I absolutely recommend anybody that wants to experience a beautiful modern comfortable atmosphere within the hotel (the staff to the shuttle bus drivers) to book your room IMMEDIATELY to this hotel. I booked myself into this hotel for 2 weeks and received nothing but super-excellent customer service and welcoming atmosphere. If any problems need solving I would highly recommend Landy who is the OPS Manager and Jay who is a night audit. There is a small Cafeteria where you can buy snacks, soft drinks etc. They also have a breakfast service. (I came down every morning to get croissant with sausage scrambled egg and American cheese! Absolutely scrumptious!!!) There is also a shuttle bus which is free and takes you to the Airport and also does a pick-up service from the airport to the hotel. I did see recent comments regarding bath water being cold. I would like to state I never experienced such faulty. I would like to end on this note that I will be returning back to this hotel at the end of this year/beginning of year 2014. It is also pet friendly and family friendly. I must conclude by thanking all the staff in Aloft BWI hotel and the shuttle drivers as well for their guidance, support, assistance, kindness and hospitability. In respects to mostly Salome, Stephanie, Jay, Landy,Terrence,Janet,Mario and not least LA.
You have no recent hotel searches.