manager's reception from 5:30-7 PM (weekdays only, I think) that only had chips, salsa, cheese, crackers, and alcoholic and non-alcoholic drinks. More of a variety of food would have been nice. Their breakfast was the usual Hampton hot and cold large variety. I know that the hotel was pretty full, but there was only one person helping in the eating area so the food wasn't restocked very quickly. We just had to do without. Also, the trash cans were always extremely full; emptying them wasn't a priority. This hotel had the best fitness center that I've ever seen in a hotel of this size. All of the equipment had their own TV on it! We had to ask where it was, and the cleaning person, Tammy, went out of her way to show us the equipment. You could tell that she took pride in how well she had just cleaned it. Kudos to her! We had to use the computers in the lobby of the hotel several times as we didn't bring our own. My suggestion is to bring your own since the 2 in the lobby were extremely slow. You could, however, print your boarding passes for free. The people at the registration desk were very friendly and helpful. Their smiling and laughter put us in a good mood.