This was my 4th time staying at this hotel and I have not been disappointed this far. I usually stay at this hotel when I have an early morning flight out of BWI Airport or if I am returning from a late night trip and do not feel like driving an hour home.
I have checked in during the day and late at night. Each and ever time, regardless the hour, the hotel was always emmaculate (lobby and rooms) and the front desk staff ALWAYS friendly, not to mention quick!!
After four visits to this hotel, I finally decided to write a review because I would be amiss if I did not write and thank the Aloft for hiring such caring people to work the front desk. The treatment I received from Mr. McKinight (did not get his first name) was well worth writing. When I checked in, I was tired and things were just not going right that morning with work and family. Mr. McKnight must have seen the stress written all over my face, because he immediately stopped what he was doing, (he appeared to be discussing work related stuff with another employee) asked if I was ok, if I needed water or anything, then proceeded to check me in and you could tell, he was working fast so I could get to my room a relax! He went above and beyond what is normally expected at the front desk. Not taking anything away from the other front desk staff, because each and every time I checked in, everyone was extrememly friendly.
Now this is what you pay your money for.......service! And that is exactly what I got, plus more!!
- Official Description (provided by the hotel):
- Aloft BWI Baltimore Washington International Airport is a fresh, fun, forward-thinking alternative to ordinary BWI Airport hotels. With a loft-inspired design a mere five minutes from BWI Airport, we offer vibrant boutique accommodations near the most compelling attractions in two major metropolitan areas. ... more less
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- Also Known As:
- Aloft - Baltimore Washington International Airport Hotel Linthicum