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Embassy Suites Hotel Baltimore - Washington Intl. Airport: Traveler Reviews

3.0 of 5
1300 Concourse Drive, Linthicum Heights, MD 21090
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189 reviews from our community

    Trip type
Traveler rating
    67
    62
    40
    16
    4
Date Rating
Dover, DE
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
“Great Location”
4 of 5 stars Reviewed February 5, 2013

I was at BWI for a business meeting, Embassy Suites was a great property with friendly staff. Rooms were clean and comfortable but the the hotel is starting to age. Excellent breakfast buffett as was the food for our breakouts. Managers reception was average, but the bartender was very good, attentive and effecient.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask CUB45 about Embassy Suites Hotel Baltimore - Washington Intl. Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Excellent hotel, creepy security?”
4 of 5 stars Reviewed February 3, 2013 via mobile

I do a lot of travelling and always look to stay with Embassey suites. Friendly staff, good location , great food. Love the drink reception with snacks. Room was clean and seemed kept up with. Only complaint would be that one of the security guards (i think he was security) was alittle creepy , he was staring at me and my girlfriend down the hall. When we walked past him he didn't say anything and when we got in the elevator he was standing outside our room still staring. My girlfriend was really uncomfortable the rest of the night because of this.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask sol1204 about Embassy Suites Hotel Baltimore - Washington Intl. Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChuckChandler, General Manager at Embassy Suites Hotel Baltimore - Washington Intl. Airport, responded to this review
February 5, 2013
sol1204,

Thanks for staying with us and posting about your stay. I am glad that your rooms and services met expectations. However, I am concerned about your experience with the Security Guard.

If you could send me a note (chuck.chandler@hilton.com) or call me (410.865.8120) regarding the dates of your stay, I would like to investigate your concerns a further. I apologize for you feeling less that secure and comfortable due to one of our contractors.

I look forward to hearing from you. Chuck Chandler
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Virginia Beach, Virginia
1 review
“Nice location with good amenities close to all of the attractions that we wanted to visit during our stay.”
4 of 5 stars Reviewed January 28, 2013

The hotel is dated but still provides the quality and comforts that we have come to expect from an Embassy Suites hotel. The breakfast buffet was great and the location is outstanding as it was close to all of the attractions that we wanted to visit during our stay. The staff was extremely friendly and helpful and quickly sorted out any problems or questions. Will definitely stay there again but would love to see it upgraded.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MJay67 about Embassy Suites Hotel Baltimore - Washington Intl. Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sicklerville, New Jersey, United States
1 review
“HVAC system kept us up.”
3 of 5 stars Reviewed January 27, 2013

Embassy Suites is my favorite hotel chain and I will go out of my way to find one whenever I travel. However, this BWI location in Linthicum, MD disappointed me. Our room (216) was next to the HVAC system and that noise was horrendous. Also there is a bad draft in the bedroom and the front room that had us wearing our hats to ward off the uncomfortable breeze. I don't know if there is much they can do to fix it so if they give you that room, reject it. I left two messages for the GM but he never returned my call although I left my cell and work # if he needed to reach me after we check out . but despite this experience, I will still stay at Embassy. They really give good service for the cost and you can't beat their complimentary cook to order breakfast!

Room Tip: Don't take Room 216
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Val T about Embassy Suites Hotel Baltimore - Washington Intl. Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarks Summit, PA
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Always Great”
5 of 5 stars Reviewed January 26, 2013

We stay here either once or twice a year since my husband's family is from Baltimore. It's a convenient drive to Baltimore Inner Harbor. They have a fast check in and express check out. Very nice staff in all areas. Rooms are quiet, clean and comfortable beds (and I am PICKY!) They have a queen sized sleeper sofa in each room as well as coffee machine, microwave and fridge. We never seem to get there early enough for the manager's reception anymore (it was good) but the room service is terrific as well as their restaurant-Chophouse 13. If you prefer to go out the staff will give you a list of places to go (but you don't need to) My family always uses the pool and hot tub. A gym and airport shuttle is is available (we haven't used them) Breakfast is excellent!!! Your choice of eggs, as well as bacon, sausage, potatoes and other hot foods. Wide selections of fresh fruits and healthy choices. It is always well-stocked. Only thing I would ask the hotel to keep an eye on (other than regular maintaining) is to keep the soda machines stocked with water. EVERY time we go we are running to floor to floor looking for extra water.

Room Tip: Ask for room away from elevator. Other than that- rooms are quiet
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask NancyBJ about Embassy Suites Hotel Baltimore - Washington Intl. Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChuckChandler, General Manager at Embassy Suites Hotel Baltimore - Washington Intl. Airport, responded to this review
February 5, 2013
NancyBJ,

Thanks for a great review! We need to get together and have you do testimonials for the hotel.

I hear you loud and clear on the Bottled Water in the machines on the floor. I will reach out to our vendor and ask them to keep an eye things for us a little better. Additionally, as a convenience, we have a little "Suite Shop" near the front desk that offers beverages as well as snacks and sundries for guests.

Thanks for staying with us!!! Chuck Chandler
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Additional Information about Embassy Suites Hotel Baltimore - Washington Intl. Airport

Also Known As:
Embassy Suites Hotel Baltimore
Embassy Suites Linthicum
Linthicum Embassy Suites
Address: 1300 Concourse Drive, Linthicum Heights, MD 21090
Phone Number:
Region: United States > Maryland > Linthicum Heights
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotels in Linthicum Heights
#9 Family Hotels in Linthicum Heights
Price Range: $$
Hotel Class:3 star (3*)
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