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All 15 Laurel hotels

Holiday Inn Laurel West-I-95/RT 198W: Traveler Reviews

3.0 of 5
15101 Sweitzer Lane, Laurel, MD 20707
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Holiday Inn Laurel West-I-95/RT 198W
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Ranked #2 of 15 hotels in Laurel
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139 reviews from our community

    Trip type
Traveler rating
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Date Rating
Eden, North Carolina
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
“Wonderful Bed”
5 of 5 stars Reviewed February 9, 2013

Nice spacious room and a fabulous bed. My complains are there are no microwaves and refrigerators in the rooms. This is the 21st century. I was brought one but it should be a given that these come in all rooms. Also having Lifetime Movie Network would be an added bonus. The pet fee is high but ..... Other than that it's a nice place to stay.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Ask sat1922 about Holiday Inn Laurel West-I-95/RT 198W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John_DePiro_15101, General Manager at Holiday Inn Laurel West-I-95/RT 198W, responded to this review
February 18, 2013
Thank you for staying at the Holiday Inn Laurel-West. We value your business and appreciate the positive praise. We do offer an extensive morning breakfast and having the Outback Steakhouse attached is a great asset. We hope to become your home away from home. Thanks again!

Regards,

John De Piro
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northern VA
1 review
1 helpful vote 1 helpful vote
“A great stay every time”
5 of 5 stars Reviewed January 28, 2013

The beds are THE most comfortable, the breakfast is excellent; none of that cold bagel and a orange stuff. They have a small buffet of good hot food. Not to mention there is an Outback Steakhouse next door.
Natasha, the hotel manager is very accommodating and extremely professional. My stay @ the Holiday Inn Luarel West was great............5stars for me!

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Ask Gregory W about Holiday Inn Laurel West-I-95/RT 198W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John_DePiro_15101, General Manager at Holiday Inn Laurel West-I-95/RT 198W, responded to this review
January 31, 2013
WOW! Thank you for the very kind review. Natasha is an outstanding ambassador to all of our guests and to the local community. It was nice to see that you enjoyed the breakfast in our Café as well as the convenience of having the Outback Steakhouse attached to the hotel. We appreciate your review and look forward to your return in the future.

Regards,

John De Piro
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, Australia
Top Contributor
52 reviews 52 reviews
14 hotel reviews
Reviews in 30 cities Reviews in 30 cities
14 helpful votes 14 helpful votes
“Reasonable”
3 of 5 stars Reviewed January 22, 2013

I stayed at the hotel for four days attending a business conference. The conference facilities were satisfactory. The supplied food was good quality, fresh and satisfying in that I am a vegetarian. The staff were friendly and efficient and made the stay enjoyable. The major disappointment was the quality of the internet service. Staying in Room 406 I had no internet connection most of the time. Enquiring of other guests I discovered that some did have service and some did not. Thye service is intermittent and unreliable. This is an important issue for the busines traveller and marred what would have been a good stay.

Room Tip: Room 406 looks out on a roof
See more room tips
  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Ask Traveller255325 about Holiday Inn Laurel West-I-95/RT 198W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John_DePiro_15101, General Manager at Holiday Inn Laurel West-I-95/RT 198W, responded to this review
January 28, 2013
Thank you for recounting the details of your recent stay. It was nice to see that you enjoyed the quality of our food and that you found our staff to be friendly & efficient. I have forwarded your comments regarding the internet service to our Chief Engineer. We appreciate your business and look forward to your return.

Regards,

John De Piro
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Oxford, Pennsylvania
1 review
1 helpful vote 1 helpful vote
“10-out-of-10”
5 of 5 stars Reviewed January 19, 2013

I found my stay at this hotel to be a great one. The rooms are clean, beds are comfortable and the room is equipped with HD TV. The hotel also has an indoor pool and a fitness room. Dining was easy after a long days work being attached to an Outback Steakhouse.
Thanks Natacha for a pleasant checkout.

Kevin Reisler

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Ask kevinreisler about Holiday Inn Laurel West-I-95/RT 198W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John_DePiro_15101, General Manager at Holiday Inn Laurel West-I-95/RT 198W, responded to this review
January 21, 2013
Thank you for the amazing review! Natacha takes great pride in customer service. Every guest that visits the Holiday Inn-Laurel West is a priority. It was gratifying to read that you enjoyed dining at the Outback Steakhouse and that you were able to utilize many other amenities on site. We appreciate your business and look forward to your return.

Regards,

John De Piro
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Top Contributor
155 reviews 155 reviews
137 hotel reviews
Reviews in 109 cities Reviews in 109 cities
123 helpful votes 123 helpful votes
“Not Bad”
4 of 5 stars Reviewed January 18, 2013

This was a single night business stay.

The Internet Connection was very unreliable. Constantly off and on.

This Hotel used to be a Best Western. Rooms are basically the same. They’re nice. Carpets are clean, as well as the rest of the room. The heat is effective and quiet. Flat Screen TV with a good channel selection. (About 60 Channels.)

Very large work area with one lonely electrical outlet in the lamp. There were, however extra outlets next to the bed. The only issue was, you have to be careful where you plug in your chargers. All the lights run off of a single switch. If you throw the switch, and are plugged into the wrong outlet, your chargers shut down with the lights. But it’s easy to deal with. Just turn off the individual lamps, and leave the switch on.

No Microwave or Fridge in my room, but didn’t need them for a single night.

The Bed was clean and comfortable, and I got a good nights sleep. The Bathroom was quite small, but the water was hot, and the pressure was good.

This is a full service Hotel. There’s a restaurant in the Hotel, an Outback Steakhouse connected, and a Gas Station Convenience store on the corner. I didn’t have a chance to look around, but I didn’t see anything else in the immediate area.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Ask JimDavisHouston about Holiday Inn Laurel West-I-95/RT 198W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John_DePiro_15101, General Manager at Holiday Inn Laurel West-I-95/RT 198W, responded to this review
January 21, 2013
Thank you for your feedback. We just made some upgrades to our internet system. Refrigerators and microwaves are available on request. It was nice to read that you found the hotel to be clean, the heating unit to be efficient and effective, and the shower pressure to be strong and temperature satisfactory. We do receive many positive comments on the comfort of our beds. Our channel line-up includes an array of HD channels. We appreciate your business and look forward to your return.

Regards,

John De Piro
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Holiday Inn Laurel West-I-95/RT 198W

Also Known As:
Holiday Inn Laurel West-i-95/Rt 198w Hotel Laurel
Holiday Inn Laurel West-i-95/Rt 198w Hotel
Holiday Inn Laurel
Laurel Holiday Inn
Address: 15101 Sweitzer Lane, Laurel, MD 20707
Phone Number:
Region: United States > Maryland > Laurel
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotels in Laurel
#1 Business Hotels in Laurel
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to the Holiday Inn Laurel-West hotel a 2007 Intercontinental Hotels Group Renovation Award winner. This full service Laurel, MD hotel is conveniently located at I-95/Rt 198W, exit 33B. Whether you are going to Washington DC or Baltimore, we are centrally located to both locations with easy access. Great amenities corporate guests expect, including complimentary high-speed Internet, business center, and newly refreshed fitness center. Take refreshing dip in our indoor heated pool in our spacious atrium. Begin your day at Atrium Café with a great breakfast, kids 12 and under eat free. Coming 1st quarter 2009 all Platinum and Gold Priority Club members will have access to the 6th floor Executive Club Lounge. A relaxing upscale space, the club level lounge offers complimentary breakfast, d oeuvres and variety of beverage options. End your busy day with a spectacular dinner onsite at Outback Steakhouse. Cheer on local sports teams including the Washington Redskins at FedEx Field, Baltimore Orioles at Camden Yards or the Baltimore Ravens at M&T Bank Stadium. Other local attractions include Laurel horse racing track, Gardens Ice House and Fairlands Athletic Complex. Area business include: UPS, Verizon, Fort Meade, Dreyer s Ice Cream, John Hopkins Applied Physics/Kossiakoff and Lockheed Martin. Local business parks include Sweitzer Lane and Tech Road. ... more   less 
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