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Embassy Suites Hotel Baltimore - Washington Intl. Airport: Traveler Reviews

3.0 of 5
1300 Concourse Drive, Linthicum Heights, MD 21090
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Embassy Suites Hotel Baltimore - Washington Intl. Airport
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189 reviews from our community

    Trip type
Traveler rating
    67
    62
    40
    16
    4
Date Rating
Virginia Beach, Virginia
1 review
“Nice location with good amenities close to all of the attractions that we wanted to visit during our stay.”
4 of 5 stars Reviewed January 28, 2013

The hotel is dated but still provides the quality and comforts that we have come to expect from an Embassy Suites hotel. The breakfast buffet was great and the location is outstanding as it was close to all of the attractions that we wanted to visit during our stay. The staff was extremely friendly and helpful and quickly sorted out any problems or questions. Will definitely stay there again but would love to see it upgraded.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MJay67 about Embassy Suites Hotel Baltimore - Washington Intl. Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sicklerville, New Jersey, United States
1 review
“HVAC system kept us up.”
3 of 5 stars Reviewed January 27, 2013

Embassy Suites is my favorite hotel chain and I will go out of my way to find one whenever I travel. However, this BWI location in Linthicum, MD disappointed me. Our room (216) was next to the HVAC system and that noise was horrendous. Also there is a bad draft in the bedroom and the front room that had us wearing our hats to ward off the uncomfortable breeze. I don't know if there is much they can do to fix it so if they give you that room, reject it. I left two messages for the GM but he never returned my call although I left my cell and work # if he needed to reach me after we check out . but despite this experience, I will still stay at Embassy. They really give good service for the cost and you can't beat their complimentary cook to order breakfast!

Room Tip: Don't take Room 216
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Val T about Embassy Suites Hotel Baltimore - Washington Intl. Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarks Summit, PA
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Always Great”
5 of 5 stars Reviewed January 26, 2013

We stay here either once or twice a year since my husband's family is from Baltimore. It's a convenient drive to Baltimore Inner Harbor. They have a fast check in and express check out. Very nice staff in all areas. Rooms are quiet, clean and comfortable beds (and I am PICKY!) They have a queen sized sleeper sofa in each room as well as coffee machine, microwave and fridge. We never seem to get there early enough for the manager's reception anymore (it was good) but the room service is terrific as well as their restaurant-Chophouse 13. If you prefer to go out the staff will give you a list of places to go (but you don't need to) My family always uses the pool and hot tub. A gym and airport shuttle is is available (we haven't used them) Breakfast is excellent!!! Your choice of eggs, as well as bacon, sausage, potatoes and other hot foods. Wide selections of fresh fruits and healthy choices. It is always well-stocked. Only thing I would ask the hotel to keep an eye on (other than regular maintaining) is to keep the soda machines stocked with water. EVERY time we go we are running to floor to floor looking for extra water.

Room Tip: Ask for room away from elevator. Other than that- rooms are quiet
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask NancyBJ about Embassy Suites Hotel Baltimore - Washington Intl. Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChuckChandler, General Manager at Embassy Suites Hotel Baltimore - Washington Intl. Airport, responded to this review
February 5, 2013
NancyBJ,

Thanks for a great review! We need to get together and have you do testimonials for the hotel.

I hear you loud and clear on the Bottled Water in the machines on the floor. I will reach out to our vendor and ask them to keep an eye things for us a little better. Additionally, as a convenience, we have a little "Suite Shop" near the front desk that offers beverages as well as snacks and sundries for guests.

Thanks for staying with us!!! Chuck Chandler
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Dallas, Texas
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
“Dirty”
3 of 5 stars Reviewed January 24, 2013

This is an older Embassy Suites. The hotel and furnishings have been kept up. The breakfast was great as usual. The staff was great.

The bed was lumpy. The sheets were so old they were very thin and had some holes in them.

The carpet in my room was filthy. There were dust bunnies in the corners, popcorn kernels on the floor, and lots of crumbs. The bathroom floor could use a good moping. I won't be staying at this one again.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask HoneyBunny2001 about Embassy Suites Hotel Baltimore - Washington Intl. Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChuckChandler, General Manager at Embassy Suites Hotel Baltimore - Washington Intl. Airport, responded to this review
January 30, 2013
HoneyBunny2001,

First off, thanks for choosing to stay with us. I am glad that you felt good about our team and the breakfast.

I am concerned about your comments regarding the bed and the cleanliness of your room. These are areas that we generally do not get many comments about. I would appreciate the opportunity to address your concerns directly and use them as a training opportunity for our Housekeeping Staff.

If you could either call me at 410.865.8120 or email at chuck.chandler@hilton.com to let me know what room you you were in, we could address your concerns with the team members who cleaned your room. I am sorry we did not meet you expectations. Chuck Chandler
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Mount Pleasant, Pennsylvania
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
“GREAT HOTEL”
5 of 5 stars Reviewed January 23, 2013

this embassy suites was a great hotel, the staff was very good and the beds were very comfortable. the breakfast was good. only complaint was it is near a major highway and if you get a room on that side there was a lot of traffic noise. i always try to stay at an embassy suites when my travel needs include an overnite stay.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mohawk1976 about Embassy Suites Hotel Baltimore - Washington Intl. Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Hotel Baltimore - Washington Intl. Airport

Also Known As:
Embassy Suites Hotel Baltimore
Embassy Suites Linthicum
Linthicum Embassy Suites
Address: 1300 Concourse Drive, Linthicum Heights, MD 21090
Phone Number:
Region: United States > Maryland > Linthicum Heights
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotels in Linthicum Heights
#9 Business Hotels in Linthicum Heights
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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