Convenient location between Washington and Baltimore. Fine Hotel with many amenities. The Gym room was refreshing and the pool was unique. The pool is located indoors in a courtyard setting. You can see your family swimming from some interior rooms around and above the pool.
Our room was spacious, clean and bed was very comfortable. Breakfast selection was good and tasty. For dinner the Outback Restaurant is connected to the hotel. WiFi worked well, Staff was friendly and attentive. Would recommend and will visit again.

I was in transit and got to spend only a day here, but the hotel is very impressive. Everything is taken care of, from free wifi to conveniently located ice dispensers, a nice plush and spacious room which came with an LCD TV.

I was in room 501 which is located above the main entrance. Did not have much of a view but did not expect anything for a night's visit.

The hotel staff is courteous and efficient. The lobby area is small but well maintained and beautiful. Did not try the restaurant or the adjoining stakehouse.

The bathrooms are very clean and well stocked with all the toiletries. Although the motorized shower-head was a it noisy and we did spot an insect of some kind in the bathroom the next morning.

Reviewing tends to be pointless because by and large you get what you pay for. The Holiday Inn Laurel West was rated No 2 in Tripadvisor for Laurel when I booked. I was in Laurel in order to visit friends. What to say? The room was large and the price relatively little. The complimentary breakfast was inedible unless you stuck to toast and cereal. The hotel was worn in parts though the room was largely clean. Parking was free and extensive. There was a nice Outback Steakhouse Restaurant adjoining. It was all OK for the price but hard to be enthusiastic.

We stayed at the this hotel as part of a group participating in a soccer tournament in Columbia, MD. My first impression was that the entry way was unusual. The main door was a wide automatic entry door. The second entry door was a narrow single door off to the side which needed to be opened manually. This was inconvenient especially when carrying a lot of luggage/equipment into the hotel.
Check-in was smooth and without issue. Our room was clean and had temporpedic mattresses. However, the sink had very little counter space. The separate bathroom and shower area was clean and had plenty of towels. The A/C was located at the back of the room and was restricted due to the partial walls set up in the back of the room between the sink and living areas. In addition, the curtains over the A/C unit were too long. As a result, they filled with air when closed, further restricting the flow of air in the room. The breakfast buffet was adequate and the service was good.
I have a serious complaint regarding the Staff at the front desk and how they essentially LIED to me about the operation of the indoor pool. Our sons' wanted to use the pool early Saturday afternoon after a hard fought soccer game. In fact, the availability of an indoor pool was one of the reasons we chose this hotel!!! A woman at the front desk told the boys, and myself soon thereafter, that they have been having problems with the pump all weekend and that the pool was closed since the heater was not working. First off, I checked the water before talking with the front desk and noted that it was warm. In addition, I spoke briefly with the life guard the night before and no problems were noted. The woman also told me that it was unavailable for the rest of the day. Around 4:30 pm on Saturday afternoon, a funny thing happened!! I noticed the lifeguard entering the pool area. I asked the lifeguard about the pool operations and whether they were having any problems with the pool. He explained that the pool would be open from 5 to 10 pm on Saturday and that they were not having any problems with the pool! Soon thereafter, the lifeguard assumed his post at the side of the pool as he did the night before when I first spoke to him! I hate being LIED to!!!!! I do not know who the woman was at the front desk, but she out and out LIED about the pool operations to me and to the boys!!
I do not appreciate this kind of treatment at all! I try to be fair with people. However, after being lied to I am livid.
Holiday Inn, you should know better!!!