I have stayed in some $25 per night hotels that were worse than the Radisson Largo, but this was the worst hotel experience I have ever had for more than $50 per night. My wife and I were in town for a national masters track meet at the nearby Prince Georges County center in March 2013. The staff at the front desk kept us waiting to check in. When we asked them for directions to a local drug store, the young lady seemed reluctant to print a map. Then she directed us to a drug store 4.4 miles away. Fortunately we saw one from the street less than 0.5 miles away and I had time to turn in there before going further.
The bathroom was substandard. The faucet control in the bathtub was permanently stuck on "shower" and as a result I could not adjust the water temperature before turning on the shower. The shower curtain was not large enough to cover the whole width of the bathtub. Worst than that, the shower curtain bar was coming unscrewed from the wall, which left it sagging. This had the effect of the shower curtain gradually sliding from both ends toward the "valley" in the middle, letting cooler air enter the shower/bath at both ends of the partially opened curtain, not to mention water getting on the floor.
When we returned to our room at 3 PM after running on Saturday, our used towels had been removed, but had not been replaced. This left us with one bath towel, no hand towels, and no floor mat. I called the front desk asking for more towels and then showered, using the one available bath towel. After I finished showering, no towels had appeared and my wife had to wait before starting to shower. I called the front desk asking for more towels, explaining that we had an engagement that evening. After 20 minutes more, I was about to call for a third time when the towels arrived. This delay was quite inconvenient, as we had plans to join my wife's sister and her husband that evening at their home near Annapolis.
The restaurant food was mediocre and the service was poor. I saw a cloth napkin being refolded for the next customer after one customer asked to be seated at a different table. I saw one wait person carrying cups using the method of grabbing 4 cups from the inside, a finger in each cup. In addition to substandard hygiene, the service was extremely slow. On Friday, I was really hungry, the restaurant was almost empty, but our food did not come for at least 30 minutes after ordering. I finally asked for some bread, which was then served with our lunch. After we had finished eating, my wife sat with me for about 15 minutes as we waited for the check. I sent her to our room and waited alone for another 10 minutes before the check finally arrived. Saturday morning breakfast was even slower. Both my wife and I had races to run in the early afternoon. Although we were not in a hurry, we did not have time for a 2 hour breakfast. It took at least 15 minutes to order and at least 15 minutes for the food to come, even though it was fairly simple (oatmeal, toast, and scrambled eggs). After we finished eating, I sent my wife on to our room and waited for the check. I was asked 4 times if I needed anything, and each time I requested the check--with a 5 to 10 minute interval between each inquiry. The third person to ask was a manager. Our waitress, who asked the second and fourth time, asked each time whether I wanted to order something!
The hotel had "sleep number" beds, which either did not work properly or I did not know how to use correctly. Even though I pressed the "up" button, the pressure would go up and then suddenly deflate. The most positive thing about the room was the absence of bed bugs. My wife is an entomologist and we always check thoroughly.
My impression of Radisson hotels had been favorable, but the Radisson Largo now makes me wonder whether I should avoid the whole chain.
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- Also Known As:
- Radisson Largo
- Largo Radisson