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Aloft BWI Baltimore Washington International Airport
3.0 of 5 Hotel   |   1741 West Nursery Road, Linthicum Heights, MD 21090   |  
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Ranked #23 of 29 hotels in Linthicum Heights
GreenLeadersGold level
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Excellent”
5 of 5 stars Reviewed October 26, 2012

Check in process was simple, Pierre at the front desk was extremely courteous and recommended us to G&M for their famous crab cakes, which lived up to the hype. Aloft is extremely clean and all staff we encountered were professional and friendly. The bar downstairs has a trendy lounge which was a nice place to enjoy a drink. The hotel is extremely convenient to BWI airport and in a safe part of town.

Stayed October 2012, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vstanley, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review, November 29, 2012
Thank you for taking the time to write and share your recent experience with us. It is always nice to hear such wonderful comments about our team and the hotel. I will make sure to share this with my team members.

Sincerely,
Vanessa Stanley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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501 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • English first
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English first
Acton, Massachusetts
Senior Contributor
37 reviews 37 reviews
26 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 25, 2012

This hotel really was full of kind people. I arrived and was tired because my flight was delayed. I called for a shuttle. The shuttle driver passed me by twice! I called the front desk, several times through the experience, and finally, instead of just hanging up on my upset self, she said just get a cab and I will pay for it.

She did.

Then, the bartender made me the best cosmo I have ever had and even though it was almost midnight, service was with a smile.

I brought my two friends back several nights later and the on duty manager was just as kind and generous. They all remembered me and I felt welcome.

Alofts are a solid quality reasonably priced hotel. You can really rest assured you are getting a quality room, modern and nice, for a good price. BUT when you get excellent service to boot, well, I will just go back because I know I will not have to worry about my overall experience.

Thanks.

Room Tip: All the rooms are the same size.
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vstanley, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review, November 30, 2012
Thank you for taking the time to write and share your recent experience with us. It is always nice to hear such wonderful comments about our team and the hotel. I will make sure to share this with my team members.

Sincerely,
Vanessa Stanley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 23, 2012 via mobile

We have stayed at the Aloft on several occasions visiting DC and Baltimore. The hotel staff is excellent, very friendly and helpful. The decor is modern and very calming after a long ride. Highly recommended for value, location and amenities.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vstanley, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review, October 29, 2012
Thank you so much for taking time out to write to us. This really means a lot to me as well as my staff. We are exultant that you really like our hotel. Please come back soon and see us.

Sincerely,
Vanessa Stanley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Contributor
46 reviews 46 reviews
29 hotel reviews
Reviews in 35 cities Reviews in 35 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed October 18, 2012

I had just stayed at another Aloft 2 weeks before with no trouble, but this experience was not quite as good. The staff was friendly, and the decor was basically the same as the other. The room, however, was a little more worn down (carpets and walls), and the hallway by the elevator needed vacuuming the whole time we were there (yes, it was that noticeable). Our biggest issue was that housekeeping took the towels that we had not left on the floor and then did not replace them. When we arrived in the evening, we called the front desk. After almost an hour, we finally went down to the front desk to pick them up ourselves. They also didn't leave any creamer for the coffee, so we had to get that too. What we did like? Free parking, fridge and safe in room, digital thermostat, the ability to plug mobile devices and laptops into the flat screen tv (they say that they will lend you a cable, but we didn't use that service), non-creepy and mellow hotel bar in the lobby, convenient access to the highway. There were also other little touches, like good soap, a few interesting magazines in the room, and something I really, really appreciated....lots of electrical outlets for charging devices, including easily accessible plugs on both bedsides.

By the way, there's also a pool if you bring kids, but I don't really think of this as a kid type hotel.

The hotel is not right next to the airport (though you can hear the planes), but it's convenient to it as well as to downtown Baltimore (maybe an 18 minute drive). There's a free airport shuttle also. The only other tip I can think of to give you is that the hotel is part of a complex containing a Marriott, Hilton, and Aloft. We accidentally walked into the Hilton when we arrived, because the signage was unclear. Just go all the way to the end of the street to find Aloft. The advantage of this set up is that the Hilton has a restaurant (if you need it), while Aloft does not, and it's an easy walk across the parking lot to get there.

Room Tip: I asked for a room away from other occupied ones, since I had trouble with noise at the last Aloft...
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Stayed October 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vstanley, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review, October 29, 2012
We appreciate your positive comments and great recommendation! Thank you! I am delighted that we were able to meet your expectations on the level of service. I will certainly share your feedback with my Team on how we may improve as well.

Sincerely,
Vanessa Stanley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marlborough, Massachusetts, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 18, 2012

I stayed here on a business trip. The rooms offer some unique features, like a little AV switch that allows you to plug your laptop's VGA cable in and display it on the TV in the room. The whole facility was clean and seemed well looked-after. There is a nice little snack area in the lobby which is expensive but convenient. I was surprised that the WiFi was not a free service. I used my phone for internet access, and I expect many others would do the same, rather than pay a fee for WiFi. I liked the decor and the design of the lobby. The staff was attentive and it seemed like a good value.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vstanley, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review, October 29, 2012
Thank you for taking the time to write and share your recent experience with us. It is always nice to hear such wonderful comments about our team and the hotel. I will make sure to share this with my team members. WiFi is free in the entire hotel so I am not sure what you are referring to here...perhaps another hotel other than Aloft BWI. Please come back and stay with us.

Sincerely,
Vanessa Stanley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
51 reviews 51 reviews
39 hotel reviews
Reviews in 29 cities Reviews in 29 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 17, 2012 via mobile

A comfortable stay, very consistent with what you might expect from an Aloft hotel. If you enjoy a more comfortable and modern atmosphere, you won't be disappointed. The service in the hotel restaurant/bar was exceptional. Very friendly, attentive, fun and entertaining. Made the stay very enjoyable!

Stayed October 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vstanley, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review, October 29, 2012
Thank you for taking the time to write and share your recent experience with us. It is always nice to hear such wonderful comments about our team and the hotel. I will make sure to share this with my team members.

Sincerely,
Vanessa Stanley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cheyenne, Wyoming
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 17, 2012

When returning from a deployment we choose to use Aloft as our night stay in Baltimore before going home. Awesome free shuttle from BWI that runs regularly, even in the middle of the night. Great staff, very accommodating! Pierre provided everything I needed. Could not be happier!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vstanley, General Manager at Aloft BWI Baltimore Washington International Airport, responded to this review, October 29, 2012
Thank you for taking the time to write and share your recent experience with us. It is always nice to hear such wonderful comments about our team and the hotel. I will make sure to share this with my team members.

Sincerely,
Vanessa Stanley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Aloft BWI Baltimore Washington International Airport

Address: 1741 West Nursery Road, Linthicum Heights, MD 21090
Phone Number:
Location: United States > Maryland > Linthicum Heights
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Linthicum Heights
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aloft BWI Baltimore Washington International Airport 3*
Official Description (provided by the hotel):
Aloft Baltimore-Washington International Airport Hotel offers something bold and new to the culture-conscious traveler alienated by cookie-cutter, one size fits all experiences. ... more   less 
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Also Known As:
Aloft - Baltimore Washington International Airport Hotel Linthicum

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