Stayed here Oct 5th~7th. Hotel was very clean from the minute we got out of our vehicle. One person in front of me checking in, she did her reservation through hotel.com & they did not have it so it took a little bit. Once we checked in, we went to our room (non smoking) but the minute you opened the door heavy smoke smell hit you in the face. I went downstairs to let them know & they immediately apologized & upgraded our room to king. This room was really nice & long walk to the bathroom (LOL). It had a sofabed, a table with two chairs, coffee table, nice size closet to hang clothes in, dresser & desk table with chair. Everything seemed clean, had star sparkles on floor & tub? Not sure if it hadn't been cleaned all the way. I always clean with clorox wipes anyhow so not a biggie. Bed comfy, small pillows (I think all hotels are going this way), tv was older model but worked very well.
The morning breakfast was very good. Only complaint I wish they had cranberry juice. There were two orange & two apple juice in the juice dispenser. You had plenty to choose from to eat, cereal, oatmeal, fruit, make your own waffle, yogurt, sausage patties, bagels, pasteries, doughnuts & more. Everything that was to be hot was hot, cold was cold. For some odd reason the make your own waffles tasted a lot better then most hotels. Very clean in the area also, the lady was friendly & made sure it was kept stocked & clean.
I will list the things that were aggravating:
Across from the hotel is another hotel that has "ladies of the night" & an adult store & "massage" parlor across the road. Just a warning if you don't want your kids to see. It was not rowdy though.
There are trains that run throughout the day & night. Sometimes you hear them sometimes you don't depends on how loud they want to be with the whistle. Really didn't bother us & we were on the first floor side closest to the train.
Walls are thin, we could hear our neighbor going potty if we were in our bathroom. Not a big deal.
I was not told about a charge per night for the safe. It's only 99 cents a night but still. We nevered used the safe. When I checked out I mentioned it & it was returned to me.
They had booked a party in the meeting room. We arrived at our hotel Saturday night to very loud music. The lady told us they would be done by 10 pm. A little aggravating because you could hear it in our room but not a big deal. I would say they were gone by 9:30 pm.
Not many places to eat.
The biggest complaint that the hotel could not help was kids who were unsupervised. There seemed to be a group with kids who participated in sports. Te parents did not supervise their kids whatsoever. The kids ran up & down the hallways, banged & slammed stuff, hogged the computer & were totally out of control. When they were in the pool forget about going in because you were drenched with water before even putting your towel down & were pushed. There was only one adult in the pool area for many kids & that adult was not saying a word to the kids who were out of control. I did ask the lady at the front desk if there was adult time in the pool, she did apologize & told me we could come back at 9 to swim until 10. The pool closed at 9 but I would be able to get in after. When we went in everythingwas drenched with a lot of water missing but it was nice to swim without kids jumping everywhere. Please don't take me wrong, kids are kids, but adults need to supervise their kids & kids do not need to be this out of control. Many hotel guests were unhappy with the uncontrollable, rowdy, unsupervised kids.
Overall I would stay at this hotel again if in the area. I was pleased with how clean everything appeared & how the staff wanted you to be happy. I would suggest this hotel to anyone traveling in the area.
Some rooms are smoking rooms. The higher up the ventillation system could take the smell in your ro...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.