I always stay at Hampton Inns because I always know exactly what I am going to get! My husband and I travel to Laurel regularly for business and this is the 2nd time we have stayed at this Hampton Inn. The first time I forgot my Kindle in the nightstand when we left. When I called they located it right away and shipped it to me. I told them to charge me whatever it took to ship, but I was never charged.
The 2nd trip I had to call to change my reservation due to a cancelled flight and when we left a day early too they accommodated that as well. Up on check in the nice gentleman at the desk gave us a list of places to eat in the area and suggest a couple of his favorites. We enjoyed the Silver Diner he suggested. I have dealt with 3 different people at the front desk and the attendant who does breakfast, and they were all very helpful and friendly.
The only draw back of this hotel is that it is a little tucked away if you are trying to locate it for the first time or traveling alone, but there is a sign on the main road and with GPS it is no problem. There are plenty of places to eat very close too.
We will continue to stay at this Hampton Inn when we travel to Laurel.