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Embassy Suites Hotel Baltimore BWI - Washington Intl. Airport
3.0 of 5 Hotel   |   1300 Concourse Drive, Linthicum Heights, MD 21090   |  
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Rates from $119
Ranked #18 of 29 hotels in Linthicum Heights
Glen Allen, Virginia
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Very Convenient!”
5 of 5 stars Reviewed September 27, 2013

If you have any flights that are leaving from BWI airport, this is a very nice hotel to stay at. The front desk staff is very professional and the hotel is extremely clean! The best part is, if you are flying out of BWI, they allow you to leave your car at no charge! But your stay can't be past 6 days. This will save you money on paying for parking at the airport. They have a shuttle that runs 24 hours and the drivers are very courteous. The airport is less than 5 mins from the airport, so if you don't want to get up too early, eat the free cooked to order breakfast and then head out!

Room Tip: If you have a few bags, ask for a room right by the elevator. Oh, and don't forget the Manager...
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChuckChandler, General Manager at Embassy Suites Hotel Baltimore BWI - Washington Intl. Airport, responded to this review, September 30, 2013
twyatt2623,

Thanks for chosing to stay with us and your kind comments about the conveniences and valu-ads that our hotel has to offer.

We always appreicate reviews like this and continuously look for ways to improve.

Please come back and stay with us again.

Chuck Chandler, General Manager
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367 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • Italian first
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English first
florida
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 20, 2013

After spending five nights at the Embassy Suites Downtown DC this was a welcome change to
Say the least in regards to activity .The pace much slower .Our check in was early .The front desk clerk was accommodating as our selected room was nit ready.It was 11:00 am .She did have another room available and thankfully we were able to check in .A high light of our stay was two of the free shuttle drivers who helped us with transportation to The Inner Harbor via The light rail .They both were informative friendly and courteous .
Our room on the 8th floor was clean ,quiet .Our Wi-Fi was included in our price .Which I felt was reasonable with the location to the Airport .
The breakfast was great .The Chef friendly acknowledging us immediately and other patrons who had begun a line .He called for additional help who came to his aide quickly .The managers reception well most were gathered around the bar watching the football games Sun and Min night ..Our room does need a little updating in regards to furniture but was sufficient for our 2 night stay .

Room Tip: High Floor
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChuckChandler, General Manager at Embassy Suites Hotel Baltimore BWI - Washington Intl. Airport, responded to this review, September 23, 2013
tonyattaboy1970,

Thanks for your kind remarks about the hotel and the difference between us the the DC Downtown property. Sundays in particular can be very quiet - a business crowd vs. a leisure crowd. Glad to hear the staff was attentive, informative and courteous, all are marks we are trying to hit on a consistent basis. Though our guestrooms are very clean, we are working on renovations with the appropriate parties to refresh the colors and patterns in the rooms.

Thanks for staying with us. We hope you chose to stay again when you are in the area. Chuck Chandler, GM
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Austin, Texas
Top Contributor
58 reviews 58 reviews
34 hotel reviews
Reviews in 35 cities Reviews in 35 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 20, 2013 via mobile

This was convenient to the business I was visiting and is a well maintained facility with a very nice staff. Rooms were clean and the Embassy Suites breakfast was very good. However on the nights I was there for the manager's reception the bar kept running out of drinks. Some people were very frustrated when the selection they made earlier was not available 30 minutes later....

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChuckChandler, General Manager at Embassy Suites Hotel Baltimore BWI - Washington Intl. Airport, responded to this review, September 23, 2013
MFAW_NDT,

Thanks for your kind remarks regarding your recent stay with us. It's nice to know that we were able to meet and exceed your expectations. I am concerned about the Evening Reception comments and would appreciate you reaching back out and letting me know via a phone call 410.865.8120 or email, chuck.chandler@hilton.com what nights you stayed. I would like to check with the team and see what might have happened with our inventories. It doesn't seem fair to offer the Reception without being able to meet the requests of our guests....

Thanks for staying and hope you can stay another time when in the area on business. Chuck Chandler, GM
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Raleigh, NC
Top Contributor
116 reviews 116 reviews
37 hotel reviews
Reviews in 38 cities Reviews in 38 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 17, 2013

I just stayed at this Embassy Suites as I was going to the Navy game in Annapolis. The room was what I expect from Embassy and clearly met my need. It was not a fancy hotel, but it was clean, comfortable, and quiet. The breakfast was good and the staff was excellent. I would stay here again.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChuckChandler, General Manager at Embassy Suites Hotel Baltimore BWI - Washington Intl. Airport, responded to this review, September 20, 2013
asicscout,

Thank you very much for staying with us while in town recently for the Navy game. We generally have a number of guests stay with us for the home games due to our convenient location relative to Annapolis and the Complimentary Services we are known for. Clean, comfortable and quiet - glad you had a good stay. Please look us up again if you get back to the area. I understand there is a big game coming up next year with Ohio State over Labor Day weekend, maybe we will see you then.

Thanks again for staying with us!

Chuck Chandler
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Lusby, Maryland
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 16, 2013

My friend got married and booked a room here for after. From the moment she and the groom walked in after the reception, they were treated with indifference all the way to rudeness.

the waitress took 10 minutes to get our drink orders. when she came back with water, she dropped a wine glass on my wife's foot. then she dumped a pitcher of water on the mother of the bride.

the manager told the bride she was being too loud (talking to her grandparents at 8pm) so we went to the room. we were told it was not a "party hotel" and we were not allowed to drink liquor we had purchased externally in the privacy of our room.

we left and went to the Hampton Inn where, at 10pm, we were given a private party room, ice, tables, speakers and left alone until we were done (after 1am)

Room Tip: the room smelled like smoke. go to Hampton Inn or Marriott
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  • Stayed September 2013, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChuckChandler, General Manager at Embassy Suites Hotel Baltimore BWI - Washington Intl. Airport, responded to this review, September 20, 2013
Peter K,

Thank you for your review. I am very sorry we were not able to provide you and your group with the quality of services you deserve. This is not typical of our hotel and staff, and we are sorry we let the ball drop. We are always looking for ways to improve our guest experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider giving us another chance. I would appreciate the opportunity to correspond or speak with you directly. Please feel free to reach out to me at chuck.chandler@hilton.com or call at 410.865.8120. Chuck Chandler
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A TripAdvisor Member
3 of 5 stars Reviewed September 16, 2013

IF you're looking for a place to crash and get up and move on, this is a good place. If you have to stay a few nights for business or pleasure, the outdated décor and broken room amenities can really put a damper on things...when you're already away from home.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nyna W, Manager at Embassy Suites Hotel Baltimore BWI - Washington Intl. Airport, responded to this review, September 17, 2013
Thank you for your feedback - we appreciate your candor and hope to host you again when in the area.
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long island ny
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed September 8, 2013 via mobile

I liked it ! It was close to towson , resturants across the street breakfast was very nice! It could have been twenty bucks cheaper and i would really love it! On and off the highway is a pleasure ! Several colleges in the area. So it is a great base! Mattress on the pull out needs to be updated.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nyna W, Manager at Embassy Suites Hotel Baltimore BWI - Washington Intl. Airport, responded to this review, September 9, 2013
Thank you for your feedback - please come again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Embassy Suites Hotel Baltimore BWI - Washington Intl. Airport

Address: 1300 Concourse Drive, Linthicum Heights, MD 21090
Phone Number:
Location: United States > Maryland > Linthicum Heights
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Romantic Hotel in Linthicum Heights
#14 Business Hotel in Linthicum Heights
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Suites Hotel Baltimore BWI - Washington Intl. Airport 3*
Reservation Options:
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Also Known As:
Embassy Suites Hotel Baltimore
Embassy Suites Linthicum
Linthicum Embassy Suites

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