As part of a group of 16, I stayed at the Radisson Largo for 2 nights. The hotel and location was certainly not our first choice, but due to limited options for the group size, it was selected on a trial basis. The hotel is located in a business area yet is convenient for travellers. The facilities within the hotel are excellent, including the rooms, however the customer service is something you may expect at a cheap roadside motel. Many members of our group commented on the lack of service provided by: front desk staff, the barman and the shuttle bus driver. The lack of service by the front desk staff bordered on downright rudeness, as staff would clearly ignore customers waiting at the front desk whilst they carried on with personal conversations. This form of "customer service" was experienced by almost all members of our group. The barman seemed more concerned talking with friends than serving customers and the shuttle bus service was unreliable to say the least. Our group consisted of world wide travellers with many years experience, and the customer service experienced at this hotel was rated as the lowest level. As a result of our experience, this hotel has been taken off the list for future stays.
- Also Known As:
- Radisson Largo
- Largo Radisson
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