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“Excellent hotel, courteous staff” 4 of 5 stars
Review of Holiday Inn Laurel West - Washington DC Area

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Holiday Inn Laurel West - Washington DC Area
3.0 of 5 Hotel   |   15101 Sweitzer Lane, Laurel, MD 20707   |  
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Ranked #4 of 15 Hotels in Laurel
Sarasota, Florida
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Excellent hotel, courteous staff”
4 of 5 stars Reviewed November 7, 2013

Spacious rooms, comfy bed, clean bathroom, Outback restaurant on property, good buffet breakfast w super sausage..... Hotel is also very well located off I95 not far from BWI airport and near College Park. Short drive to DC or Baltimore.

Highly recommend.
......

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gyrod H, General Manager at Holiday Inn Laurel West - Washington DC Area, responded to this review, November 11, 2013
Good afternoon mshnaya, thank you so much for choosing to stay with us here at the Holiday Inn Laurel West. I make it a point to review all guest comments and responses in order to keep our staff always trying to improve our service and our property. I want to thank you for the accolades you gave our hotel and our staff, but also ask if there is anything we could have done to make your stay better. The best way we can improve what we do is with feedback from our guests!! Please feel free to stop by and see us again the next time you are in Laurel.

Again, thank you for your response, and I hope you will choose our property the next time your travels bring you to the area!!
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185 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Russian first
  • Spanish first
  • Any
English first
Munich, Germany
Top Contributor
145 reviews 145 reviews
41 hotel reviews
Reviews in 48 cities Reviews in 48 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed November 2, 2013

The Holiday Inn Laurel West is conveniently located to I-95 but quiet enough for a good night of sleep. And the quality of the (queen) beds certainly adds to that--along with the generous-size rooms and bathroom. Breakfast is perfectly adequate and served overlooking the large (indoor) pool. Staff both at breakfast and at the reception are more than helpful and friendly; check-out is a breeze.
At the end of a long travel day we took advantage of the Outback Steakhouse right next door and can certainly recommend its food and beers.

Room Tip: Higher floors are preferable.
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gyrod H, General Manager at Holiday Inn Laurel West - Washington DC Area, responded to this review, November 4, 2013
Good day German_Retiree, thank you so much for choosing to stay with us here at the Holiday Inn Laurel West and sharing your experience. We sincerely appreciate you staying with us, and we are also very happy to hear you enjoyed your stay. As you mentioned, our staff is very friendly and focuses on making each guest experience a great one!! I will be sure to share your sentiments with our staff. Any and all feedback - both positive and constructive - is the best way for us to improve both our service and our facilities. We look forward to seeing you again the next time your travels bring you to the Holiday Inn Laurel West!! Have an awesome day!!
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Big Island, Virginia
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 18, 2013

This was my third trip to this hotel and it keeps improving with every visit. My initial complaint was the loud HVAC system that kept me awake all night, but that seems to have been corrected. The rate is quite attractive, about half the weekday amount charged at the same quality hotels five miles north in Columbia. The Outback Steakhouse is adjacent to the hotel with an entrance right off the lobby. The room was spacious, clean, well appointed and the king bed comfortable. The WiFi worked flawlessly. Rt 198 goes by the hotel and provides quick access east to the Ft. Meade, NSA, area -- a trip of about 10-15 minutes even in rush hour -- keeping you off of I 95 or Rt 32 that are jammed at rush hour. Desk clerks were helpful and acted like they were glad to see you. Will go back next time I'm in the area.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gyrod H, General Manager at Holiday Inn Laurel West - Washington DC Area, responded to this review, October 21, 2013
Good afternoon AFRTS, I wanted to thank you for choosing to stay with us, as well as sharing your experience and travels regarding your recent stay here at the Holiday Inn Laurel West. We take pride in providing the best possible service we can at all times in the hopes that our guests will return time and time again.We also ask if there is anything we could have done to make your stay better because the best way we can improve what we do is with feedback from our guests!!

We cant wait to see you again the next time you are in Laurel, have a wonderful day!!
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PA
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 10, 2013

This is a nice hotel. Friendly staff. The rooms are clean and quiet as long as you are not on the atrium. Breakfast is good and breakfast staff are friendly. This hotel has some of the best rates in the area. Attached is an Outback Steakhouse (which is not very good)

Stayed October 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gyrod H, General Manager at Holiday Inn Laurel West - Washington DC Area, responded to this review, October 12, 2013
Good afternoon, thank you for the kind words in regards to your recent stay here at the Holiday Inn Laurel West. We strive to make every single guest extremely satisfied and provide the absolute best service possible. We are so glad that you enjoyed your stay, and if there is anything we could have done better, please be sure to reach out to us and let us know!! Our staff will be thrilled to hear they expressed you, from our great breakfast to our clean rooms!!

Again, thank you for staying with us, and we do hope to see you the next time your travels bring you to Laurel Maryland!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, South Carolina, Usa
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 7, 2013

I like this hotel because it is close to the highway but far enough off to feel like you are in a small town. Having the Outback Steakhouse next door (attached through a hallway) is really a great asset, you don't have to go out once you arrive. Breafast is free and good, not spectacular but good. Rooms are spacious and free wi-fi is always nice.

Room Tip: I have business in Beltsville, MD so this hotel is close to that for me.
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  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gyrod H, General Manager at Holiday Inn Laurel West - Washington DC Area, responded to this review, October 8, 2013
Good day Ron K, we are very happy that you chose to stay with us here at the Holiday Inn Laurel West, and we appreciate you sharing your most recent experience. We strive to make every guests' stay a memorable one that will keep them coming back - as well as recommend us to others. Our location and proximity to DC, Baltimore, and I-95 makes us ideal for a quick visit. I will be sure to pass your compliments along to our staff so they know how their hard work has paid off!!

Thank you for staying with us, and we hope to see you then next time you come to Laurel for a quick visit!!

Sincerely,
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Stone Mountain, Georgia, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 22, 2013

It was a great experience. Natacha, the front desk personnel was very helpful in assisting me with the proper information I needed to get around. The hotel has an outback steakhouse attached to it and its fantastic. Its clean and the staff gives you a homely feeling. The best part by far is the staff. I would recommend this hotel to anyone.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gyrod H, Manager at Holiday Inn Laurel West - Washington DC Area, responded to this review, September 23, 2013
Good day Kashamba J, thank you so much for choosing to stay with us here at the Holiday Inn Laurel West and sharing your experience from your most recent stay. I make it a point to read all guest reviews of our property in order to keep our staff focused on constantly improving both our service and our facilities. From your comments, it sounds as if you had a great stay!! I will be sure to share you comments with all of our staff including our front office manager, Natacha!!

Thank you again for the wonderful comments, we hope the next time you are in Laurel, MD that you will stop in and see us!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rosemount, Minnesota
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed September 19, 2013

I chose this hotel because it was halfway between Baltimore and Washington DC and I wanted to visit both cities. It's not close to a whole lot- there is an Outback connected to the hotel and a gas station next door. The room was clean. The staff was the best part- really friendly and helpful with information about the area. Fresh baked cookies in the afternoons- and breakfast was free, which I wasn't expecting so that was a nice surprise. Overall for the rate that I paid (which was an advance purchase rate) it was well worth it.

  • Stayed September 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gyrod H, General Manager at Holiday Inn Laurel West - Washington DC Area, responded to this review, September 23, 2013
Good afternoon Jenny B, first of all, thank you so much for staying with us here at the Holiday Inn Laurel West!! We know you have many choices in the area, and we certainly appreciate you choosing to stay with us!! Secondly, thank you for the kind words and great review of our property. Our staff works very hard to make every guests' experience one that will bring them back again and again - and we do hope so see you again on your next trip to Laurel Maryland!! Have an excellent week!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Laurel West - Washington DC Area

Address: 15101 Sweitzer Lane, Laurel, MD 20707
Phone Number:
Location: United States > Maryland > Laurel
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 15 Hotels in Laurel
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Laurel West - Washington DC Area 3*
Number of rooms: 207
Official Description (provided by the hotel):
Welcome to the Holiday Inn Laurel-West hotel a 2007 Intercontinental Hotels Group Renovation Award winner. This full service Laurel, MD hotel is conveniently located at I-95/Rt 198W, exit 33B. Whether you are going to Washington DC or Baltimore, we are centrally located to both locations with easy access. Great amenities corporate guests expect, including complimentary high-speed Internet, business center, and newly refreshed fitness center. Take refreshing dip in our indoor heated pool in our spacious atrium. Begin your day at Atrium Café with a great breakfast, kids 12 and under eat free. Coming 1st quarter 2009 all Platinum and Gold Priority Club members will have access to the 6th floor Executive Club Lounge. A relaxing upscale space, the club level lounge offers complimentary breakfast, d oeuvres and variety of beverage options. End your busy day with a spectacular dinner onsite at Outback Steakhouse. Cheer on local sports teams including the Washington Redskins at FedEx Field, Baltimore Orioles at Camden Yards or the Baltimore Ravens at M&T Bank Stadium. Other local attractions include Laurel horse racing track, Gardens Ice House and Fairlands Athletic Complex. Area business include: UPS, Verizon, Fort Meade, Dreyer s Ice Cream, John Hopkins Applied Physics/Kossiakoff and Lockheed Martin. Local business parks include Sweitzer Lane and Tech Road. ... more   less 
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Also Known As:
Holiday Inn Laurel West-i-95/Rt 198w Hotel Laurel
Laurel Holiday Inn

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