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Embassy Suites Hotel Baltimore BWI - Washington Intl. Airport
3.0 of 5 Hotel   |   1300 Concourse Drive, Linthicum Heights, MD 21090   |  
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Ranked #19 of 29 Hotels in Linthicum Heights
Dover, DE
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
“Great Location”
4 of 5 stars Reviewed February 5, 2013

I was at BWI for a business meeting, Embassy Suites was a great property with friendly staff. Rooms were clean and comfortable but the the hotel is starting to age. Excellent breakfast buffett as was the food for our breakouts. Managers reception was average, but the bartender was very good, attentive and effecient.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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455 reviews from our community

Traveler rating
    171
    128
    92
    47
    17
See reviews for
151
77
28
146
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 3, 2013 via mobile

I do a lot of travelling and always look to stay with Embassey suites. Friendly staff, good location , great food. Love the drink reception with snacks. Room was clean and seemed kept up with. Only complaint would be that one of the security guards (i think he was security) was alittle creepy , he was staring at me and my girlfriend down the hall. When we walked past him he didn't say anything and when we got in the elevator he was standing outside our room still staring. My girlfriend was really uncomfortable the rest of the night because of this.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChuckChandler, General Manager at Embassy Suites Hotel Baltimore BWI - Washington Intl. Airport, responded to this review, February 5, 2013
sol1204,

Thanks for staying with us and posting about your stay. I am glad that your rooms and services met expectations. However, I am concerned about your experience with the Security Guard.

If you could send me a note (chuck.chandler@hilton.com) or call me (410.865.8120) regarding the dates of your stay, I would like to investigate your concerns a further. I apologize for you feeling less that secure and comfortable due to one of our contractors.

I look forward to hearing from you. Chuck Chandler
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Virginia Beach, Virginia
1 review
4 of 5 stars Reviewed January 28, 2013

The hotel is dated but still provides the quality and comforts that we have come to expect from an Embassy Suites hotel. The breakfast buffet was great and the location is outstanding as it was close to all of the attractions that we wanted to visit during our stay. The staff was extremely friendly and helpful and quickly sorted out any problems or questions. Will definitely stay there again but would love to see it upgraded.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sicklerville, New Jersey, United States
1 review
3 of 5 stars Reviewed January 27, 2013

Embassy Suites is my favorite hotel chain and I will go out of my way to find one whenever I travel. However, this BWI location in Linthicum, MD disappointed me. Our room (216) was next to the HVAC system and that noise was horrendous. Also there is a bad draft in the bedroom and the front room that had us wearing our hats to ward off the uncomfortable breeze. I don't know if there is much they can do to fix it so if they give you that room, reject it. I left two messages for the GM but he never returned my call although I left my cell and work # if he needed to reach me after we check out . but despite this experience, I will still stay at Embassy. They really give good service for the cost and you can't beat their complimentary cook to order breakfast!

Room Tip: Don't take Room 216
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarks Summit, PA
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 26, 2013

We stay here either once or twice a year since my husband's family is from Baltimore. It's a convenient drive to Baltimore Inner Harbor. They have a fast check in and express check out. Very nice staff in all areas. Rooms are quiet, clean and comfortable beds (and I am PICKY!) They have a queen sized sleeper sofa in each room as well as coffee machine, microwave and fridge. We never seem to get there early enough for the manager's reception anymore (it was good) but the room service is terrific as well as their restaurant-Chophouse 13. If you prefer to go out the staff will give you a list of places to go (but you don't need to) My family always uses the pool and hot tub. A gym and airport shuttle is is available (we haven't used them) Breakfast is excellent!!! Your choice of eggs, as well as bacon, sausage, potatoes and other hot foods. Wide selections of fresh fruits and healthy choices. It is always well-stocked. Only thing I would ask the hotel to keep an eye on (other than regular maintaining) is to keep the soda machines stocked with water. EVERY time we go we are running to floor to floor looking for extra water.

Room Tip: Ask for room away from elevator. Other than that- rooms are quiet
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChuckChandler, General Manager at Embassy Suites Hotel Baltimore BWI - Washington Intl. Airport, responded to this review, February 5, 2013
NancyBJ,

Thanks for a great review! We need to get together and have you do testimonials for the hotel.

I hear you loud and clear on the Bottled Water in the machines on the floor. I will reach out to our vendor and ask them to keep an eye things for us a little better. Additionally, as a convenience, we have a little "Suite Shop" near the front desk that offers beverages as well as snacks and sundries for guests.

Thanks for staying with us!!! Chuck Chandler
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Dallas, Texas
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 24, 2013

This is an older Embassy Suites. The hotel and furnishings have been kept up. The breakfast was great as usual. The staff was great.

The bed was lumpy. The sheets were so old they were very thin and had some holes in them.

The carpet in my room was filthy. There were dust bunnies in the corners, popcorn kernels on the floor, and lots of crumbs. The bathroom floor could use a good moping. I won't be staying at this one again.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChuckChandler, General Manager at Embassy Suites Hotel Baltimore BWI - Washington Intl. Airport, responded to this review, January 30, 2013
HoneyBunny2001,

First off, thanks for choosing to stay with us. I am glad that you felt good about our team and the breakfast.

I am concerned about your comments regarding the bed and the cleanliness of your room. These are areas that we generally do not get many comments about. I would appreciate the opportunity to address your concerns directly and use them as a training opportunity for our Housekeeping Staff.

If you could either call me at 410.865.8120 or email at chuck.chandler@hilton.com to let me know what room you you were in, we could address your concerns with the team members who cleaned your room. I am sorry we did not meet you expectations. Chuck Chandler
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mount Pleasant, Pennsylvania
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 23, 2013

this embassy suites was a great hotel, the staff was very good and the beds were very comfortable. the breakfast was good. only complaint was it is near a major highway and if you get a room on that side there was a lot of traffic noise. i always try to stay at an embassy suites when my travel needs include an overnite stay.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Hotel Baltimore BWI - Washington Intl. Airport

Address: 1300 Concourse Drive, Linthicum Heights, MD 21090
Phone Number:
Location: United States > Maryland > Linthicum Heights
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Linthicum Heights
#17 Business Hotel in Linthicum Heights
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Suites Hotel Baltimore BWI - Washington Intl. Airport 3*
Number of rooms: 251
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Also Known As:
Embassy Suites Hotel Baltimore
Embassy Suites Linthicum
Linthicum Embassy Suites

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