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“Awesome Stay!!!!” 5 of 5 stars
Review of Comfort Inn & Suites Lexington Park

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Comfort Inn & Suites Lexington Park
2.5 of 5 Hotel   |   21885 Three Notch Rd, Lexington Park, MD 20653   |  
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Ranked #1 of 9 Hotels in Lexington Park
1 review
“Awesome Stay!!!!”
5 of 5 stars Reviewed 2 weeks ago

I can't give this hotel enough stars. The staff is ultra-friendly, the rooms are clean, needs are comfortable. Will stay here again when in the area. One review was "What's the big deal", that person clearly never took the time to speak to any one of the staff members; his/her loss. That made the world of difference to my experience during the stay.

Stayed December 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_md232, General Manager at Comfort Inn & Suites Lexington Park, responded to this review, 1 week ago
On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise. The principal goal of our hotel is to provide dependable service to all guest and I want you to know that the comments and suggestions we receive are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated.

Warmest regards,
Stacy Mackall
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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150 reviews from our community

Traveler rating
    130
    18
    1
    1
    0
See reviews for
36
11
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75
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
Indy
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 3 weeks ago

New hotel was super clean and nice! As a first time visitor I got a "goodie bag" with trail mix, water, chips and a granola bar which I thought was a nice touch. The free breakfast was better than most. It had the usual cereals, muffins, bagels, etc and also had (pre cooked) eggs, canadian bacon and potatoes. The free wifi was actually pretty fast. There are a couple of OK casual restaurants across the parking lot you can walk to if you don't want to drive anywhere. My new favorite place to stay in Lexington Park.

  • Stayed November 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_md232, General Manager at Comfort Inn & Suites Lexington Park, responded to this review, 1 week ago
Thank you for taking the time to complete our trip advisor survey. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That's why it is truly rewarding when a guest such as yourself recognizes our staff efforts, and takes the time to say thank you.

We strive to provide our guest with a great stay and dependable service. We hope to be able to accommodate you in the future.

Warmest regards,
Stacy Mackall
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, United Kingdom
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 16, 2014

I found this to be a good hotel for business. It's new, the staff are attentive, there were personalised welcomes in the rooms. Not sure that it's worth five stars because there was nothing quite that special. Confused as to why 99% of visitors rate this hotel as five stars.

  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_md232, General Manager at Comfort Inn & Suites Lexington Park, responded to this review, 4 weeks ago
Thank you so much for taking the time to review our property. We take pride in guest satisfation. Your feedback helps us to connect with our guest, and affords us the opportunity to make your future stays with us better.

Warmest regards,
Stacy Mackall
General Manager & Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Contributor
16 reviews 16 reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 8, 2014

This place is OK but hardly the outpost of Nirvana that other reviewers have made it out to be. The TV channel selection was in particular a huge disappointment. True it is newer but any property in this range that is new is bound to be rated higher. And the breakfast was underwhelming......

  • Stayed September 2014, traveled on business
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_md232, General Manager at Comfort Inn & Suites Lexington Park, responded to this review, 4 weeks ago
Thank you for taking the time to complete the trip advisor survey. We strive to ensure that our guest experience the best during their travel and we fell short on what you expected. We are committed to making your stay enjoyable and comfortable, so on behalf of our entire team we hope that you will visit us in the future and affort us the opportunity.

Warmest regards,
Stacy Mackall
General Manager & Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Silver Spring
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 7, 2014

The hotel is quite new (as of this writing in November of 2014). It was very comfortable, quiet, and clean. The bed & pillows were exceptionally comfy. You'd honestly think it was a higher-end hotel and not just a convenient accomodation for business in the Pax River area. There was a hand-written note on my bed welcoming me to the hotel when I arrived - nice touch!

  • Stayed November 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_md232, General Manager at Comfort Inn & Suites Lexington Park, responded to this review, 4 weeks ago
Thank you for taking the time to complete the survey on your recent visit with us. Our professional and friendly staff are committed to making your experience exceptional while you are on travel. Our team strive to provide the highest standards of service and comfort you have been accustomed to. We hope to see you in the future.

Warmest regards,
Stacy Mackall
General Manager & Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hampton, Virginia
1 review
5 of 5 stars Reviewed November 6, 2014

I've travelled to the Lexington Park area quite a lot for contracting jobs at NAS Patuxent River. I say this so you'll know that this review is based on no less than 30 nights - an average of sorts. This hotel is by far the best in the area for the price point. They honor the government rate and the property was recently built so it is modern and clean. WIFI has always been reliable - breakfast is continental style and always well-stocked (and clean). Last but certainly not least, the staff is always friendly and helpful which really makes the difference. I'd recommend this hotel.

  • Stayed November 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_md232, General Manager at Comfort Inn & Suites Lexington Park, responded to this review, 4 weeks ago
Thank you for completing the survey, feedback helps us to connect with our guest and to make changes where needed. Our staff is commited to serving you better. We want to be attentive and sensitive to your needs so the surveys are appreciated. We hope that if your are in the area on travel in the future, we will have the opportunity to meet your expectations again.

Warmest regards,
Stacy Mackall
General Manager & staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 31, 2014

This hotel was nearly as perfect as an inn can be. Excellent staff at the front desk and in the breakfast room. Very clean rooms and beds with a choice of soft or firm pillows -- a total delight. The complimentary breakfast was way beyond "continental" -- it was super! My compliments to the chef and the chief! Would recommend in a heartbeat!

  • Stayed October 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_md232, General Manager at Comfort Inn & Suites Lexington Park, responded to this review, 4 weeks ago
Thank you for reviewing us on trip advisor. We truly appreciate the opportunity to provide exemplary customer service to our guest. Our goal is to make your experience exceptional, comfortable and enjoyable. We hope that if you are ever in the area in the future you will give us the opportunity to provide you with the same high standard of service that you expect as a guest. We appreciate your business.

Thank you,
Stacy Mackall
General Manager & staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites Lexington Park

Address: 21885 Three Notch Rd, Lexington Park, MD 20653
Phone Number:
Location: United States > Maryland > Lexington Park
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites
Hotel Style:
Ranked #1 of 9 Hotels in Lexington Park
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites Lexington Park 2.5*
Number of rooms: 55
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