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“Had all we needed” 5 of 5 stars
Review of Holiday Inn Express Laurel

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Holiday Inn Express Laurel
2.0 of 5 Hotel   |   14402 Laurel Place, Laurel, MD 20707 (Formerly Comfort Suites)   |  
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Ranked #1 of 15 Hotels in Laurel
Connecticut
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Had all we needed”
5 of 5 stars Reviewed August 4, 2013

Stay there with my wife and 4 kids in a room. worked out pretty well with a blow up mattress that we brought. Pool was good for kids, life guard was very nice. Half hour from DC and Baltimore, without traffic. Lots of restaurants nearby. Overall very good.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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120 reviews from our community

Traveler rating
    63
    28
    14
    10
    5
See reviews for
45
11
7
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Laurel, Maryland
1 review
5 of 5 stars Reviewed August 4, 2013

I would first like to thank the entire staff at the Holiday Inn Express located in Laurel, Maryland. I have had a wonderful extended stay here being displaced out of my home due to electrical issues. The room was superb! I have stayed in a number of hotels around the world that offered wifi service but it did not always work. However, the internet connection in my room and in the lounge areas in the lobby was great with NO interruptions. The housekeeping staff is so pleasant. They are on their jobs everyday ensuring that we as the guest have everything we need in our rooms. Cleanliness is very important to me and I must truly say this place is number one. They serve a variety of delicious items daily for breakfast which worked perfectly for me since I have special dietary needs. I highly recommend to travelers to let this be your first place of choice to stay. I have really enjoyed myself.

Councilwoman Valerie Nicholas

Room Tip: I stayed on the second floor because I love the glass view facing the front of the building.
See more room tips
  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silver Spring, Maryland
1 review
5 of 5 stars Reviewed July 30, 2013

EXCEPTIONAL customer service and staff! I felt very welcomed while I was staying here and my room was always spotless! The housekeeping department of this hotel knows how to do a great job! There was a caring attitude of every staff member and a great sense of hospitality. The front desk did a great job of checking me in and out and had a great smile. I will return back to this hotel. Thank you for a great time!

  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
1 review
5 of 5 stars Reviewed July 21, 2013

I came here for a group tour and could not have been more surprised and amazed as to how much Holiday Inn's have changed! To the spacious rooms and exceptional customer service I absolutely LOVED my stay here. The breakfast had so much variety and the staff that were helping in the lobby were very friendly and said good morning to all the guests. The general manager, Sam, came by the lobby to greet the guest and he was very accomodating and a great person to talk too. You can tell that the staff here love their job and truly care about displaying great customer service to their guest. I will recommend this hotel to everyone I know. Thank you for our great time here!

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cleveland, Ohio
1 review
5 of 5 stars Reviewed July 17, 2013

This hotel is where you will find the best and most accommodating service. Everyone is so friendly and nice there; they're always there to help and always make sure they followup with you to make sure you received the help you need. We had a slight problem with the TV and when we told the front desk agent, she sent help immediately. Aside from the service, the breakfast is terrific--especially the bacon! The hotel is looks fantastic and I would highly recommend anyone traveling to the DC/Baltimore area to stay here!

  • Stayed July 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa, Oklahoma
1 review
4 of 5 stars Reviewed July 12, 2013

Outstanding customer service! After being on the road for hours, it was comforting to know that my family and I can get a good night sleep. The beds are extremely comfortable and the rooms are beautiful. My family really enjoyed our stay. The breakfast could be better but it was definitely better than expected.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed July 10, 2013

The hotel looks beautiful! One of the best Holiday Inn Express I've been to by far. The staff was exceptionally friendly, caring and always available to help. We had a few issues with the air conditioner and the front desk not only made sure the issue was resolved immediately but also followed up shortly after to make sure everything else was okay. The rooms are very clean and spacious, and the hotel offers numerous amenities. One of the greatest services they offer is a free shuttle to the Metro Station, which made sight seeing easily and stress-free!

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Laurel

Address: 14402 Laurel Place, Laurel, MD 20707 (Formerly Comfort Suites)
Phone Number:
Location: United States > Maryland > Laurel
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 15 Hotels in Laurel
Price Range (Based on Average Rates): $
Hotel Class:2 star — Holiday Inn Express Laurel 2*
Number of rooms: 119
Reservation Options:
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Also Known As:
Comfort Suites Laurel Lakes Hotel Laurel
Laurel Comfort Suites

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