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“Nice Hotel” 5 of 5 stars
Review of Comfort Inn & Suites

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Comfort Inn & Suites
2.0 of 5 Hotel   |   1216 National Highway, LaVale, MD 21502   |  
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Choice Privileges Points
Ranked #1 of 4 Hotels in LaVale
Certificate of Excellence 2014
Pittsburgh, Pennsylvania
Top Contributor
99 reviews 99 reviews
13 hotel reviews
Reviews in 39 cities Reviews in 39 cities
39 helpful votes 39 helpful votes
“Nice Hotel”
5 of 5 stars Reviewed September 15, 2013

We stayed at this hotel for a trip to western Maryland (to visit Cumberland MD) and really enjoyed our stay here. The hotel was clean, quiet, and comfortable. We stayed in a first floor room. The rooms were spacious, the ceilings were very high (higher than any other first floor room hotel we've stayed at, which was so nice) and the rooms were clean, tidy, and neat. Our bathroom was equally clean and spacious. The bathroom was a corner bathroom so the vanity was on an angle, it was very cool. Ample mirrors and supplies for the bathroom. The décor was a bit of an older style, but in good shape and clean. We had an adjoining room with our family so it was convenient to be able to go between the two rooms.
The hotel breakfast was the typical assortment of muffins, pastries, toast, eggs, sausage, etc. The breakfast area was in the lobby area, the décor was very modern, and the staff cleaned up nicely and the staff at the front desk was very friendly. Two thumbs up! Would stay here again!

Room Tip: Choose a 1st floor room if you want space and quiet.
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fred L, Manager at Comfort Inn & Suites, responded to this review, September 18, 2013
Thanks for taking the time to review our hotel. I must say, you have quite an eye for detail.

We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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135 reviews from our community

Traveler rating
    92
    39
    3
    0
    1
See reviews for
53
36
9
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Any
English first
Lititz, Pennsylvania
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 19 cities Reviews in 19 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 3, 2013

we arrived late and without reservation, the only room available was Executive Suite...for $159.

The suite was HUGE and truthfully we spent most of the time in the bedroom area, didn't go into the main living room area much at all. The bed was gigantic, the desk space was spacious and there were (2) bathrooms as well as an "in-room" hot tub too.

The complimentary breakfast in the morning was a FULL BREAKFAST with anything & everything a traveler could ask for: eggs, sausage, waffles, french toast, juices, coffees, toast cereal, yogurts, pastries, etc....

The monster-huge TV was satellite & HD (amazing picture quality). The hotel Wi-Fi was free and very snappy

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fred L, Manager at Comfort Inn & Suites, responded to this review, September 18, 2013
Thanks for taking the time to share your recent experience at our hotel. This is an inspiration to my staff as well as other travelers visiting the area.

Hope to see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Collins, Colorado
Top Contributor
340 reviews 340 reviews
28 hotel reviews
Reviews in 88 cities Reviews in 88 cities
162 helpful votes 162 helpful votes
5 of 5 stars Reviewed September 2, 2013

It is easy to see why this is not only the best rated hotel in the area, but one of the best in the overall Comfort chain. The fact that it is a clean, comfortable, well-maintained hotel with a decent hot breakfast is basically expected. But it is the little "extras" that make this place exceptional - the warm freshly-baked tollhouse cookies at the front desk to greet you every time you enter; the staff member out picking up stray cigarette butts in the parking lot at 6AM before most guests are even awake; the fact that EVERY staff member greets you warmly whenever they see you; the generous breakfast area with seats for everyone, even during the morning "rush"; etc. The hotel is conveniently located along a commercial strip just off the interstate, and just "over the hill" from Cumberland. Prices may be a few dollars higher than average for this class of hotel, but the "guest experience" will make you glad you stayed here.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fred L, Manager at Comfort Inn & Suites, responded to this review, September 5, 2013
Thanks for taking the time to give such a glowing review of our hotel. Thanks for noticing that we go above and beyond to provide our guests with much more than just a hotel room.

Hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Top Contributor
209 reviews 209 reviews
42 hotel reviews
Reviews in 80 cities Reviews in 80 cities
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed August 19, 2013 via mobile

I am always a happy camper if my room is clean! We arrived exhausted and thankfully I was not disappointed. Beds were comfortable and the room was very clean. All of the amenities available. No traffic noises, no outside room noises. We slept very well. Staff was friendly. Happy, happy, happy!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fred L, Manager at Comfort Inn & Suites, responded to this review, August 22, 2013
Candace,

Thanks for taking the time to evaluate your recent stay at our hotel. We try our best to provide all of our guests with a clean and comfortable room as well as superior customer service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
Reviews in 23 cities Reviews in 23 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 15, 2013

This hotel is very convenient to I-68 and located close to several dining choices. The desk staff is friendly, informative, and very professional. The rooms are modern and well appointed, and there are convenient electrical outlets bedside for internet surfing. The internet is free and reliable and the connection is rapid and consistent. I would recommend this property for either a business or pleasure visit.

  • Stayed July 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fred L, Manager at Comfort Inn & Suites, responded to this review, July 24, 2013
Thanks for taking the time to share your experience at our hotel. Your review is important to our hotel staff as well as other travelers visiting the Western Maryland area.

We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prestonsburg, Kentucky
Top Contributor
86 reviews 86 reviews
27 hotel reviews
Reviews in 45 cities Reviews in 45 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 29, 2013

It is easy to see why this facility wins awards. We stayed there in December 2012 and it was great. Even better this time. The lobby and breakfast area was re-done even though it did not need to be. Spotless clean. The rooms are so clean and well maintained that you would think it opened yesterday, but it has been there for about eight years. Hotels costing twice as much are not this good. The staff, whether its at the front desk, breakfast area, or the "maids", treat you like you are family. Breakfast selection had waffles, eggs, sausage, home fries, cereals, etc.I cannot say enough good things about this place!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fred L, Manager at Comfort Inn & Suites, responded to this review, July 24, 2013
Steve,

Thanks so much for all the wonderful feedback you've provided for our hotel and future travelers to this area.

I'll be sure to share this review with all of my staff.

Hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites

Address: 1216 National Highway, LaVale, MD 21502
Phone Number:
Location: United States > Maryland > LaVale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in LaVale
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn & Suites 2*
Number of rooms: 67
Reservation Options:
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Also Known As:
Comfort Hotel Lavale
Comfort Inn And Suites
Comfort Inn Lavale
Lavale Comfort Inn

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