We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Terrible...” 1 of 5 stars
Review of Holiday Inn Express Laurel

Save Saved
You added Holiday Inn Express Laurel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Holiday Inn Express Laurel
2.0 of 5 Hotel   |   14402 Laurel Place, Laurel, MD 20707 (Formerly Comfort Suites)   |  
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #1 of 15 hotels in Laurel
Niskayuna, New York
14 reviews 14 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 10, 2012

I stayed in this so-called hotel for one night in June 2012 due to flight cancellation from BWI. All area hotels were booked due to a tornado and this was the closest hotel I found. Two hours after promising to send a shuttle bus to pick us from BWI, I called again only to find the shuttle came and left without picking us ..WOW !!! Anyway, was so tired to argue, took a taxi to the hotel and here comes the ordeal. Apparently, a number of travellers checking in at the same time thus , undestandably, causing the staff some confusion. However, once I stepped in the room, it smelled terribly bad; I almost threw up. I tried to bear it, but in 5 minutes I could not and was down at reception asking for replacement. They gave me another room on the same floor, smelled the same; only difference was that the toiler this time was NASTY. I am usually very careful about commenting but this time it has to be put this way. I simply ended up sleeping in my jeans as I was not comfortable touching anything there, unbelievable !

  • Stayed June 2012, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

101 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Holiday Inn Express Laurel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Laurel

Address: 14402 Laurel Place, Laurel, MD 20707 (Formerly Comfort Suites)
Phone Number:
Location: United States > Maryland > Laurel
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 15 hotels in Laurel
Price Range (Based on Average Rates): $
Hotel Class:2 star — Holiday Inn Express Laurel 2*
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Travelocity, Agoda, Orbitz, Priceline, Tingo, BookingOdigeoWL, Expedia, Despegar.com, Hotels.com and Venere so you can book your Holiday Inn Express Laurel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Laurel Lakes Hotel Laurel
Laurel Comfort Suites

Owners: What's your side of the story?

If you own or manage Holiday Inn Express Laurel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.