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“No privacy here” 3 of 5 stars
Review of Aloft BWI Baltimore Washington International Airport

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Aloft BWI Baltimore Washington International Airport
3.0 of 5 Hotel   |   1741 West Nursery Road, Linthicum Heights, MD 21090   |  
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Ranked #23 of 29 hotels in Linthicum Heights
GreenLeadersGold level
Derry, New Hampshire
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“No privacy here”
3 of 5 stars Reviewed March 16, 2013

Aloft is a very different type of hotel. The bathroom is completely open, sink, toilet, shower with no door whatsoever. Would be difficult for friends traveling together or for couples who want some privacy in the bathroom. Our wake up call was 30 minutes late, thankfully we had set our phone, otherwise we may have missed our flight. Probably would not stay here again due to the bathroom setup. The rooms are fine for anyone traveling alone.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review, March 24, 2013
Thank you for staying at the Aloft BWI. It appears you received a guestroom that does not have a bathroom door, thus why you say you had no privacy. All of guestrooms with an exception of a few rooms have bathroom doors. This is how the hotel was designed; however, something that we plan on changing in the very near future. We could have changed you to a room more suitable for your needs. I apologize that this happened. We do hope that you will revisit us knowing that not all of our rooms are like this. Have a great Easter.

Best Regards,

Michael Harold
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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498 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Any
English first
1 review
4 of 5 stars Reviewed March 10, 2013

This is our fourth stay at the aloft at bwi. We come from a few hours away so it is convenient for early takeoff and late arrivals. The shuttle to the airport is prompt and free. We keep our car in the hotel parking for free while we're away. The room layout is nothing like the standard hotel room, which is quite refreshing.
We have had extremely friendly interactions with all staff, with the exception of our first night when the gentleman checking us in didn't seem to want to be at work that evening.
Overall, I've seen multiple poor reviews of this hotel and disagree with them completely. I will continue to look to aloft for future stays.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review, March 24, 2013
Thank you so much for your positive feedback. We truly appreciate you commenting on your experience and disagreeing with some of the others. We truly believe in exceeding guests expectations. We look forward to having you back for trip #5.

Happy Easter.

Michael Harold
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed March 8, 2013 via mobile

Modern atmosphere, Loved the 24 hour Re-Fuel snack area, Very convienient for late nights!! The staff went above and beyond always.. We stayed there for 3 nights the last week of February and will be returning the first week in April.. Impressive! Big shout outs to Mallory, Kenise, Salome, Shafegah and last but not least a great bar tender, Jason! Sending love from MASSACHSETTS!
Thank y'all! :-)

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review, March 24, 2013
Thank you very much for recognizing those associates who impacted your stay in a positive manner. We look forward to having you return back with us in April.

Have an awesome Easter.

Michael Harold
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clinton, MD
1 review
5 of 5 stars Reviewed March 8, 2013

I would like to commend the Front Desk Supervisor. Mallory was very helpful to us during our stay, which made me and my husband, Aaron's visit quite delightful. I definately recommend this hotel to anyone who is looking for first class service and comfort!!!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review, March 24, 2013
Thank you very much for staying with us and recognizing Mallory for ensuring that your stay was a huge success. We will make sure we recognize Mallory for her great customer service.

We look forward to having you back with us.

Best Regards,

Michael Harold
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, District of Columbia, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 8, 2013

I want to first say that the front desk people were extremely helpful, they were able to upgrade my room at no additional cost just because they had the space and wanted to make my trip outstanding. I am truly grateful for their professionalism and they definitely know how to make customers feel valued; I will be sure to tell everyone about my experience at Aloft, I am a believer. I would also like to add that the bartender Jason was excellent, let's just say that he added a nice touch to our experience at Aloft. We will definitley be back when we travel to the Baltimore/Washngton area.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review, March 24, 2013
We appreciate your business and your awesome feedback. It is feedback like yours that lets our associates know that they are impacting guest stays. We will make sure we share your feedback with them. Thank you so much for your business.

Best Regards,


Michael Harold
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed March 5, 2013 via mobile

Not your your grandparents stuffy hotel. Very cool but classy facility! Nice job Jason and Kurra! Rooms were very unique and loved the large flat screen! Very close to BWI and offer park and fly. Highly recommended! !

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review, March 24, 2013
We appreciate your trip advisor posting. It is greatly appreciated that you took the time out of your day to send this to us. We will continue to live up to your expectations. We look forward to having you back. Have a great spring and summer. See you soon.

Best Regards,

Michael Harold
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester
Top Contributor
57 reviews 57 reviews
19 hotel reviews
Reviews in 40 cities Reviews in 40 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed March 4, 2013

Due to the cheapest flights from the Washington area to Providence being provided by Southwest Airlines from BWI I meant that I had an overnight stay near to BWI. Aloft was the chosen hotel and it gave me a chance to try out the chain and see what all of the fuss was about! I could not have been more pleasantly surprised as everything from getting the courtesy shuttle bus from the train station to checking in or ordering my wake up call was an absolute breeze. The decor throughout the hotel can best be described as fresh and the design of the rooms unique; the layout is well thought out and functional and the flat screen tv a bonus. An unexpected inclusion was the fact that if you wanted to go out in the evening for dinner, the courtesy shuttle bus would take you to (and pick yo up from) any restaurant within a three mile radius as part of the service! Anyone staying here needs to visit G and M Restaurant and sample the Jumbo Stuffed Shrimp

Room Tip: Rooms above the second level are pet-free if that type of thing bothers you.
See more room tips
  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review, March 24, 2013
We aim to please. Thank you very much for sharing your wonderful experience with everyone. We look forward to having you back with us.

Happy Easter

Michael Harold
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Aloft BWI Baltimore Washington International Airport

Address: 1741 West Nursery Road, Linthicum Heights, MD 21090
Phone Number:
Location: United States > Maryland > Linthicum Heights
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Linthicum Heights
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aloft BWI Baltimore Washington International Airport 3*
Official Description (provided by the hotel):
Aloft Baltimore-Washington International Airport Hotel offers something bold and new to the culture-conscious traveler alienated by cookie-cutter, one size fits all experiences. ... more   less 
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Also Known As:
Aloft - Baltimore Washington International Airport Hotel Linthicum

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