I frequent the redroof atleast once a month when I come down to visit my family and children and I always recieved great service 100% The staff is very friendly and helpful and it's very close to metro station for people coming to town needing public transportation. The rooms are nice and clean and it's ot overpriced like the other hotels near area. The staff always make sure we have what we need during my travel and even assist me with my many extra requests such as faxes, ordering taxi service, and recommending awsome spots for us to visit while we're there. I've also noticed new ammenities as far as plasma tv's, in-house coffee machines in room, free wi-fi for entire hotel, free long distance, etc... I recommend this spot for any family traveling who's looking for a nice clean room that's inexpensive. It's definately worth it. Anytime I travel to Washington this is perfect for my family !!! Keep up the work redroof :-)

We wanted something cheap that would take pets. We were planning to take our 1 year old daughter to see the sites in DC. We arrived kind late (10PM) due to traffic and were horrified at the hotel. As we pulled in we noticed several doors open to rooms with many people sitting inside drinking. It appears this may be a party hotel. After we checked in we went to the room. It was filthy. The carpets had not been vacuumed. There appeared to be vomit on the wall. I went to the desk clerk and asked for another room. In addition to not being vacuumed, this room had what appeared to be fairly new blood on the floor. That's it, we checked out. The clerk was nice about. We went down the road to a Best Western.

If you're willing to do a little work to get to central DC, you'll love the value. Inexpensive, kind staff and spacious rooms for the price. Free wifi is a big plus.

If you're going by public transport the G13-G16 from New Carrollton station gets you pretty close.

upon check in people very rude (Desmond miller GM) and (Crystal CS). gave hard time about giving our redi card points, comfirmed we decided to stay all weekend was told not a problem.
come saturday @ 11:35am. my sister was woke by a banging on the door she was startled thought there was a fire or some emergency...here it was the GM screaming at her to get out of the room we didnt pay for another nite threaten to have her removed she was not able to call me because the room had no phone after appx 20 mins of threats and her saying we confirmed stay at check in he said we will charge her card (Mine). when I came back to room that eveing I made request at front desk to move due to broken shower no cable and no phone in room they said it was to late and was not to do it. 45 mins later while in shower someone was beating on the door and it was the mateince man the GM saying if I want a new room I had to do it now I advised I was not dressed my sister was not here and I needed time to pack up 2 people's items he said I had 15 mins I said I need like hour they said no. that ended saturday stay when i returned in the a.m sunday at 9:30 and again stop @ front desk ask for a 1 hour courtesy checkout due to all the trouble we had and no phone service we had to drive to places that we should have been able to call. I was told by Crystal who was not in uniform but in rip jeans and a t-shirt we dont do that here and if we are not out by 11am she will charge my card. beofre I walked outta of the office I ask for the GM number ...wouldnt you know it it was the same man that was so rude from check in and the one that threaten my sister... I was horrified !!!!! when I called the office at that location due to leaving my power cord behind I was told no cord was found. all i could say is WOW.
D.Kenee