This hotel really was full of kind people. I arrived and was tired because my flight was delayed. I called for a shuttle. The shuttle driver passed me by twice! I called the front desk, several times through the experience, and finally, instead of just hanging up on my upset self, she said just get a cab and I will pay for it.
Then, the bartender made me the best cosmo I have ever had and even though it was almost midnight, service was with a smile.
I brought my two friends back several nights later and the on duty manager was just as kind and generous. They all remembered me and I felt welcome.
Alofts are a solid quality reasonably priced hotel. You can really rest assured you are getting a quality room, modern and nice, for a good price. BUT when you get excellent service to boot, well, I will just go back because I know I will not have to worry about my overall experience.
- Official Description (provided by the hotel):
- Aloft Baltimore-Washington International Airport Hotel offers something bold and new to the culture-conscious traveler alienated by cookie-cutter, one size fits all experiences. ... more less
- Reservation Options:
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- Also Known As:
- Aloft - Baltimore Washington International Airport Hotel Linthicum