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“Decent Motel, So-So Area” 3 of 5 stars
Review of Red Roof Inn Washington, DC - Lanham

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Red Roof Inn Washington, DC - Lanham
2.0 of 5 Hotel   |   9050 Lanham Severn Road, Lanham, MD 20706   |  
Hotel amenities
Ranked #3 of 4 Hotels in Lanham
Chula Vista, California
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Decent Motel, So-So Area”
3 of 5 stars Reviewed November 26, 2012

The standard room w/ two beds was OK. The AAA price was good and it had a flat screened TV and was clean. The bed felt OK too. No refrigerator in the room, but it did have an in-room safe. The room was for the most part clean.

The only issues were that the front sound insulation wasn't great as you can hear the traffic outside the hotel, and people walking by. The area's not that great either, though there wasn't any real trouble.

Finally, one of the staff starting knocking real hard on the door at 8:30 am for some unknown reason. When I asked what's up, he said it was just a room service checking to see if I needed anything. Huh, at 8:30 am!? I told him it was a little early to be knocking on guests' doors, and he said he was required to knock and ask. He also did it to all the other doors. I left a note at the front desk to not disturb me the next day, which worked.

Room Tip: If you have great hearing and noise really bothers you, you might ask for a room on the back side of...
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  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lanham132, Manager at Red Roof Inn Washington, DC - Lanham, responded to this review, December 11, 2012
Thank you so much for your review of your experience at Red Roof Inn, Lanham. I am glad to know that you enjoyed your stay. I apologize for my housekeeping department knocking on your door to early. I have address this issue with my team so that this will not occur again. I look forward to seeing you on your next visit.
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90 reviews from our community

Traveler rating
    26
    15
    11
    7
    31
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25
15
5
12
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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  • French first
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English first
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 25, 2012

By far the worse hotel/motel i have EVER stayed in.. The room smelled horrible, there were freaking pubic hairs every where!! To make things worse there was a bunch of ignorant young people next door to us arguing all night. Screaming their lings out at each other, knockin on our bedroom door and running! I called the front desk to complain and NOTHING was done! 4 hours later there was still some arguing at 4am! Other customers complained about the noise and they were 2 floors below us and again NOTHING was done! Supposely the police was called but then again the party/arguin was still going on at 4am!! Im definately filing a complaint against this place! I wanted a place where i can relax and rest after a 14 hour drive but that did not happen!

  • Stayed November 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lanham132, Manager at Red Roof Inn Washington, DC - Lanham, responded to this review, December 10, 2012
Good morning,

My name is Desmond Miller and I am the General Manager at the Red Roof Inn,Lanham MD. We sincerely apologized that your stay with us was unsatisfactory. I have address the issues with room cleanliness with my housekeeping department and also address the noise issues with my security departmet and we have since added more foot patrols. We do appreciate your business and we welcome the chance to earn back your business.
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1 review
5 of 5 stars Reviewed November 12, 2012

This hotel service is the best in the area by far. An employee from the front desk Crystal refers me to restaurants, cabs, bus schedules, etc. I never have any problems at this hotel. This location is great for me 10 minutes from dc.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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lanham132, Manager at Red Roof Inn Washington, DC - Lanham, responded to this review, November 13, 2012
I am glad to know the we gave great customer service and that Crystal provided information for local attractions in the area. We appreciate your business and look forward to having you stay with us again.
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1 review
5 of 5 stars Reviewed November 9, 2012

When I arrived for check-in, the front desk clerk was friendly and had my reservation pulled up and checked in quickly. I was shocked that they have a new policy where the guest checks the room first, but my wife actually appreciated and liked the new ordeal. We checked into a superior king room which was more than we expected coming from red roof. The room was very nicely decorated to our liking. For the price we didn't expect much, but after we got a good look at the room, we were extremely happy we made this choice. I believe they just renovated and it was great. We were exhausted from our drive leaving NJ being evacuated from hurricane Sandy, so we just planned on getting some rest our first night stay. Both me and my wife agreed that we got the comfort and nights rest we had anticipated.... The second night we planned to go to DC sight seeing which we did. The hotel was 20 min away from downtown so we had no problems. We got back to hotel and forgot to request housekeeping service, but as we got to our room it was nicely back to the way it was at checkin. Pricing was great and we loved the comfort of their service. We're coming back for the presidential innaugaration and we will be staying here!!!!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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lanham132, General Manager at Red Roof Inn Washington, DC - Lanham, responded to this review, November 13, 2012
Dear Guest,

I am happy to know during hurricane Sandy that my team made your stay enjoyable. I have past on your gracious comments to my team and we look forward to seeing you in January for the presidential innauguration.
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Miami, Florida
1 review
5 of 5 stars Reviewed November 8, 2012

Was amazed by the new rooms.Clean and comfortable.Close to D.C .Staff was very friendly and made by stay very comfortable.I was there during that bad storm and called the front desk to find out about the ice machine to my suprised the Manager came and brought us some ice.Because how they made us feel when we come back in January we will be staying with them.

Room Tip: Ask for room with microwave
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mount Pleasant, South Carolina
Level Contributor
107 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed November 7, 2012 via mobile

I travel with dogs so I love Red Roof's dog friendly policy, convenience and price/value combination. But this location just doesn't make it on cleanliness. Carpet was dirty-the bathroom smelled like curry (that's an awful thought)-the phone hand piece had crud on it-the in room entertainment service was out of service and there was no trash can in the room. Plus they called from the desk to ask if I was happy with the room. I was not. I will not be back.

  • Stayed November 2012
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lanham132, Manager at Red Roof Inn Washington, DC - Lanham, responded to this review, November 9, 2012
Dear Guest,

My name is Desmond Miller and I am the general manager at the Red Roof Inn Lanham,MD. I wanted to express my sincerest apologies for your unsatisfactory stay with us. Please rest assure that I will be working closely with my houskeeping and maintenance teams so that improvement in this area is immediate. We do appreciate your business and we welcome the chance to earn back your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Evansville
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed October 24, 2012

Based on some of the other reviews I was skeptical about staying here. I was pleasantly surprised. The room was clean and had everything in it we needed for our stay - frig, microwave, desk, tv, nice water pressure. Our room was very clean, and the times we needed to ask the staff for help, they were all helpful. A couple of maintenance issues that were addressed immediately made us feel welcome and appreciated as guests. As a hotel less than a mile from the metro, this is a great value for anyone wanting to do the D.C. area. It is a quick 20 minute trip into the city by metro and the park & ride to leave your car - only $4.50 a day. Couldn't have been better. We were here for our first wedding anniversary, and would come back again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lanham132, General Manager at Red Roof Inn Washington, DC - Lanham, responded to this review, November 5, 2012
Thank you so much for your feedback .I am happy that you enjoyed your stay and the staff took good care of you. We are happy that you spend your 1st year anniversary with us and look forward to seeing you again.


Desmond Miller
General Manager
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Additional Information about Red Roof Inn Washington, DC - Lanham

Address: 9050 Lanham Severn Road, Lanham, MD 20706
Location: United States > Maryland > Lanham
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Lanham
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Washington, DC - Lanham 2*
Number of rooms: 104
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Also Known As:
Red Roof Inn Washington, Dc - Lanham Hotel Lanham
Lanham Red Roof Inn
Red Roof Inn Lanham

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