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“Quick Bike Trip to DC” 4 of 5 stars
Review of BEST WESTERN Capital Beltway

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BEST WESTERN Capital Beltway
2.5 of 5 Hotel   |   5910 Princess Garden Parkway, Lanham, MD 20706   |  
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Ranked #2 of 3 Hotels in Lanham
Paris, United States
1 review
“Quick Bike Trip to DC”
4 of 5 stars Reviewed October 1, 2013

We really enjoyed our interaction with evening Front Desk Manager Glenn H. He is a true professional, and his desire to please hotel guests is clear. He explained the entire Metro Transit sysytem to my wife and I in a clear and simple to understand way. I can not say enough about Glenn H, he is truely the best part about our stay.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGeneralManager, General Manager at BEST WESTERN Capital Beltway, responded to this review, October 4, 2013
Your feedback is very much appreciated. I will personally share this to Glenn and commend his services. Thank you again for sharing your feedback and we hope to see you again soon. Have a lovely weekend.
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243 reviews from our community

Traveler rating
    46
    64
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    34
    50
See reviews for
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Myrtle Beach,SC, United States
1 review
4 of 5 stars Reviewed September 25, 2013

Very Excellent hotel for value and location. Friendly staff, clean rooms. Complete full hot breakfast. Dependable shuttle to and from metro system. There is a club in the hotel which is not very nice on Fridays and Saturdays, but was tolerable. If staying on the weekend book a higher floor.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGeneralManager, General Manager at BEST WESTERN Capital Beltway, responded to this review, October 1, 2013
Thank you for your feedback. We look forward to your next stay with us. Thank you again for sharing your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harrisburg, Pennsylvania
1 review
4 of 5 stars Reviewed September 12, 2013

I did stay @Best Western Capital Beltway about 5 days when my wife got a job in Bowie. The staff is friendly and receiving. Breakfast was what we can ask for. Room service was on time. Manager Helen and Front desk person Glenn did help alot to gain good understanding about local area view. Thanks to all the staff who made our stay comfortable.

Room Tip: If your visiting DC and surroundings...staying in this would be helpful.
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGeneralManager, General Manager at BEST WESTERN Capital Beltway, responded to this review, September 14, 2013
Your positive feedback is greatly appreciated. Thank you for staying with us and we look forward to accommodate you and your wife again on your next visit to the area. Have a lovely weekend.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
buffalo, United States
1 review
5 of 5 stars Reviewed September 3, 2013

I had a wonderful and peaceful stay. The staff went above and beyond. Glen and all the staff were friendly and helpful. I have stayed here on many occassions because of the cleanliness and service I received here. I recommend this hotel to my friends and family.

  • Stayed September 2013, traveled solo
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGeneralManager, General Manager at BEST WESTERN Capital Beltway, responded to this review, September 4, 2013
Thank you for your positive feed back. We are glad to know that you had a great stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bronx, New York
1 review
1 of 5 stars Reviewed September 1, 2013 via mobile

My family and I have been here for the past 4 nights and our stay has gradually gone from ok to terrible. The fact that there is a night club on the 1st floor of a "family oriented" hotel baffles me. What's worse is that they don't warn you about it at check-in. And it doesn't matter where in the hotel you stay, the vibrations from the extremely loud music carry throughout the building. Any positive reviews I could've given this place have been eradicated tonight. Never again. Please save your pennies and avoid this place.

  • Stayed August 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGeneralManager, General Manager at BEST WESTERN Capital Beltway, responded to this review, September 4, 2013
We apologize for not exceeding your expectation during your recent stay. After my follow up on the private function held at the Ballroom on September 01, 2013 (Sunday), I was told that the DJ music was loud. After complaint from guest was received at the front desk, the person in charge of the private event was advised to minimize the music. I apologize for any inconvenience and I assure you that I will not book this event again. Thank you again for sharing your feedback and would like to let you know that the noise was coming from the Ballroom private function, not from the BayStreet Lounge which we operate only on Fridays and Saturdays.
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West Milford, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed August 23, 2013

Best Western Beltway in Lanham MD has a great staff and a lovely lobby. From there it is a let down. The room decor is dated, old, dark, in need of an upgrade and very NOISY due to its proximity to a highway. The pool area is really run down. It was disappointing. I will not stay there again.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGeneralManager, General Manager at BEST WESTERN Capital Beltway, responded to this review, September 4, 2013
We apologize for not exceeding your expectation during your recent stay. We appreciate the positive feedback you had mentioned about our hotel staff and will follow-up to all your concerns to avoid repeated complaint from any of our future guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NY, United States
1 review
5 of 5 stars Reviewed August 16, 2013

Very clean guest room and the bath. that is the important thing I look for, Good size refrigerator and microwave oven. LCD TV with a very clean remote control. Decent rate in that area, and it is located at a desired location. it is a pleasure staying there.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGeneralManager, General Manager at BEST WESTERN Capital Beltway, responded to this review, September 4, 2013
Thank you for sharing your positive feedback regarding Best Western Capital Beltway Hotel. We look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Capital Beltway

Address: 5910 Princess Garden Parkway, Lanham, MD 20706
Phone Number:
Location: United States > Maryland > Lanham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Lanham
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Capital Beltway 2.5*
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Also Known As:
Best Western Capital Beltway Hotel Lanham
Best Western Hotel Lanham
Best Western Lanham

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