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“Clean, convenient, and classy” 4 of 5 stars
Review of Comfort Inn & Suites

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Comfort Inn & Suites
2.0 of 5 Hotel   |   1216 National Highway, LaVale, MD 21502   |  
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Ranked #1 of 4 Hotels in LaVale
Washington DC, District of Columbia
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
5 helpful votes 5 helpful votes
“Clean, convenient, and classy”
4 of 5 stars Reviewed July 15, 2013

This hotel is very convenient to I-68 and located close to several dining choices. The desk staff is friendly, informative, and very professional. The rooms are modern and well appointed, and there are convenient electrical outlets bedside for internet surfing. The internet is free and reliable and the connection is rapid and consistent. I would recommend this property for either a business or pleasure visit.

  • Stayed July 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fred L, Manager at Comfort Inn & Suites, responded to this review, July 24, 2013
Thanks for taking the time to share your experience at our hotel. Your review is important to our hotel staff as well as other travelers visiting the Western Maryland area.

We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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123 reviews from our community

Traveler rating
    82
    37
    3
    0
    1
See reviews for
45
36
9
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
Prestonsburg, Kentucky
Top Contributor
85 reviews 85 reviews
27 hotel reviews
Reviews in 44 cities Reviews in 44 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 29, 2013

It is easy to see why this facility wins awards. We stayed there in December 2012 and it was great. Even better this time. The lobby and breakfast area was re-done even though it did not need to be. Spotless clean. The rooms are so clean and well maintained that you would think it opened yesterday, but it has been there for about eight years. Hotels costing twice as much are not this good. The staff, whether its at the front desk, breakfast area, or the "maids", treat you like you are family. Breakfast selection had waffles, eggs, sausage, home fries, cereals, etc.I cannot say enough good things about this place!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fred L, Manager at Comfort Inn & Suites, responded to this review, July 24, 2013
Steve,

Thanks so much for all the wonderful feedback you've provided for our hotel and future travelers to this area.

I'll be sure to share this review with all of my staff.

Hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Williamsburg, Va
Top Contributor
141 reviews 141 reviews
31 hotel reviews
Reviews in 66 cities Reviews in 66 cities
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed June 23, 2013

Stopped here for one night only,and service was excellent! The place was clean, well decorated, loved the king sized room. Breakfast was more than could be expected! The staff was overly friendly, if that's possible.

Room Tip: Had dinner at the Texas Grillhouse...good stuff. Walking distance too.
See more room tips
  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fred L, Manager at Comfort Inn & Suites, responded to this review, July 24, 2013
Thanks for taking the time to share your experience at our hotel. We take great pride in our hotel as well as the service we provide our guests.

Hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
usa
1 review
5 of 5 stars Reviewed June 10, 2013

Lately, I have been in hotels with a lot of traffic noise. Not only was this hotel very quiet, it had a luxurious feel, and clean and excellent rooms. The staff was very friendly and helpful. There was plenty of free parking.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fred L, Manager at Comfort Inn & Suites, responded to this review, June 13, 2013
Dear Maria,

Thanks for taking the time to share your experience at our hotel. Your feedback is important to our entire staff as well as future visitors.

We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manassas, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 30, 2013

I needed to plan a stop for the night after a late start west from the Northern Virginia area. I was pulling a horse trailer and needed a place with ample parking. I knew Cumberland was the first town after coming through the mountains that would have decent lodging and began looking online, focusing on price and parking. Being military (moving frequently) and having two college-aged kids, I have frequented a lot of hotel/motel rooms and brand does not always equal quality. However, online stated there was room for parking and the rate was good and went down considerably with a military discount so I booked for one night. The rig parking wasn't as easy to figure as I thought it would be, I ended up parking between the motel and the restaurant assuming that was where the RV parking was located. The motel itself is a jewel! The beds were extremely comfortable, the pillows super fluffy, the rooms very clean, staff very friendly, breakfast was also good. I would recommend this location to everyone looking for a great stay. It just on the western outskirts of Cumberland (Lavale), close to fast food, etc. Worth the stay.

  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fred L, Manager at Comfort Inn & Suites, responded to this review, June 18, 2013
Thanks for taking the time to share your experience at our hotel. Your feedback is important in helping us better serve our current guests as well as future ones. We'll look forward to seeing you the next time you're in our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancaster, Pennsylvania
Top Contributor
100 reviews 100 reviews
40 hotel reviews
Reviews in 48 cities Reviews in 48 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed May 10, 2013

Escaped to Western Maryland for a few days to do some family history. We were rained out and stuck in the hotel much of the time. The daytime front desk clerk was EXCEPTIONAL. He was knowledgeable about the area and how to navigate the traffic into and out of Cumberland. Anything we asked him, he answered with friendliness and a smile. Our room was spacious, clean and welcoming with a microwave, TV and fridge. We had a good nights sleep both nights. Maids are professional and nice and were not noisy when cleaning other rooms in the early am. I used the pool and hot tub and it was marvelous. The water in the pool was clear and at a good temp, and the spa had nice gradual steps (unlike many of them) for easy entry. The fitness center was also well maintained. Breakfast was plentiful including home fries! What a treat! The internet service was spotty and slow at times but there were a lot of people stuck inside because of the weather. So I don't know if the internet service was draggy because of the storms or how many people were using the wireless, or room location or just the service but it definitely was frustrating at times. Great experience though. Good location. There are several food places and a mall nearby...minutes to Cumberland and the Frostburg areas. Price was average. This is definitely on our list to return to when we travel to the area again.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fred L, Manager at Comfort Inn & Suites, responded to this review, June 26, 2013
Thanks for taking the time to compose such a detailed review of our hotel. We appreciate your business and look forward to seeing you again in the future.

Your home away from home!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
indianapolis
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 3, 2013

We were going to stay in Cumberland but a friend said to drive a few more miles and stay at this Comfort Inn in LaVale. We are so glad we did. It has won lots of awards and I can see why. They are remodeling the lobby but that didn't bother me, it is far enough along you can see how beautiful it will be.
The room was spacious and clean, very quiet too. That was why I was steered away from Cumberland, all the hotels there are near the rail and very noisy.
Beds were comfy, but pillows were so small, more like little squares. Not sure why they did that but that would be my only complaint. The bath was clean and fresh, fluffy towels too.
The breakfast was really good, scrambled eggs, bacon, hash browns, fruit, sweet rolls, cereal, waffle maker and lots of drinks. Oh and yogurt too, if you can't find something to eat at this free breakfast you are in trouble.
Very friendly desk staff, and a free USA Today, what more do you want to start your day?
Easy to get to, sits back in just off the exit.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites

Address: 1216 National Highway, LaVale, MD 21502
Phone Number:
Location: United States > Maryland > LaVale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in LaVale
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn & Suites 2*
Number of rooms: 67
Reservation Options:
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Also Known As:
Comfort Hotel Lavale
Comfort Inn And Suites
Comfort Inn Lavale
Lavale Comfort Inn

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