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“My Experience at Quality Inn and Suites Laurel Maryland USA” 4 of 5 stars
Review of Quality Inn & Suites

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Quality Inn & Suites
2.0 of 5 Hotel   |   1 N 2nd Street, Laurel, MD 20707   |  
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Ranked #9 of 15 Hotels in Laurel
Abuja
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“My Experience at Quality Inn and Suites Laurel Maryland USA”
4 of 5 stars Reviewed September 18, 2013

I enjoyed every bit of my 10 days stay. The room is very spacious, can conveniently accommodate two to three people. Breakfast was great with varieties of menu.the staff were friendly and helpful. The environment was generally clean.
The only negative aspect is that the internet did not work in the room I stayed, most times I had to stay at the corridor to access internet with my IPad.

Folasade.

Room Tip: The internet does not work in all the rooms especially at the extreme side.
See more room tips
  • Stayed June 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thompson1963, General Manager at Quality Inn & Suites, responded to this review, September 20, 2013
On behalf of our entire team, I would like to apologize for failing to exceed your expectation. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guest in the future.


David Wiggins
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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93 reviews from our community

Traveler rating
    29
    24
    13
    10
    17
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Columbia, Maryland
Top Contributor
57 reviews 57 reviews
7 hotel reviews
Reviews in 27 cities Reviews in 27 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 2, 2013 via mobile

It was a good experience. The personnel were professional and friendly. The rooms were clean and we used the domino s delivery to eat at night. Loved the hot breakfast. Only critiziced the lack of light in the parking and one morning the pool was dirty but overall the best stay in a long time.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thompson1963, General Manager at Quality Inn & Suites, responded to this review, August 6, 2013
Thank you for taking the time to complete a survey for our property. It's nice to konw that all of our team members played a part in making your stay enjoyable from the guest service agent to the breakfast attendant and the life guard at the pool. We hope to see you again during your return visit. Again Thank you from the Quality Inn & Suites family.
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Saint Cloud, Florida
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed August 1, 2013

This was an average hotel. Perfect for the 2 nights we spent in Maryland. There were some issues with the room. The "decorative" carpeting that went up the wall was falling off. The bathroom needed work. The shower faucet was falling off the wall, slightly. We did have a comfortable nights sleep and that is really what matters. The hotel staff was friendly and attentive and greeted us with a smile. I like that in a hotel. I believe that good customer service usually makes up for any down fall. The biggest issue I had was that the elevator smelled of B.O for the entire stay. I am sure this was of no fault of the hotel but due to a guest that may have neglected a shower or two. The hotel has no control over these matters. All and all this was a comfortable place with friendly people.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noosa, Australia
Top Contributor
196 reviews 196 reviews
133 hotel reviews
Reviews in 106 cities Reviews in 106 cities
126 helpful votes 126 helpful votes
3 of 5 stars Reviewed July 13, 2013

We stayed one night on a road trip. It's right next to a main road and there were some trucks during the night. We also noticed the trains nearby. Finally, there was some Gospel singing in the corridor at 1.30 am!

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moultrie, Georgia
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 8, 2013

It's a good place to stay. Breakfast includes fresh waffles, juice, coffee, biscuits, gravy, eggs, cereals, bagels, fresh fruit, etc. Room was clean and spacious but needs upgrades. I only had one major concern and it was addressed promptly.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurel, Maryland
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 18, 2013

I stay at the quality inn at laurel two days a week and have truly had a wonderful experience. The staff from the hotel is fantastic and very helpful. Maulik and Rose at the front desk always address my concerns immediately. Living on the road twice a week can become a burden but the personel at the quality inn make me feel right at home. The rooms are clean and very reasonably priced and I would definitely recommend this hotel to anyone.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodbridge, VA
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 9, 2013

I stay once a month and my stay is always great. The staff is always great. The rooms are really nice and enjoy my stay here. I have been coming to this hotel for 8 years on a monthly base. And I will continue to stay here, I come here because Ft. Meade. I serve in the miltary.

C. Peele

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Address: 1 N 2nd Street, Laurel, MD 20707
Phone Number:
Location: United States > Maryland > Laurel
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 15 Hotels in Laurel
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 96
Official Description (provided by the hotel):
In the heart of Historic Old Town Laurel you will find the Quality Inn & Suites Laurel. Centrally located between Washington, DC and Baltimore, MD we are just minutes away from area businesses, transportation, major attractions, shops, and dining. At the Quality Inn & Suites Laurel we make your stay relaxing and carefree by offering valued amenities such as: free wireless internet access, free hot breakfast served daily, free parking, daily housekeeping service, outdoor pool, and on-site restaurant ... more   less 
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Also Known As:
Quality Inn And Suites
Quality Hotel Laurel
Quality Inn Laurel
Laurel Quality Inn

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