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BEST WESTERN Capital Beltway: Traveler Reviews

2.5 of 5
5910 Princess Garden Parkway, Lanham, MD 20706
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BEST WESTERN Capital Beltway
Ranked #2 of 3 hotels in Lanham
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152 reviews from our community

Traveler rating
    25
    38
    32
    21
    36
See reviews for
Families
57
 
Couples
29
 
Solo
7
 
Business
18
 
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Virginia Beach, Virginia
1 review
3 helpful votes 3 helpful votes
“Ewww”
1 of 5 stars Reviewed January 24, 2013

I stayed here during Inauguration weekend because of its close proximity to New Carrollton Station. It’s the first stop on the orange line. The hotel needs to either be fully remodeled or torn down. The staff is friendly, but that doesn’t make up for the dingy interior and rooms. Some rooms have microwave/mini fridge combos, some don’t. The carpet in my room was filled with stains. I kept my socks on during my entire stay. The bathroom was never clean. It looked like housekeeping needed to scrub the doors, floors and the tub with bleach. Breakfast was ok, but don’t expect the same items everyday. They switch back and forth between French toast and sausage patties. I’ve never been in a Best Western hotel that was this bad. Don’t waste your money; better hotels are up the street.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
Ask DDCanon about BEST WESTERN Capital Beltway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“nice for the price”
4 of 5 stars Reviewed January 23, 2013

We stoppped here on a trip north - room was large and clean. Bathroom outdated but everything worked fine! As others have noted, there is a nightclub and when we were there on a Saturday night it was hopping! Glad we asked for a room on higher floor - nice and quiet.
Breakfast room is huge -- we were there real early so no problem with crowds. Lots of food (including bacon), a fun pancake machine (there goes the diet!) and the woman working there was very pleassant and kept everything very neat.

Parking lot is a bit dark & the hotel itself is in a confusing maze of streets/highways - thought it was right off 95 but it wasn't really (thank you GPS).

Would definitely stay again!

Room Tip: Ask for a room on higher floor if you're there on a weekend when the club is open.
See more room tips
  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask carolina1216 about BEST WESTERN Capital Beltway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, District of Columbia, United States
1 review
2 helpful votes 2 helpful votes
“Great Bargain vs Hospitality?”
3 of 5 stars Reviewed January 16, 2013

Me and my roommate two college aged females are waiting for our new apartment to be ready, I was doing the Express Rates through Priceline! Great deals if you can catch them. Now originally we stayed 4 nights prior to booking our 5th. The entire staff was a pleasure to deal with EXCEPT for the general manger. I noticed her talking down to her staff in front of me and two other guests checking in. When she noticed we were looking at her she changed her tone...I suppose. On the 5th day of checking in we had the pleasure of being checked in by her. She approached the whole situation as if we were bothersome to her. We have been booked in the Queen Bed rooms our entire stay, so we were under the impression the cost was just the COST, she informed us that we haven't been staying in the rooms we said we have been and that Priceline is a scam....Well usually its left in the hands of the hotel to choose to have their hotels booked thru these 3rd parties. So the accusation of a company YOU know your using to obtain and fill rooms is beyond me. So she asked for an additional $20 for this particular room. Which was baffling, why put guests in a room you don't want them to be in? I told her I would have to get it from the room. Overall, I wouldn't mind staying the rooms are clean and decent, I like all the perks of this hotel the REST of the staff is friendly and accommodating. But future advice don't treat your guests as if they lack knowledge or aren't of YOUR standards to be occupying the rooms. The things you say to a customer and giggling at them and snide remarks are unprofessional and the lowest customer service you could provide.

Room Tip: All the rooms I have been in have been decent! The higher floors you avoid the weekend club noise! S...
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
Ask PattyMayo614 about BEST WESTERN Capital Beltway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Red Lion, Pennsylvania, USA
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 14, 2013

  • Stayed January 2013, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1

Review collected in partnership with Best Western

Ask ZJohnson96 about BEST WESTERN Capital Beltway
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Silver Spring, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“I will find a reason to come again”
5 of 5 stars Reviewed January 9, 2013

I have been telling everyone I know about this hotel. <3 it is immaculate! I absolutely rate this as my favorite hotel yet. We had a little mix up with booking the room but the fron desk associate was more than patient with us as we got everything situated. The hotel was VERY clean and is a perfect getaway for couples. The room service was so polite and the location was perfect. It is definitely worth the price =)

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Desi1993 about BEST WESTERN Capital Beltway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Capital Beltway

Also Known As:
Best Western Capital Beltway Hotel
Best Western Capital Beltway Hotel Lanham
Best Western Hotel Lanham
Best Western Lanham
Address: 5910 Princess Garden Parkway, Lanham, MD 20706
Phone Number:
Region: United States > Maryland > Lanham
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in Lanham
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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BEST WESTERN Capital Beltway
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