Specifically chose the hotel for the indoor pool. The day we arrived the heater in the pool had been out for at least 2 days and when we inquired on repair we were told up to 10 days more! The hospitality was completely lacking. Literally only one staff member initiated a "hello". When I asked the front desk what was available to do in the area, her response was "there's nothing here". Breakfast way overpriced. Not even an in room safe. I found out the last day of my stay that you could have access to a fridge and microwave in a STORAGE room down the hall.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Laurel-West hotel a 2007 Intercontinental Hotels Group Renovation Award winner. This full service Laurel, MD hotel is conveniently located at I-95/Rt 198W, exit 33B. Whether you are going to Washington DC or Baltimore, we are centrally located to both locations with easy access. Great amenities corporate guests expect, including complimentary high-speed Internet, business center, and newly refreshed fitness center. Take refreshing dip in our indoor heated pool in our spacious atrium. Begin your day at Atrium CafÃ© with a great breakfast, kids 12 and under eat free. Coming 1st quarter 2009 all Platinum and Gold Priority Club members will have access to the 6th floor Executive Club Lounge. A relaxing upscale space, the club level lounge offers complimentary breakfast, d oeuvres and variety of beverage options. End your busy day with a spectacular dinner onsite at Outback Steakhouse. Cheer on local sports teams including the Washington Redskins at FedEx Field, Baltimore Orioles at Camden Yards or the Baltimore Ravens at M&T Bank Stadium. Other local attractions include Laurel horse racing track, Gardens Ice House and Fairlands Athletic Complex. Area business include: UPS, Verizon, Fort Meade, Dreyer s Ice Cream, John Hopkins Applied Physics/Kossiakoff and Lockheed Martin. Local business parks include Sweitzer Lane and Tech Road. ... more less
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- Also Known As:
- Holiday Inn Laurel West-i-95/Rt 198w Hotel Laurel
- Laurel Holiday Inn